The mattress was too firm for me.

Loved the feel of the hotel.

Stayed in August 2024

It is pricey

The location, staff, room and bathroom

Stayed in July 2024

very nice hotel

Stayed in June 2024

It is showing a bit of wear, especially the carpeting. Parking is public and not as convenient as one would expect

Lovely boutique hotel with great people. Nicely located in downtown Los Altos.

Stayed in May 2024

Great style and staff.

Stayed in March 2024

Very convenient, friendly staff.

Stayed in May 2024

We thought the "included breakfast" was very meager. Just toast or a very dry croissant? Could have at least included some fruit. The regular breakfast menu was pretty expensive. Next time we would go somewhere else for breakfast.

The location for us was very good. We could walk to everything. Our room was small but very cozy and had everything we needed.

Stayed in December 2023

Complimentary breakfast and wine and cheese were great. It's such a quaint, lovely place to stay.

Stayed in January 2024

Unfortunately AC was not working in our 2 rooms. Making stay not as comfortable!! Otherwise a wonderful experience/stay

Stayed in June 2023

Having the Chandelier right above the bed.

Staff are friendly and the vibes are great.

Stayed in May 2023

Everything

Stayed in April 2023

A little piece of France - love it! For someone who used to travel to France a lot and no longer does, it was a lovely reminder and very close to authentic.

Stayed in November 2022

nothing

boutique hotel

Stayed in October 2022

Loved the place

Loved the fresh breakfast, friendly staff. We were able to check in a couple of hours earlier Which made a huge difference for us. We brought our puppy and they were accommodating and even gave the puppy a dog biscuit. Convenient location to downtown. I would recommend this place.

Stayed in August 2022

Food is great and it's a wonderful place with friendly stuffs

Stayed in August 2022

The hotel does not have parking on sister so it was a bit confusing when we arrived. However, we were very pleased that we did not have an expensive parking fee every night.

We celebrated our 25th Anniversary with at Enchante and it was wonderful. The hotel is beautiful, the location is perfect and the staff is beyond excellent. Everyone we encountered was so welcoming and courteous. They were extremely quick to respond to our request and so pleasant with service at meals and check in. We had the pleasure of casual conversation with several staff members and they were delightful. We can’t wait to come back.

Stayed in August 2022

nothing.

Very unique hotel by all parameters: staff, cleanliness, decoration, breakfast etc.

Stayed in August 2022

Nothing. We stay often and this hotel never dissappoints

Excellent and such a nice addition

Stayed in May 2022

location & breakfast 🤙

Stayed in May 2022

The only downside is the parking is street parking or across the street behind a bank.

The hotel is very cute and the staff extremely helpful.

Stayed in April 2022

This boutique hotel offers old world charm in one of the prettiest towns of Silicon Valley. Well situated on Los Altos Main Street, it is also a short walk from the beautiful Redwood Preserve park and nature trail. The staff — especially Carla and Christian — are very friendly and welcoming. Complimentary glass of wine and cheese plate served daily is a nice added touch.

Stayed in March 2022

The wifi was spotty at times.

The location was perfect and within walking distance to many different restaurants. The staff were very friendly and helpful with any needs we had that came up during our stay. The hotel was beautiful and charming!

Stayed in March 2022

I loved the place and it’s location , the room was super and the hotel manger was super attendant and friendly. The towels were of great quality and so as the toilet amenities.

Stayed in February 2022

Can't think of anything!

Breakfast came with the room. Because I was staying in the Suite, I think they up-graded us to the full regular breakfast rather than the basic breakfast. I had delicious french toast covered in fresh fruit and my wife the vegetarian omelette. The night before was Valentine's Day. Usually restaurants are packed and rush you through on prix fixé menus... no such thing here...peaceful and quiet. There was a special Valentine's dinner, but we could also order off the regular menu. Even with wine, dessert, appetizers the total was mid-hundred. I also didn't mention the complimentary wine they offered me when I first arrived along with complementary cheese plate in the afternoon. The room was the up-graded suite...it is larger than 2 regular rooms and goes across the whole front end of the hotel. With double pane windows, the room was silent. There was a fire-place, 2 TV's, refrigerator, Kuerig machine...the sheets were extremely high count and silky. My wife had a zoom meeting and they let her stay to finish in the suite an extra hour...

Stayed in February 2022