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  5. Reviews of Fairfield Inn Richmond Chester

Reviews of Fairfield Inn Richmond Chester 3 stars

12400 Redwater Creek Road, Chester, VA 23831, United States

#2 of 15 hotels in Chester

Guests' Choice

Review score

Based on 248 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 16 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast food ran out because their delivery hadn’t arrived yet.

    Close to town and highway

    Stayed in May 2024

  • Reviewed: 3 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Have stayed here many times. But the room they put us in this time was so much smaller and more cramped.

    Good location to restaurants and other amenities. Great breakfast.

    Stayed in June 2024

  • Reviewed: 27 April 2024

    8.0
    Clean, comfortable stay.
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    A little loud because of highway.

    Location is excellent. Breakfast was fresh. Love bacon! Great parking. Comfortable bed. Loved the step in shower.

    Stayed in April 2024

  • Reviewed: 18 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The saussage at the breakfast was cold. The breakfast need a bit of amelioration. Thank you

    The young lady present at our check-in was really sweet.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    8.0
    Good location. Nice staff during check-in. Lackluster breakfast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The AC/heating unit under the window was very loud. So much so that we had to turn it off before going to bed. The continental breakfast was uninspired. Scrambled eggs sat in a puddle of water. No hot cereal option like oatmeal. No waffles. Given the nice facilities, it was surprising how lackluster the breakfast was.

    Convenient location. Nice staff when checking in. Comfortable bed. Clean room. Fluffy towels.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Water pressure- shower was weak Breakfast- don’t offer cold packaged waffles with no option to heat them up

    Comfy bed, good location, called to advise of late arrival and front desk was understanding.

    Stayed in January 2024

  • Reviewed: 21 December 2023

    9.0
    Nice clean hotel with friendly staffs that makes you feel welcomed.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The elevator was noisy and I could hear it from my room all throughout the night

    The property was clean and in close proximity to restaurants.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Good night sleep and great breakfast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The shower did not have much pressure.

    The breakfast was excellent. They had gluten-free options. It's very close to the I95 so perfect for a stop for a very comfortable rest.

    Stayed in December 2023

  • Reviewed: 24 October 2023

    9.0
    Good stay. Nice sleep and good breakfast
    • Leisure trip
    • Couple
    • Larger Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    Loved the breakfast. Everything you need to continue the road trip with food to go.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    8.0
    As a whole it was a good stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could of been a lot better

    The room

    Stayed in October 2023

  • Reviewed: 17 September 2023

    9.0
    Great place, all the amenities great price.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The people above me were stompy.

    Room was.nice, clean, comfortable, not far from the highway, easy on, easy off. Staff very friendly and helpful. Breakfast was great! Price was very good!

    Stayed in September 2023

  • Reviewed: 18 August 2023

    8.0
    Comfortable
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The walls are paper thin. Could hear the guest next door's phone conversation.

    The staff was accommodating. I booked through Booking.com and it only stated a king room when I selected a king plus sofa bed. Free wi-fi, and a hot breakfast.

    Stayed in August 2023

  • Reviewed: 7 June 2023

    7.0
    Comfortable room.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pet friendly. Nice staff.

    Stayed in June 2023

  • Reviewed: 7 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Difficult to get housekeeping. You have to request it the night before and we never informed at check in. But we know now. So all is well.

    friendly staff, comfortable and quiet location, great breakfast

    Stayed in June 2023

  • Reviewed: 24 May 2023

    9.0
    Good option for the location
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    It's showing a little wear and tear, housekeeping has gotten a little slipshod in the details but the general cleanliness was perfectly fine. The mattress was a little too soft and my back ached in the morning. My complaints are minor, and this hotel is still worth the stay.

    I liked it enough to rebook it. The location is great because there is everything you need literally around the corner a mile away. It was comfortable and what I expect from the brand, though it is not one of the newer builds.

    Stayed in May 2023

  • Reviewed: 5 May 2023

    8.0
    Quick one night stay while traveling, would stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    My kids especially loved the breakfast, I thought it was a good variety

    Stayed in April 2023

  • Reviewed: 13 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Hot breakfast was a great experience, several options to pick from and fresh fruit every morning. The dining area was clean and spacious for the family to dine in.

    Stayed in April 2023

  • Reviewed: 20 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Change my rooms also very loud breakfast for bland

    Starting from the top General Manager Dawn customers service is awful

    Stayed in February 2023

  • Reviewed: 26 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Larger Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Sudden flicker of the power

    Staff went above and beyond to accommodate

    Stayed in December 2022

  • Reviewed: 5 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Larger King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The location

    Stayed in October 2022

  • Reviewed: 1 November 2022

    8.0
    our stay was great but booking.com didn’t include that it would be $75 additional for our pet. That was a surprise on ou
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    clean

    Stayed in October 2022

  • Reviewed: 19 September 2022

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Painters tape left on vertical corner molding.

    Comfy beds...huge tv

    Stayed in September 2022

  • Reviewed: 16 September 2022

    7.0
    fine for one night
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    cleanliness of room

    location and staff

    Stayed in September 2022

  • Reviewed: 14 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was a disappointment.

    Our stay was fine.

    Stayed in September 2022

Showing 1 – 25

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