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  5. Reviews of Fairfield Inn & Suites by Marriott Detroit Metro Airport Romulus

Reviews of Fairfield Inn & Suites by Marriott Detroit Metro Airport Romulus 3 stars

7800 Merriman Road, Romulus, MI 48174, United States

#8 of 26 hotels in Romulus

Guests' Choice

Review score

Based on 124 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    8.0

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 2 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    All was good but the breakfast was mediocre. Didn’t have bacon or sausage.

    Stayed in October 2024

  • Reviewed: 8 October 2024

    8.0
    A GOOD VALUE CHOICE IN A CONVENIENT LOCATION
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The room was not serviced after the first night, which is not a problem to us, however, we could obtain coffee from reception but for some reason, not creamer. A minor irritant!

    The hotel was in a good location close to the airport so it was quick to reach there late at night and to return early in the morning. The room was very good - we were upgraded since the room key to the first room we were allocated did not work, twice. The breakfast was of an appropriate standard. Value was reasonable.

    Stayed in October 2024

  • Reviewed: 2 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Easy to get to.

    Stayed in October 2024

  • Reviewed: 26 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Good airport shuttle system and front desk personnel. Fan didn't seem to have low speed so kinda noisy.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No water in room

    Quality Breakfast, location

    Stayed in August 2024

  • Reviewed: 21 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Aircon loud, non functioning lamps, staff ok

    Breakfast, shuttle bus, pool

    Stayed in August 2024

  • Reviewed: 9 August 2024

    7.0
    It was a clean room with a late check out for us west coast guests.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Empty Kleenex in room. Not able to replace due to time of night. Bed wasn’t very comfortable.

    Late check out,Friendly, good work out family. Good breakfast.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Great stay prior to flight
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was clean and comfortable. Hotel was quiet. Slept well. Having breakfast available is a plus. Staff was very nice.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Served it's purpose and close to airport. Food within walking distance and shuttle was smooth.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Staff could have been more helpful and friendly. Maybe they were having a bad day, but I was shocked at the front desk service and their impatience and lack of politeness throughout our stay. We are the types of people who say hello to service providers, we also say thank you, hope your day is going well… to not have any response was weird. We also had a rough check-in experience where the front desk blamed me for not having a booking and wouldn't process me even though my paperwork and pre-payment slip was right in front of them. It eventually got resolved, but never have I ever experienced a rude check-in experience like this before.

    We got up too early to enjoy breakfast, however it was lovely to be able to have some fresh brew coffee in the lobby area before we took the shuttle to the airport at 4:30am!

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    Convenient for unplanned weather-related layover in Detroit
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No dislikes

    Staff helpful and friendly

    Stayed in June 2024

  • Reviewed: 26 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pool and beds were great. So was the walk-in shower. We had to leave too early so we didn't get a chance to have the breakfast.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Excellent for airport early travelling
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    at bit noisy due to the planes, but that was expected given the location

    The location was great as I had to be at the airport at 3am. The shuttle booking was easy and takes you to your airline gate.

    Stayed in May 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Front desk check in clerk wasn't very friendly, impression I got was, she wasn't focused on a warm friendly greeting almost as if she wasn't in the room. Next morning she checked us out, no smile, didn't ask if our stay was pleasant, no "thank you" or "enjoy your day". She needs to work on her hospitality, a smile, any friendly gesture to greet customers to make them feel welcome.

    Clean room, comfortable bed, quiet

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Will use again if needed
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It’s clean but quite dated

    It’s convenience to airport & free shuttle bus

    Stayed in February 2024

  • Reviewed: 19 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room a bit small

    Location convenient

    Stayed in October 2023

  • Reviewed: 25 September 2023

    8.0
    Not happy with extra charges
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Got charged an extra $40 per room in taxes..although all the taxes were shown on the bill that I paid. Will book through hotels instead next time.

    Clean and comfortable

    Stayed in September 2023

  • Reviewed: 21 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    The sausage was terrible; I actually had to spit it out. The bananas were old; bananas are inexpensive so you would think that it would be something easy to make sure is fresh.

    The breakfast was a typical continental hotel breakfast; nothing special.

    Stayed in August 2023

  • Reviewed: 23 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast need to be more value to choose from , there wasn't no fruits no eggs or pancakes. Need to step up there menu

    Location was good. Surround with plenty of restaurants n local stores and close to airport n easy exit to Expressway. Also 12- 15 min from a walmart n shopping center

    Stayed in June 2023

  • Reviewed: 19 June 2023

    8.0
    Comfy, but needs work.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    AC unit was extremely loud - needs fixed as it was difficult to sleep. Walk in shower leaked water over the threshold despite every attempt to prevent it as there was no raised section on the outside of the threshold to prevent water from falling out and creating a pool of water in front of the shower that we had to mop up with the bathmat. Room 136. No eggs or sausage when we went down for breakfast around 6:45am.

    Relationship with Quik Park was excellent.

    Stayed in June 2023

  • Reviewed: 26 April 2023

    7.0
    everything went well. thank you.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    n-a

    location and proximity to qwik park

    Stayed in March 2023

  • Reviewed: 15 April 2023

    8.0
    Great bang for your buck!
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Having a 5 night stay, I really did not care for the breakfast nor the fact that it was served on styrofoam plates. I would have appreciated more variety and a friendlier kitchen staff. The shower door in our room did not close all the way, so showers were messy.

    I was visiting because I was in town to do a memorial service for my father. The staff members at the front desk were extremely helpful and nice. They helped me a lot with deliveries and with things needed for my father's memorial service and so much more. Whenever I needed assistance, they went over and beyond. I also thought the facilities offered a lot for my family and I. I would definitely go back.

    Stayed in March 2023

  • Reviewed: 9 April 2023

    7.0
    Perfect for overnight layover in Detroit
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are small; mine had a long hallway layout which took up most of the floor space

    Close to airport; accommodating staff; cleanliness; comfortable bed; shuttle service to airport

    Stayed in April 2023

  • Reviewed: 18 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Lower price for ck in ck out same day

    Close to quick park and quick in and out of airport

    Stayed in February 2023

Showing 1 – 25

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