7450 Hazard Center Drive, Mission Valley, San Diego, CA 92108, United States
#152 of 237 hotels in San Diego
Guests' ChoiceBased on 308 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.6
Facilities
8.0
Staff
8.4
Value for money
7.2
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End of dialog contentReviewed: 30 September 2023
Crispo
United StatesNo complaints
Friendly staff. Near entertainment.
Stayed in August 2023
Reviewed: 7 September 2023
Mark
United StatesBed wasn't very comfortable could not get a good sleep
Cleanliness and the location
Stayed in September 2023
Reviewed: 5 September 2023
Maygan
United StatesParking, elevator was taking a while.
Staff was friendly.
Stayed in September 2023
Reviewed: 28 August 2023
Bell
United StatesThere was a weird smell in the lobby
Location. Room size.
Stayed in August 2023
Reviewed: 18 August 2023
Gil
United Stateslobby smelled strange
room was not cleaned for three day stay. Not horrible, but surprising.
Stayed in August 2023
Reviewed: 13 August 2023
Tensay
United StatesI was moved twice due to cigarette and Meldo Smell, but unfortunately, the room We ended up getting still have this melds smell too. I believe they clean the carpet and don't air it out, so it create the meldo smell. So, I had to open the door and air it out for a couple of hours. As a long-time Hilton member, i was really disappointed.
Front desk people tried to accommodate my needs.
Stayed in August 2023
Reviewed: 16 July 2023
Angela
United StatesThe bathroom does not close all the way. The pillows could use some freshening up. Was not able to use outdoor pool during day due to a private event. This information was not given to me prior to booking. I was told I could use the indoor pool? By staff . I didn't pay over $400 to not be able to sit by the pool I paid to be able to enjoy.
The cookie
Stayed in July 2023
Reviewed: 5 July 2023
Teresa
United StatesThe food was fine but the service was exceptional.
Stayed in July 2023
Reviewed: 23 June 2023
Dora
United Statesthe room was great and met all our needs. Parking was good, and the location was great for everything we came to see, and even close to the airport. and the staff were great and friendly
Stayed in June 2023
Reviewed: 22 June 2023
Nicole
United Stateseverything dirty rooms dust lack of customer service
room was dirty staff rude horrible experience
Stayed in June 2023
Reviewed: 19 June 2023
Joe
United Statesnothing comes to mind
cleanliness
Stayed in June 2023
Reviewed: 9 June 2023
Jorge
United Statesn/a
everything
Stayed in June 2023
Reviewed: 30 May 2023
Cullum
United Statesthe parking was not well thought out. the spaces were small. not enough handicapped spaces. parking was open where the homeless could just walk in. hotel facility staff should have separate parking safe parking but not using guest spaces. they should offer military discounts
the location was exceptional close to what we wanted to do the staff at all times were very pleasant.
Stayed in May 2023
Reviewed: 22 May 2023
Joseph
United StatesEverything was great
Stayed in May 2023
Reviewed: 3 April 2023
Saul
United StatesStaff was not helpful - room was dirty - room was run down
The comfort of the bed
Stayed in April 2023
Reviewed: 1 April 2023
Christopher
United Statesoutside it looks nice but the inside is run down
location
Stayed in March 2023
Reviewed: 21 March 2023
Kimberly
United StatesShower did not drain, tv wouldn't turn off using the remote. The day I checked out, I received a text stating they were awaiting my arrival and did I still want two queen beds. Made me worry I was about to be charged for another stay that I did not book.
Stayed in March 2023
Reviewed: 1 March 2023
Brendan
United Statesno complaints
great service from the time we hit the door
Stayed in February 2023
Reviewed: 23 February 2023
Salvador
United StatesThe hotel is very old. It was one of the higher priced rooms I've paid for. It's the only hotel I've stayed at in the last 3 years without USB connections all over the place. The carpet was old and ran down, and the furniture was not only outdated but extremely beat up. The most disappointing stay I've had in San Diego by far.
The lobby makes you feel like you got what you paid for.
Stayed in February 2023
Reviewed: 6 February 2023
Jennifer
United Statesproperty was great however beds were a little hard . had to request extra pillows for myself and my husband and still was still super comfortable.
Stayed in February 2023
Reviewed: 22 January 2023
Sophia
United Statesn/a
close to our destination and very clean.
Stayed in January 2023
Reviewed: 9 January 2023
Crystal
United StatesThe room was dirty, and furniture all betup. The water was too expensive. And they toke forever, getting my room ready.
The food.
Stayed in January 2023
Reviewed: 18 December 2022
Walter
United Statesour 2nd time here, it’s perfect
Stayed in November 2022
Reviewed: 5 December 2022
Keturah
United StatesI’m grateful to have an outdoor space but the balcony was a bit too tiny and I absolutely dreaded closing that silly door on the balcony. Just get a regular sliding door, it’s too much work to open and Cloe each time.
Besides the amazing cookies I loved the technology on the elevator. My bed was large and comfy as well.
Stayed in December 2022
Reviewed: 28 November 2022
Evelyn
United StatesThe hotel lobby and elevators smelled horrible, I know they were clean but it almost smelled like a plumbing issue somewhere nearby. Parking was extremely expensive. Standing in line to check-in, we heard the staff offer To waive the fee for guests in front of us for it being their birthday, but no offer was made to us. If this was a policy, it’d be nice to offer it to everyone.
The room was big and very clean
Stayed in November 2022
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