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Reviews of Super 8 by Wyndham Pensacola 2 stars

8001 Lavelle Way, Pensacola, 32526, United States

#44 of 57 hotels in Pensacola

Guests' Choice

Review score

Based on 453 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.3

  • Location

    7.6

  • Facilities

    6.0

  • Staff

    7.3

  • Value for money

    6.1

  • Free WiFi

    7.0

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Showing 76 – 100

  • Reviewed: 22 June 2024

    4.0
    Freaking Zero TO MESSED UP
    • Business trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything!!!

    I use to love this hotel! When I say this I mean Ive literally been going there steady for like 6 years! They've got disrespectful Jess I believe jus HORRIBLE SERVICE and an experience we’ll forget! Housekeeping, what can I say, RIGHT THEY KNOCK ON YOUR DOOR AT 9AM SHARP Y'all!!!! Never you better pray you a stay over cause Baby you better be ready to 1030 latest…. Tuesdays and Wednesdays and I mean every single time those days roll around, respectfully I would stay in the 200$ maybe hotel than stay at SUPER 8.I feel so strongly cause all the money, on tope of hoanlong I spent in that hotel!! From May 20 2024 till June 8 2024 I discovered that Sioer8 will never be safe again UNTIL NEW STAFF ALL THE WAY AROUND IS LET GO AND THEY START FROM SCRTATCH EXCEPT FOR 4 staff people the rest would get out my hotel if it was!!

    Stayed in May 2024

  • Reviewed: 17 June 2024

    4.0
    Do not stay here, there are other choices in the area and down the street. Pay the extra money and sleep soundly.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor location, did not feel safe. It needs to be updated, it’s not clean, there is no breakfast as advertised – it’s just a 3-pack of Hostess donuts. The rooms are dingy, bathrooms have dirty tiles and scrapes in the toilets and on the toilet seeds, shower handle broken off. The room given to me was first floor next to a parking lot entry door, so I heard people coming in and out slamming that door up until 1 AM! Smells like weed upon entering lobby! Overall a disgusting establishment!

    Nothing! This was a poor choice of hotels, the pictures make it look nicer than it really is.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    1.0
    Horrible and not as advertised
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No pool. No breakfast. No extra pillows. No extra towels and ANOTHER additional $50 CASH ONLY deposit.

    It was a hotel.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    1.0
    Nasty and Moldy
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The smell of roach spray. The mold in our A.C. It's the dirtiest hotel I've ever been to. Cockroaches in the rooms, especially the bathroom. Dirty towels in our room! No breakfast like it's advertised. It's a grab and go little Debbie donuts and coffee. It's all false advertising!!! But overall, the nastiness with our room made it the worst experience ever... They really need to get to cleaning it very well and getting rid of the mold.

    Nothing at all, everything was so bad.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    4.0
    Felt more like an old rooming house than a serious hotel business.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Too many people passing through the area but seeming not to be either employees or guests. People sitting in cars in the lot at night, just gave the property.a strange vibe.

    Convenient location

    Stayed in May 2024

  • Reviewed: 5 May 2024

    4.0
    Roach galore.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This hotel had termites and roaches. I was extremely shocked then I went to use the restroom and three roaches appeared from behind the toilet. I later noticed termites around the bathtub. The handle on the tub fell off as I tried to turn it on and the screws in the wall holding up the blow dryer fell out as I attempted to use it. I felt uncomfortable during my stay because of the bugs. I stayed only 2 nights in sure there were other rodents present. Another issue was my key card. I had to keep getting them to fix it because I kept getting locked out of my room. Apparently this is a common issue here after speaking with staff. Was told the keys are cheaply made and deactivate frequently. Another issue was the door. I had trouble locking it and it did not close appropriately. This is a safety issue. I had a friend just walk in without using a key.

