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Reviews of Port Inn & Suites Kennebunk, Ascend Hotel Collection 3 stars

55 York Street, Kennebunk, ME 04043, United States

#10 of 15 hotels in Kennebunk

Guests' Choice

Review score

Based on 319 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.3

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.6

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Showing 1 – 25

  • Reviewed: 24 September 2024

    7.0
    Large rooms and good parking
    • Leisure trip
    • Couple
    • Superior Efficiency King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Although the location was fine it was still 12 mins drive to the centre of town. Breakfast was very limited. Just apples were available for the fruit offering. A few sugary cereals, something cooked, white bread and instant porridge. waffles, muffins etc. Healthy options would have been welcome

    The hotel was in a good location, easy to find. lots of parking. The room was very large with a kitchen area. The bed was large and very comfortable, although the duvet could have been warmer. The staff were polite and nice.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Didn’t even use it

    Stayed in September 2024

  • Reviewed: 27 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    A neighboring room had a dog that barked alot. The breakfast was tp be opened at 7 am, it was but no hot food was ready.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    Great value stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A little close to the road but really not a big issue

    Simple, clean, Motel type accommodation, great for a family. Pool and added bonus, location perfect for exploring Kennebunk Port and the Maine coast.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    We’d return!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The man at reception, who couldn’t remember us despite rebooking daily with him for 3 days then on the 3rd day he tried to charge us for the beach (no they are not on the beach) I do not remember why they charge, maybe there is a pass? If so, we never got one. Also, it was on the 3rd day that he mentioned the customer club but would not give me credit for the 3 nights we stayed cuz I didn’t give him the information and booked from an online company.

    Well kept! We even saw them dusting outside! The pool was nice and the location is very central.

    Stayed in July 2024

  • Reviewed: 19 August 2024

    9.0
    Great!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Breakfast could be revised. Really, that is all. Our stay there was great.

    Location was great. Breakfast was good. Eggs were horrible, i know it was continental, but you could skip the eggs, pancake mix would be good,

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Nothing really

    Breakfast good

    Stayed in August 2024

  • Reviewed: 2 August 2024

    8.0
    Port Inn Review
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Friendly staff clean rooms plenty of towels

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Good accommodations and friendly and helpful staff
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    A little expensive and breakfast did not offer much selection for price point

    Accessible and easy to get around

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    Nice
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bed was not comfortable. Air conditioning was blowing on bed on and off all night.

    Easy to get too. Conveniently located.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    7.0
    Comfortable for the one night
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have had a lot more variety and choices. We ended up at McDonald’s

    Clean updated large rooms.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    7.0
    Good
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The accomodations were just mediocre. Bathtub with shower awkward to shower. Tub caulking gaps with blackened mold possible.

    Pet friendly. Good dog walking area.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    8.0
    A good place to stay. Clean, quiet, basic decor, no surprises good or bad.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The continental breakfast could have been better quality.

    No frills.basic hotel/motel room.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    7.0
    A friendly stay in a great location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I want to rate this hotel five stars because the staff was so helpful overall and when I had a tough time but it was I did notice that cleanliness could be improved. There was some sand in the bathtub and hair on the shelves near the sink when we arrived, there was a slight smell I tried to identify, possibly like someone had previously spilled white wine on the rug. Some wear could be mistaken for unclean, but I think it was just places that were worn out (in the bathroom).

    We enjoyed our stay at the Port Inn. In short, the location is great, the room was exactly what we needed, and they staff were friendly, kind and helpful. There was some slight wear in the bathroom but it was a nice set-up with the sink outside of the bathroom and a space beyond the two queen beds in the main room. There was a large refrigerator, microwave and the freezer compartment of the refrigerator kept my ice-packs frozen. I always bring a sound machine when I travel so I did not hear if there was any noise outside the room. We stayed at the Port Inn after going to a family party, we checked in late around 8PM and my kids were quite rambunctious during check-in, I was embarrassed but just got kind smiles from the staff. Unfortunately, my toddler threw up in bed at 1am, fortunately, the staff was super kind and helpful with getting me new bedding and extra towels in the middle of the night. The breakfast was good enough! My daughter said they were the best waffles of her life, although I think they were Eggo! Also available were oatmeal packets, muffins, toast, fruit, yogurt, coffee, tea, cappuccino/hot cocoa machine. We liked the option to sit inside out outside for breakfast. We did not use the pool but it looked clean and nice, my daughters wanted to go in but we went to the beautiful and nearby Drake's Island Beach to swim instead (highly recommend).

    Stayed in July 2024

  • Reviewed: 16 July 2024

    7.0
    Short stay but king room was spacious and comfy for a beach hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room overlooked the street but was wasn’t exceptionally noisy

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    Very pleased with our stay at the Port Inn. Would definitely stay there again.
    • Leisure trip
    • Couple
    • Superior Efficiency King Room - Non-Smoking
    • Stayed 2 nights

    Staff was very friendly and helpful. Room and grounds were very well maintained.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    9.0
    Nice break
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Too far to walk into Kennebunkport and not much around

    Swimming pool was good and included breakfast

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Excellent staff that were accommodating and friendly with comfortable beds and pillows.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Would have liked a protein included in the continental breakfast.

    The staff was very friendly, accommodating and professional. They were excellent at remembering who we are whenever walking by or talking with them. It was close to our final destination. Lobby was clean and welcoming. rounds were maintained. Provided abundance of towels.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    My stay was short and comfortable.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    A few things around the property and in my room needed to be addressed. I spoke to the young manager with suggestions. He was very receptive and listened attentively.

    Stayed in June 2024

  • Reviewed: 8 May 2024

    7.0
    Its was fine !
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Room was a little gritty on the floor and heater made lots of noise ! Breakfast is too late .

    Convenience to town

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Pleasant hotel would definitely stay there again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Don’t normally mind paying the resort fee , but when there is no housecleaning service in the room and breakfast not what’s described it’s disappointing.

    Room is large and spacious, bed is very comfortable.

    Stayed in April 2024

  • Reviewed: 11 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Continental breakfast needs more variety

    The bed was super comfy, especially the body pillow on the bed

    Stayed in December 2023

  • Reviewed: 14 November 2023

    8.0
    Nice place, pleasant staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast so kind of lame, but did not stay for the breakfast part anyway.

    Nice location. Quiet, which was great. Nice space outside to walk the dog.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    8.0
    We enjoyed our stay. It met all our needs gof ine night. The nattress snd linens on the bed were i credibly comfortable.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was nothing we disliked. We were there just one night.

    The bed was amazingly comfortable!

    Stayed in October 2023

Showing 1 – 25

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