Issues at check in. Although my confirmation through booking.com had my reservations for three consecutive days, the hotel had two separate reservations. The evening clerk, said she had caught the issue, and all I needed to do, was to come back in the morning and sign the reservation for the next 2 days. When I went down the next morning, the morning clerk said I would have to check out of my room and move to a different room. She was very sarcastic, and said that that is how the hotel business was and that it was not uncommon for one to move rooms. I firmly explained, that I would not check out of my room and into another room, as I was told the evening before the issue had resolved. The morning clerk, was very sarcastic, and insisted that I move rooms. The expectation was that I would leave at checkout, and then wait until 3:00 p.m. to check back in. I asked what I would be expected to do with my belongings, and the food I had purchased, I was told just put them in your car, etc. Even the general manager sent me a text stating I had to move rooms. Again, I showed the morning clerk, my three consecutive days through booking.com. she said that was my issue, and booking.coms issue not hers. After making a fuss, (a large fuss) things were worked out, but only because the evening clerk came back in and took care of the situation. I wish I had her name, as she was wonderful. I have booked through booking.com for many vacations, and this was the first issue I had like this one.

The layout of the room was great. Bedroom was separated from living room. The kitchen had everything needed if you wanted to cook in.

Stayed in June 2024

The one elevator is the only negative

The location is very attractive to me

Stayed in June 2024

N/A

Being on the beach

Stayed in June 2024

The lie about the deposit

Everything was good but they lied about the deposit. It's almost been a week and still have not received it back. The worker Friday said it was released the same day.

Stayed in June 2024

Parking garage is a bit tight. Toilet had intermittent flow issues.

Great location. The ocean view is amazing. Friendly staff.

Stayed in June 2024

Building a little run down could use a little update

Room was good, clean and comfortable all you needed was there to use in the kitchen. View was great.

Stayed in June 2024

The room floor was sticky/sandy and tub still a little grimy

Love the location

Stayed in June 2024

Slow elevator. Building seemed old and needs updates.

Excellent location. Beautiful view of the ocean! Free bicycles! Courteous staff!

Stayed in June 2024

It’s a little dated

Location

Stayed in June 2024

Horrible chlorine smell in hallway wafting up from pool on fourth floor and very hot in the hall. Hall spaces and elevator could use updating.

Location! Great space and large ocean view balcony. Little suite was very roomy with functional kitchen. Housekeeping and maintenance staff were friendly and helpful. All front desk staff were great except one person who seemed to be unhappy and less than helpful.

Stayed in June 2024

The location of the restaurant on property is perfect with outdoor seating on the boardwalk. However, the food was pretty mediocre and we only had breakfast which is kind of hard not to do well with. Servers were all very friendly.

While you can tell this hotel is on the older side, the size and configuration of the room was fantastic. It was basically a full kitchen. The balcony was long stretching past both the living room and the bedroom. Housekeeping did an excellent job as everything was extremely clean and well-maintained. Very much enjoyed bikes were available on property at no charge as we grabbed one every day to ride them down the boardwalk.

Stayed in June 2024

The room was not the cleanest but it was not hard to wipe down different things to help. Overall it was 7/10 for cleanliness

The jacuzzi in the room was great. And the bikes was a cool addition

Stayed in June 2024

New couch was very uncomfortable.

Great ocean view and location on boardwalk. Very convenient. We stay there often.

Stayed in May 2024

There was only one small elevator and it was slow

The location was great, the amenities were great, the room was wonderful.

Stayed in June 2024

I needed to extend my stay but they wasn’t able to accommodate me so I have move to another location .

The location was great! The staff was friendly and very welcoming! I love the room I was able to ocean and city view!

Stayed in June 2024

Parking

Stayed in June 2024

Nothing

Comfortable and clean

Stayed in May 2024

ROOMS NEED UPDATED

TERRIFIC VEIW

Stayed in May 2024

Soda machines didn't work, anywhere in the resort.

Stayed in May 2024

Had a little trouble with ants in the bathroom for some reason.

Nice size room and amenities. Great location!

Stayed in May 2024

I found nothing of dislike, will use more in the future.

It was a great room more than what I was expecting, I loved the jacuzzi being in my room, a kitchen with a full size refrigerator,range and everything needed to do some cooking. I was really impressed with having access to the balcony from the living room and bedroom .I had wanted a weekend getaway to just sit back and relax and take a stroll on the beach morning and evening and I must say that I wasn't disappointed even when it rained.

Stayed in April 2024

Location

Stayed in April 2024

Sofa bed and bed in bedroom very uncomfortable

Staff and location

Stayed in April 2024

A lil outdated. The walls and doors are definitely not sound proof. I was on the 6th floor and could hear the conversations at the pool on the 4th from the living room.

Overall, a very nice and cozy hotel. Great location(middle of boardwalk).

Stayed in April 2024