37 Northeast Loop 410 (at McCullough), San Antonio, TX 78216, United States
#53 of 321 hotels in San Antonio
Guests' ChoiceBased on 662 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.8
Staff
8.8
Value for money
8.5
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End of dialog contentReviewed: 17 June 2024
Stefane
United StatesCold Shower Hot Room ( adjusted temperature but room was still warm ) No microwave
Location Staff Ambiance Smell of lobby
Stayed in June 2024
Reviewed: 12 June 2024
David
United StatesRight on the highway. But the clerk made sure our room was to the quiet side of the building.
Very unique feel. Great staff especially the gentleman who took carr of our breakfast.
Stayed in March 2024
Reviewed: 10 June 2024
Elizabeth
United StatesBeautiful place
It’s beautiful clean quiet at night front desk gentleman very courteous
Stayed in June 2024
Reviewed: 9 June 2024
Michelle
United StatesBreakfast was good
Stayed in May 2024
Reviewed: 4 June 2024
Sandra
United StatesThe common areas were steaming hot
Location
Stayed in May 2024
Reviewed: 27 May 2024
Dulce
United StatesThe size of the room was a bit small, but nonetheless, comfortable.
The location met our family's needs.
Stayed in April 2024
Reviewed: 22 May 2024
Catriona
United StatesThe room was warm, it seemed the AC just couldn’t keep up with the San Antonio heat. The small refrigerator didn’t keep anything cold.
The pool area was amazing. My family really enjoyed it.
Stayed in May 2024
Reviewed: 18 May 2024
Odila
United StatesOur first (king) room the air was not working properly but they moved us first thing in the morning to a new room. The second room was a queen room w/double beds and our courtyard door was not working properly. Someone was sent to check it out & we were told to just use the inside hall door to come in/out of the room. We were trying to avoid it since our neighboring rooms had kids running up and down are floor.
The property is pretty & clean. The staff is friendly. It’s convenient to have a restaurant/bar on site. We stayed for our wedding anniversary and it was a nice getaway. This was the hotel we stayed for our wedding weekend and are looking to make it an annual weekend stay.
Stayed in May 2024
Reviewed: 17 April 2024
Jose
United StatesIn the room we had, while you bathe, the water accumulates and does not go down quickly. The head shower is not good and the lighting in the room is also average. Another observation is that you can enter the room through a door that leads to the balcony and another main door with a digital key, but the inconvenience is that you can leave through the balcony door but you cannot enter with the digital key, you have to Turn around and enter through the main entrance, otherwise everything is fine. The hotel overall is good and in any case I will continue to stay there again because the location is excellent, and these are things that can be improved.
Location
Stayed in April 2024
Reviewed: 15 April 2024
Constance
United StatesThe room was blah. There were no luggage racks, very few hangers, and although there was table and two chairs, they were not comfortable. There was a coffee maker in the room but only one coffee pod! Coffee in the bar was $4.00 for a to go cup. I really think that coffee should be free for hotel guests in the morning. We booked a king bed but got two queens, which was fine, but the rooms amenities did not seem like it was set up for two people.
Great location, plenty of free parking, nice restaurant and bar, very nice inner courtyard with a pool and a comfortable bed.
Stayed in April 2024
Reviewed: 15 April 2024
Elma
United StatesThe bed was not very comfortable.
It was a beautiful hotel.
Stayed in April 2024
Reviewed: 14 April 2024
Roger
United StatesNA
Very comfortable and convenient place to stay.
Stayed in February 2024
Reviewed: 4 April 2024
Ashley
United StatesThe pictures make it bigger than it actually is. The furniture in the room was slightly worn. And the entire place had a distinct smell. Also housekeeping came daily which was a plus but some days we would have 1 wash cloth 2 towels others 1 towel 2 wash clothes. Not a biggie easy to ask for, but dont feel you should have too.
The restaurant right next door was great. The staff were very friendly as well.
Stayed in March 2024
Reviewed: 1 April 2024
Adrian
United StatesThat we couldn’t stay longer! (Because the work week called and said vacation time was over!)
Centrally located, well maintained and clean!
Stayed in March 2024
Reviewed: 29 March 2024
Colin
United StatesWe must’ve slept by a kitchen or something because I heard plates and glasses being knocked together all night. It was kind of irritating, but I just turned some music on to drown it out.
It’s very clean and very pretty. Bed was comfy.
Stayed in March 2024
Reviewed: 28 March 2024
Anne
United StatesNot near tourist attractions but that was fine I was visiting family
Convenient location, helpful staff, large room, on site restaurant, shopping nearby
Stayed in March 2024
Reviewed: 14 March 2024
Karla
United StatesEveything! Services was amazing, rooms were super clean♥️
Stayed in March 2024
Reviewed: 13 March 2024
Kathleen
JapanI specifically booked this hotel because it said they had 24 hour shuttle service to the airport which was not the case. The Taxi's don't like to take you there because it is so close, no matter to me on the price but certainly seemed to be an issue with getting an off hours transport.
Fantastic pillows and lovely bed. My stay was four hours and I needed to sleep, met all expectations. The room was clean and spacious. The concept was very nice.
Stayed in March 2024
Reviewed: 22 February 2024
Akira
United StatesI loved how peaceful it was. So many things to do and dine in at near the restaurant.
Stayed in February 2024
Reviewed: 8 February 2024
Nestor
United StatesThere’s no vents in the restroom.
Stayed in February 2024
Reviewed: 25 January 2024
Rhonda
United StatesWe have family in San Antonio. We stay here every couple of months when we visit. Very conveniently location and very nice hotel at a great price!
Stayed in January 2024
Reviewed: 1 January 2024
Robilen
United StatesThe breakfast is normally very good but the last time We were there the eggs were cold the sausage was burned and the toast wasn’t buttered-The service for coffee and refills were very very slow-that being said the hotel Is normally very very good-you do a great job most of the time.
Stayed in December 2023
Reviewed: 27 December 2023
Rahabu
United StatesNone.
From the min we stop in the hotel the stuff was welcoming.
Stayed in December 2023
Reviewed: 7 December 2023
Veronica
United StatesGreat location
Stayed in October 2023
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