7800 Merriman Road, Romulus, MI 48174, United States
#8 of 26 hotels in Romulus
Guests' ChoiceBased on 124 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.0
Facilities
8.2
Staff
8.4
Value for money
8.0
Free WiFi
10.0
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End of dialog contentReviewed: 2 November 2024
Gary
CanadaAll was good but the breakfast was mediocre. Didn’t have bacon or sausage.
Stayed in October 2024
Reviewed: 8 October 2024
Christopher
United KingdomThe room was not serviced after the first night, which is not a problem to us, however, we could obtain coffee from reception but for some reason, not creamer. A minor irritant!
The hotel was in a good location close to the airport so it was quick to reach there late at night and to return early in the morning. The room was very good - we were upgraded since the room key to the first room we were allocated did not work, twice. The breakfast was of an appropriate standard. Value was reasonable.
Stayed in October 2024
Reviewed: 2 October 2024
Rustyii
United StatesNothing
Easy to get to.
Stayed in October 2024
Reviewed: 26 September 2024
Don
United StatesGood airport shuttle system and front desk personnel. Fan didn't seem to have low speed so kinda noisy.
Stayed in September 2024
Reviewed: 17 September 2024
Catrice
United StatesThe breakfast
Stayed in September 2024
Reviewed: 1 September 2024
Chioma
NigeriaNo water in room
Quality Breakfast, location
Stayed in August 2024
Reviewed: 21 August 2024
Kisina
AustraliaAircon loud, non functioning lamps, staff ok
Breakfast, shuttle bus, pool
Stayed in August 2024
Reviewed: 9 August 2024
Rhonda
United StatesEmpty Kleenex in room. Not able to replace due to time of night. Bed wasn’t very comfortable.
Late check out,Friendly, good work out family. Good breakfast.
Stayed in August 2024
Reviewed: 5 August 2024
Joanne
United StatesRoom was clean and comfortable. Hotel was quiet. Slept well. Having breakfast available is a plus. Staff was very nice.
Stayed in August 2024
Reviewed: 1 August 2024
Tara
GermanyStaff could have been more helpful and friendly. Maybe they were having a bad day, but I was shocked at the front desk service and their impatience and lack of politeness throughout our stay. We are the types of people who say hello to service providers, we also say thank you, hope your day is going well… to not have any response was weird. We also had a rough check-in experience where the front desk blamed me for not having a booking and wouldn't process me even though my paperwork and pre-payment slip was right in front of them. It eventually got resolved, but never have I ever experienced a rude check-in experience like this before.
We got up too early to enjoy breakfast, however it was lovely to be able to have some fresh brew coffee in the lobby area before we took the shuttle to the airport at 4:30am!
Stayed in July 2024
Reviewed: 21 July 2024
Cynthia
United StatesNo dislikes
Staff helpful and friendly
Stayed in June 2024
Reviewed: 26 June 2024
Judy
CanadaPool and beds were great. So was the walk-in shower. We had to leave too early so we didn't get a chance to have the breakfast.
Stayed in June 2024
Reviewed: 13 June 2024
Alejandra
Mexicoat bit noisy due to the planes, but that was expected given the location
The location was great as I had to be at the airport at 3am. The shuttle booking was easy and takes you to your airline gate.
Stayed in May 2024
Reviewed: 25 March 2024
Crystal
United StatesFront desk check in clerk wasn't very friendly, impression I got was, she wasn't focused on a warm friendly greeting almost as if she wasn't in the room. Next morning she checked us out, no smile, didn't ask if our stay was pleasant, no "thank you" or "enjoy your day". She needs to work on her hospitality, a smile, any friendly gesture to greet customers to make them feel welcome.
Clean room, comfortable bed, quiet
Stayed in March 2024
Reviewed: 13 March 2024
Joanne
IrelandIt’s clean but quite dated
It’s convenience to airport & free shuttle bus
Stayed in February 2024
Reviewed: 19 October 2023
Ranjita
United StatesRoom a bit small
Location convenient
Stayed in October 2023
Reviewed: 25 September 2023
Ecker
CanadaGot charged an extra $40 per room in taxes..although all the taxes were shown on the bill that I paid. Will book through hotels instead next time.
Clean and comfortable
Stayed in September 2023
Reviewed: 21 August 2023
Melissa
United StatesThe sausage was terrible; I actually had to spit it out. The bananas were old; bananas are inexpensive so you would think that it would be something easy to make sure is fresh.
The breakfast was a typical continental hotel breakfast; nothing special.
Stayed in August 2023
Reviewed: 23 June 2023
Johnson
United StatesBreakfast need to be more value to choose from , there wasn't no fruits no eggs or pancakes. Need to step up there menu
Location was good. Surround with plenty of restaurants n local stores and close to airport n easy exit to Expressway. Also 12- 15 min from a walmart n shopping center
Stayed in June 2023
Reviewed: 19 June 2023
Chad
United StatesAC unit was extremely loud - needs fixed as it was difficult to sleep. Walk in shower leaked water over the threshold despite every attempt to prevent it as there was no raised section on the outside of the threshold to prevent water from falling out and creating a pool of water in front of the shower that we had to mop up with the bathmat. Room 136. No eggs or sausage when we went down for breakfast around 6:45am.
Relationship with Quik Park was excellent.
Stayed in June 2023
Reviewed: 26 April 2023
Sara
United Statesn-a
location and proximity to qwik park
Stayed in March 2023
Reviewed: 15 April 2023
Ranetta
United StatesHaving a 5 night stay, I really did not care for the breakfast nor the fact that it was served on styrofoam plates. I would have appreciated more variety and a friendlier kitchen staff. The shower door in our room did not close all the way, so showers were messy.
I was visiting because I was in town to do a memorial service for my father. The staff members at the front desk were extremely helpful and nice. They helped me a lot with deliveries and with things needed for my father's memorial service and so much more. Whenever I needed assistance, they went over and beyond. I also thought the facilities offered a lot for my family and I. I would definitely go back.
Stayed in March 2023
Reviewed: 9 April 2023
Robert
CanadaRooms are small; mine had a long hallway layout which took up most of the floor space
Close to airport; accommodating staff; cleanliness; comfortable bed; shuttle service to airport
Stayed in April 2023
Reviewed: 18 March 2023
Levalley
United StatesLower price for ck in ck out same day
Close to quick park and quick in and out of airport
Stayed in February 2023
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