The breakfast was way overpriced. My daughter wanted to try the breakfast buffet but it was almost $50 pp.

The property was amazing. We really liked the little museum inside & the store downstairs was convenient. The rooms were clean and spacious. Easy check in. I have no complaints about the property.

Stayed in June 2024

The elevators are way to slow. The ice machine on my floor didn't produce any ice.

Comfortable beds and the restaurant had some delicious food options. Love the cookies! The people were all really helpful.

Stayed in June 2024

The cost for parking per day is outrageous! $54, yikes! AND check in time is way too late…4pm!

Good location for walking around with many stores and restaurants nearby. The rooms are a nice size however bathroom is rather small. We had a garden view room with city lights at night… too bad the windows were sooo dirty. Nice, inviting lobby bar area with sports on tvs and friendly staff.

Stayed in June 2024

No breakfast, wifi is bad.

Closed to town.

Stayed in June 2024

That it does not have a pool. The garden is cool but a pool would be better. The parking is somewhat okay. It sucks sometimes when you leave the hotel and come back to park but the parking lot is full. You would have to park alongside the road not the parking lot.

I love the location. It is nearby Little Tokyo, Korea town and Chinatown. Plus the Asian shop is literally a few steps away from the hotel.

Stayed in June 2024

N/A

How close everything was to the hotel.

Stayed in June 2024

Water at $6 in the litte hotel shop....but no price on the bottle when putting on our room .

Stayed in June 2024

That the price of parking was too much

Stayed in June 2024

Hotel exterior is not well maintained with litter here and there. Cost of hotel parking was $47 p/nite. Room was missing a bathroom mat.

Rooms are clean and large. Walking distance to Little Tokyo and City Center buildings. Price of rooms were only fair value.

Stayed in April 2024

Protesting unionists outside and signs property is not being maintained properly by owner.

Stayed in April 2024

It was very noisy at nights couldn’t sleep properly,

The hotel and the rooms where good

Stayed in April 2024

The noise. It’s not really good with noise, I was on the 21st floor and any noise from the outside sounded like it was right outside my window.

I enjoyed how close it was to everything. It was in a main area so everything was pretty accesible.

Stayed in April 2024

Front service at time of check out. A Team member named “Daniela” was a bit rude when we were in the front at the time of check out. I was not sure if it was because it was early in the morning. But I checked out around 6am and I asked the front attendant Daniel if I may check out. She replied with “well I’m not logged on yet but I will take care of it” in a rude way. I also asked her if I can go down stairs to the garage to get my garage ticket to be validated since I forgot it when I checked in she replied with “why do you need to get the garage ticket for? You are charged nightly.” I then replied with “oh okay sorry I was told by the attendant yesterday to just bring the ticket up here on check out so it can be validated and I will not be charged hourly” she then asked the valet team member to give me a ticket so I can leave the garage without being charged. I then proceeded to check out and leave the double tree hotel. Very great room and services I just would recommended staff to be a little more nicer to guests even if it is very early in the morning and they are barely “logging on”. Other than Daniela being rude and unprofessional I would recommend the hotel to any family or friend ! Thank you !

Room was very nice and neat. Cleaned very well. So props to the janitorial services.

Stayed in March 2024

The parking is way to expensive!

The bed was very comfortable, and the room was clean. Staff was very friendly, and the cookies were delicious.

Stayed in March 2024

The parking fee is crazy , the only thing that made our stay not that pleasant

Stuff is very friendly

Stayed in March 2024

The room asked the bath tube, there was bath tube but the sealing did not work.

I chose the location for the event. It was walking distance. It was great.

Stayed in March 2024

Staff had a really big strike in the front lobby for unfair treatment and unequal pay.

Location, Valet service was cool

Stayed in January 2024

Location,

Room Gym and water

Stayed in December 2023

Staff was very judgmental due to the vehicle we were driving

Garden

Stayed in January 2024

The shower was very reluctant to give hot water… sometimes it took over 5 minutes to reach moderate warm. That costed alot of water which does not go with the idea of spending less water…

The location was great. Little Tokio and the Broadway make a nice surrounding. The hotel is classic and nice

Stayed in December 2023

Room needs updating. Old carper and old bathroom fixtures.

Comfy bed, with a nice view.

Stayed in December 2023

Everything was good but bathroom was a bit run down

tHE HOTEL WAS COMFORTABLE, IN A GOOD LOCATION AND SECURE WHICH IS A HUGE PLUS, STAFF WAS VERY ACCOMMODATING AND FRIENDLY

Stayed in December 2023

Situated near Little Tokyo in Downtown LA, this was a better experience than I expected.

Stayed in November 2023

Location is central and room size is spacious with a very comofortable bed.

Stayed in November 2023