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Reviews of Comfort Inn Flagstaff Lucky Lane I-40 2 stars

2480 East Lucky Lane, Flagstaff, AZ 86004, United States

#7 of 9 B&Bs and Inns in Flagstaff

Guests' Choice

Review score

Based on 179 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    7.1

  • Staff

    7.7

  • Value for money

    7.1

  • Free WiFi

    3.8

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Showing 76 – 100

  • Reviewed: 27 February 2022

    4.0
    It was okay.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some one in the hotel smoking weed. The hallways smelt like weed and in the morning. I can smell the weed in my room. Was not to happy about that.

    I slept in. No breakfast for me.

    Stayed in February 2022

  • Reviewed: 27 February 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Need to clean rooms more...My child found someone old bra behind the couch.. Thanks

    Everything about the room was perfect..

    Stayed in February 2022

  • Reviewed: 7 January 2022

    4.0
    Don't plan to book there again.
    • Leisure trip
    • Solo traveller
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 1 night

    Very disorganized at check in. Wifi access was not working which was very dissapointing.

    Not much.

    Stayed in January 2022

  • Reviewed: 31 December 2021

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 4 nights

    It was too noisy, no continental breakfast (you had to warm up your own breakfast), the price was a bit high for what you received in this place, bathroom was too small and the hotel needs an update.

    The only thing I liked about this hotel is the location and close to some restaurants.

    Stayed in December 2021

  • Reviewed: 28 December 2021

    5.0
    Nice stay for a quick nights sleep
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The water did not drain so the water was ankle deep while showering. By 7:30am- there was two breakfast sandwiches left, no prepackaged muffins, or other options. Understand due to Covid things have changed but it would probably be just as good to discontinue the “grab and go” breakfast.

    location was great! close to sledding

    Stayed in December 2021

  • Reviewed: 25 December 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was very small. For 2 adults and 4 children it was cramped enough. Facilities were mini sized - sink, closet, tub and overall spacing between beds and cabinetry.

    Very convenient to our destination. Room was very clean and updated. Comfortable beds.

    Stayed in December 2021

  • Reviewed: 9 December 2021

    5.0
    Over all was ok. Price was great though
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Carpet kinda old and dirty.

    It was ok. I was hoping fresh cook not microwaveable breakfast.0

    Stayed in December 2021

  • Reviewed: 8 December 2021

    5.0
    Okay.
    • Leisure trip
    • Couple
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 2 nights

    The tile in the bathroom was cracked, motel is old and could use updating. There was trash on the floor in the bathroom in the lobby and was still there when we left on the second day.

    The staff was helpful. The location was great.

    Stayed in December 2021

  • Reviewed: 6 December 2021

    5.0
    If this hotel did not have the indoor jacuzzi we would have went somewhere else. Too pricy
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night

    The breakfast was horrible. It was very cheap and tasteless plus they limit each guest to one item. The items were processed food in wrappers. There was a grab bag with yogart and a muffin. No fruit or cereal You have to make a reservation to use the indoor jacuzzi and they limit the amount of time you can use it. Too pricy for a half hour limit in the indoor jacuzzi

    I liked the coffee and the juice in the morning I liked the indoor jacuzzi I liked the location of the hotel cause it was close to where we were going

    Stayed in December 2021

  • Reviewed: 6 December 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only thing was the toilet seat was loose. The cleaning person needs to check better making sure everything is OKAY. The coffee maker also needs to be checked.

    It was very nice clean and comfortable. No noise good customer service.

    Stayed in December 2021

  • Reviewed: 3 December 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room with Sofa-Bed and Wet Bar - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When booking, I requested to have two rooms that could be connected enabling us to go to the other room without having to go out through the corridor. There were no utility to hang the hand towels outside the bathroom which is pretty small. Breakfast was not good. Grab bags type.

    The cleanliness. The housekeeping staffs were courteous and pleasant

    Stayed in November 2021

  • Reviewed: 22 October 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The location was great. We did not try the breakfast.

    Stayed in October 2021

  • Reviewed: 6 October 2021

    3.0
    Pathetic
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 3 nights

    first room reeked of cigarette smoke. Front desk got us another room right away. It was tired and barely cleaned. See pathetic comment re: breakfast. We were there 3 days and EVERY DAY we had to re-program our key card.

    Location was excellent for our 3 day visist with friends in Flagstaff. Breakfast was pathetic...nescafe and dixie cup fruit juices. Jimmy Dean microwave sandwich, or microwave breakfast taco...

    Stayed in October 2021

  • Reviewed: 12 September 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast

    Staff was awesome!

    Stayed in September 2021

  • Reviewed: 7 September 2021

    3.0
    Will never stay again here. Find a better hotel. Choice hotels are so bad.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 3 nights

    AC in our room was so bad. Making lots of noise with very little cooling. Room was facing I-40, so horrible traffic noises thru the night. Bathroom had very poor ventilation. Curtains in the room was dilapidated and had holes in them. This hotel should be evaluated and rated down overall.

    Cold breakfast. Not really worth anything. Pool and jacuzzi were good.

    Stayed in September 2021

  • Reviewed: 26 August 2021

    5.0
    Won’t stay here again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast “sucked” and, in fact, my husband felt ill as the day wore on. I ate half of my breakfast & dumped the rest. There was very little from which to choose. Staff were there to do there job….that’s about all.

    Location was okay.

    Stayed in August 2021

  • Reviewed: 22 August 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Balcony and Wet Bar - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast selection..

    Everything! Amazing room, view, and staff!

    Stayed in August 2021

  • Reviewed: 17 July 2021

    3.0
    Would not recommend this hotel for the price. Room was super hot and humid. Air conditioner wasn’t working well in both
    • Leisure trip
    • Family with young children
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms, air conditioner, price, and breakfast.

    Close to highway and several restaurants.

    Stayed in July 2021

  • Reviewed: 15 July 2021

    2.0
    Never going back.
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Room with Refrigerator - Non-Smoking
    • Stayed 1 night

    I missed the breakfast because when I arrived it was like the locust swept the entire area, no food, just a couple of frozen disgusting hamburgers with bacon, preserved with chemicals. Booking.com is a fraud and it will be taken down eventually. Inside the room there was a little chair with an ottoman, both had a stain of some sort of black fluid that penetrated in the fabric and dried looking like huge concentric circles, tough to miss to be frank. Disgusting, I do not understand why they would not move it out of the room, I wonder if the manager or managers check the room once in a while, do a tour and inspect.... oh wait , they do not, they do not give a crap. Maybe the salary is not commensurate with their desire to go the extra mile. I will spread the word about this, As far as me going back to this place, no thank you.

    The front desk clerk was sort of hot in my opinion. She was sweet too. The body cream became handy. The towels were plenty but one of them was used to clean something right before I opened it.

    Stayed in July 2021

  • Reviewed: 12 July 2021

    5.0
    Passable
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff that came knocking on our door when it was check out time. I didn’t like her attitude at all. We knew check out time was at 11am but we were waiting for our ride to pick us up and I didn’t wanna wait in the lobby with all our bags and my infant in his car seat. I just didn’t like the worker attitude at all.

    I liked the TVs in the rooms because there the right size.

    Stayed in July 2021

  • Reviewed: 27 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty, bed skirt was stained with brown stuff furniture looked old

    Location

    Stayed in July 2023

  • Reviewed: 21 February 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    pool was told that it was closed then we come back it was open expensive and breakfast was water eggs

    nice

    Stayed in February 2023

  • Reviewed: 21 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Refrigerator - Non-Smoking
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 8 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Refrigerator - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

Showing 76 – 100

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