8800 Wickham Road, Romulus, MI 48174, United States
#22 of 27 hotels in Romulus
Guests' ChoiceBased on 155 hotel reviews
6.4Cleanliness
7.1
Comfort
7.2
Location
8.2
Facilities
6.4
Staff
7.7
Value for money
6.5
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 January 2024
Kathy
United StatesThe refrigerator unity was making noise and buzzing I couldn’t sleep well.
Close to airport
Stayed in January 2024
Reviewed: 28 October 2023
Julia
United StatesNo WiFi at the time. No breakfast. Most expensive of our trip with less to offer.
It was fine.
Stayed in October 2023
Reviewed: 18 September 2023
Albert
United StatesAir conditioner did not work properly.
Location & room size OK, however, the air conditioner did not work all the time.
Stayed in September 2023
Reviewed: 12 September 2023
Marilyn
United StatesSeemed a little run down. Kind of a musty smell.
Convenient. Friendly helpful staff.
Stayed in September 2023
Reviewed: 10 July 2023
Debye
United StatesObviously aging facility. Pool did not work. Restaurant was not open. We chose the hotel by chain name, location, price and pool and restaurant. We did not have transportation
Helpful staff
Stayed in July 2023
Reviewed: 20 June 2023
Kevin
United StatesBooking.com never checked for availability and I was not able to check in at 2am despite going through booking.com. Booking.com dropped the ball by not verifying availability by phone while I was on the line with their agent. Avoid booking.com they are unaware of hotel capacity and if there are truly rooms available, booking through them is risky.
Booking.com never checked for availability and I was not able to check in at 2am despite going through booking.com. Booking.com dropped the ball by not verifying availability by phone while I was on the line with their agent. The hotel staff were courteous. Avoid booking.com if you are in a pinch.
Stayed in May 2023
Reviewed: 30 April 2023
Frances
United StatesRestaurant was not in operation. Big disappointment. Staff was good. Maid did not service our room on second day.
Stayed in April 2023
Reviewed: 25 March 2023
Michael
United StatesThe hotel was fantastic The only thing I could complain about that there was not an electric vehicle charger. But that's not something to really complain about.
There was a little mix up with our room style at the front desk. That was quickly resolved and we were in a comfortable quiet room in no time. There's something to be said for thorough customer service. I understand that things go bad and it's nice when things are made up for.
Stayed in March 2023
Reviewed: 6 March 2023
Rolf
United StatesRestaurant was closed for renovation, no breakfrast even it was advertised. The rate was still the same without the amnemitities.
Stayed in March 2023
Reviewed: 18 October 2022
Keeveah
United StatesMy bed was lopsided. It looked as if it was broken on one side. I only stayed for one night so I didn't complain. Also bathroom wasn't as clean as it could've been. Everything is slightly outdated.
I like how close the hotel was to the airport. It was important to me that it had a shuttle and the shuttle was on time and I didn't miss my flight. I also like that I didn't have to walk far to get something to eat at a restaurant.
Stayed in September 2022
Reviewed: 16 September 2022
Jon
United Statesproperty had a lot of trash on the grounds.
bed was comfortable and staff was very friendly.
Stayed in September 2022
Reviewed: 24 August 2022
Snowden
United StatesAbove
The staff who checked me in was super nice but due to arriving late after two major delays in the airport, I was famished. I was told the Delta hotel might be open. I rushed over there and placed an order before they closed. Bed was comfortable and nice. There was nobody at the desk to check out so it was also confusing.
Stayed in July 2022
Reviewed: 23 August 2022
Piotr
United KingdomNo bar nor breakfast, dated and tired deco
Close to the airport, comfortable bed.
Stayed in August 2022
Reviewed: 17 July 2022
Dennis
United Statesthey advertised having a pool and hot tub neither of the two were open for use
close to the airport
Stayed in July 2022
Reviewed: 9 July 2022
Stephen
United Statesdid not receive my 3am wake up call !!! no one was at the front desk!!!
Stayed in July 2022
Reviewed: 13 June 2022
Jandee
United Statesdifficult to see the sign at night
Stayed in May 2022
Reviewed: 20 March 2022
Mark
United Statesroom reserved wasn’t available, floor was dirty in room entrance.
big lobby, lots of parking
Stayed in March 2022
Reviewed: 28 November 2021
Laurel
United StatesSame as above
Did not like that fact that breakfast wasn’t included for the price point
Stayed in November 2021
Reviewed: 18 August 2021
Ashley
United StatesQuality of rooms, they only gave out one face towel in each room.
Willing to try to accommodate even though the rooms were not up to date with everything.
Stayed in August 2021
Reviewed: 13 August 2021
Clayton
United StatesMy inbound plane was delayed, resulting in missed connection at about 9:00 pm on a Saturday night. I booked my room on the internet - that part was good. I contacted hotel by phone, and was told a shuttle would be sent. It never arrived. Also, apparently, by 10:00 pm on a Saturday night taxi service is not available. I then went with Uber, but it was still almost midnight by the time I reached the hotel. Long day.
Stayed in August 2021
Reviewed: 10 August 2021
Waleed
United StatesNo breakfast 😢
Stayed in August 2021
Reviewed: 1 August 2021
Tika
United StatesBed was broke in first room ,,lights wouldn't work ,,ironing board was broken
Stayed in August 2021
Reviewed: 10 July 2021
Angela
United StatesThe room smelled like smoke, the toilet and air conditioner were extremely loud. The pillows were flat
Very close to the airport
Stayed in July 2021
Reviewed: 26 May 2024
Michael
United StatesThe coffee was very weak. But if that's the only issue it was a totally pleasant experience!
I called to confirm. And the lady at the front desk was friendly and helpful. And when I arrived the lady at the desk was super nice. Friendly and accommodating. The next morning the lady who checked me out was very nice and funny.
Stayed in May 2024
Fortaleza, Brazil
Bendigo, Australia
Cape Town, South Africa
Hanoi, Vietnam
Rome, Italy
Deal, UK
Unawatuna, Sri Lanka
Tirunelveli, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content