    The property looked like they had painted and attempted to update some of the appliances.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Arrived at the location and the front desk agent service was very dull. When checking in, she asked for my payment because the room wasn’t paid for but it was reserved online with my card on file. The hallway itself smell like somebody smoke cigarettes in it all day and the rug look like they have dogs running throughout the hallway. The rooms are nothing like the picture and they smell old. Definitely out dated and dingy. I bought my own cleaning supplies to reclean the room and they had two lamps in there with bad lighting. Of course the next day I noticed that I was charged twice for the room before check out. Brought that to the morning agent attention and I was refunded. But the crazy thing is that they say they offer breakfast and it’s nothing but a donut and some coffee. This place is very misleading

    Nothing

    Stayed in April 2024

  • Reviewed: 10 April 2024

    3.0
    Didn’t sleep good very bad
    • Business trip
    • Solo traveller
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was bad warn out

    Price

    Stayed in April 2024

  • Reviewed: 1 April 2024

    3.0
    Horrible stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room door wouldn't lock.Smell like smoke in facility. Basically could see under door.No shower curtains and water wouldn't gobout in tub

    Close to restaurants. That's it.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    3.0
    DISAPPOINTING
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 4 nights

    HAVING TO PAY A 50 DOLLAR CASH ONLY DEPOSIT AT CHECK IN. IT WOULD HAVE BEEN NICE IF THEY HAD TOLD ME IN ADVANCE AS I DON’T NORMALLY TRAVEL WITH CASH!! NOW THE ADDED STRESS OF FINDING CASH IN A NEW TOWN. DEPOSIT WAS FOR SMOKING AND PETS. NONE OF WHICH I DO OR HAVE WHEN I TRAVEL. THE AC UNIT COVER WAS BROKEN AN JUST HANGING ON.. NOT A GREAT EXPERIENCE NOT LIKE THE LAST TIME I STAYED THERE. REST ASSURED IT WILL BE MY LAST TIME.

    REALLY NOT MUCH, SOME SORT OF HOME LESS PERSON SLEEPING IN LOBBY IN THE EARLY HOURS WHEN WE DEPARTED.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    3.0
    Avoid this place.
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty, worn out place. Roach in room. Poor TV.

    Stayed in January 2024

  • Reviewed: 27 March 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The ac didn't work, halls had boxes everywhere rest of staff wasn't the best. We left after 1 night but was able to get part refund.

    a lady named Jessy worked the night we arrived she was the best part of the entire stay very sweet and accomidating

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Ok. Just needs some help
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Tv sucked, couldn’t find channels. Advertised this great breakfast. Coffee pots were empty. The Hostess cup cakes box was empty.

    Location, price,

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Odor on 1st floor was annoying. Few items in my room had rust on them.

    Needed a little more 4 breakfast- it was only powdered donuts & coffee. Location was great!

    Stayed in March 2024

  • Reviewed: 25 February 2024

    9.0
    Overall I enjoyed my stay employees and staff were very kind
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was looking forward to the continental breakfast which was closed down in that area only provided coffee which I do not drink no type of apple or orange juice or milk that I would assume would be in a continental breakfast and only sugar and or powdered and chocolate mini donuts were available my guess is better than nothing

    The breakfast area was not open but did provide coffee and powdered and chocolate donuts

    Stayed in February 2024

  • Reviewed: 26 October 2023

    1.0
    Racist
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Racist and discriminative

    Nothing

    Stayed in October 2023

  • Reviewed: 25 September 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All of the above. 6

    Dirtiest room ever. Flooded at some point. Electrical socket didn't work, black mold, dead cockroaches, cigarette butts.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    1.0
    HORRIBLE DIRTY NASTY LOUD
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing horrible need a refund

    Stayed in September 2023

  • Reviewed: 11 September 2023

    1.0
    Worst hotel stay I have ever had.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They have roaches! They have questionable people that just hang around the property.

    On the outside it looks clean.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    People sitting outside the rooms in the hallway

    It was clean quiet room was. Cool not to hot we had a good peaceful stay thank yall

    Stayed in August 2023

  • Reviewed: 25 August 2023

    9.0
    Awesome
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Somewhat

    Ok

    Stayed in July 2023

  • Reviewed: 7 August 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Staff

    Clean

    Stayed in August 2023

  • Reviewed: 4 August 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms were smelly, bathroom was smelly, Corridors were smelly, Price was the same as everyone else

    Hate everything about it

    Stayed in August 2023

  • Reviewed: 3 August 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room could've been cleaner

    The room walls were dirty and missing paint. The shower was dirty upon arrival

    Stayed in July 2023

  • Reviewed: 30 July 2023

    3.0
    One word, mediocre
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Supposed to be smoke free, but we smelled people smoking weed. Booked online only to find out I had to pay a $50 cash deposit and my booking was non refundable

    It seemed clean

    Stayed in July 2023

Showing 76 – 100

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