We booked a king room with a river view. The view was excellent but the bed was not a king bed. Hotel puts a hold on your credit card which can cause some issues.

The place was clean and a good value for the money. Location was good next to the river and within walking distance of several places to eat. Brandi at the front desk was extremely helpful. Breakfast at N0-ce was excellent.

Stayed in November 2024

Check personnel need more training

Stayed in October 2024

Need better signage to find check in

Location

Stayed in November 2024

a beautiful location- staff was very helpful- a nice quiet hotel

Stayed in October 2024

I booked two rooms with King sized beds on the river side of the hotel but was given two rooms on the city side of the building. Also, the rooms were on different floors. We did not share this information with the front desk staff as we had already moved our bags to the assigned rooms. The waitress at the restaurant was really a delight. She was fantastic.

We enjoyed our stay of several days!

Stayed in November 2024

There was an event going on and the music (or band) was quite loud in our room.. had to turn up tv to hear and even though they stopped playing at 10ish.. couldn't sleep before then. My own fault, I didn't notice, rooms had no mini fridge..

Great location.. loved the restaurant and coffee service available on main level. Clean room, large bathroom. Close walking to stores, restaurants and parking in area. Free parking for hotel was nice as well.

Stayed in October 2024

Shower

Location

Stayed in October 2024

Gluten free bread options

Ok

Stayed in October 2024

There are not many food options in walking distance. Beds aren't very comfortable.

It was very convenient because the event center was right there.

Stayed in October 2024

Parking is in a free public parking garage across the street. Also, there is no refrigerator in the room.

The hotel was clean, comfortable and for the most part convenient. We really enjoyed the Ohio river being right outside our window.

Stayed in September 2024

the bathrooms in my first room was really nasty and disgusting so they gave me another room same thing so I went out and got cleaning supplies and cleaned it myself. then the top of the ice container was so disgusting had mold on it had to bleach it.

The rooms were big and bed was really comfortable.

Stayed in September 2024

My only issue was the elevator broke down as soon as we got there, while we were on it. There was another one to use but my husband was very worried about getting on it after being trapped in the first one.

The staff was great very friendly and helpful. My room was very clean.The location was perfect, we were able to walk to all the wonderful restaurants and small shops.

Stayed in August 2024

Not enough towels, no trash can liners, not enough pillows, no place to park with my work vehicle

The room lay out and the split stats for climate control. Bathroom layout was the best ever.

Stayed in September 2024

Room was not fully cleaned upon arrival. Leftover linen and trash found in the room. Lots of staining and wear on everything for being such a new hotel. Bathroom shower needed a deep clean from the hard water. Outdoor and lobby entrance needed much more visible signage. It was not immediately clear where to park and enter for the hotel.

Great location next to the river with great outdoor space and views. Very friendly restaurant staff. Able to get mini-fridge and microwave for the room for $10 each for the entire stay. Large bathroom.

Stayed in September 2024

I was SO disappointed I couldn’t use my Hilton Honors due to booking via online I did not realize this was from 3 party as I was told at hotel registration desk. Also my bathroom floor had debris and was not clean. Also had a used wash cloth

Stayed in August 2024

Better cable selection is needed. Also, when will doubletree place refrigerators in their rooms without it being a suite.

clean and the quietness of the hotel

Stayed in August 2024

The staff in restaurant , I felt a little racism. There was 2 buses of black people staying at the same time. But I paid for free breakfast ahead of time and they made us wait because they assume we were with them and when a white couple came in the sent them straight to buffet. And I said that’s what we need and then the sent us in. They should have asked instead of assuming .

Front desk staff was very , very nice . The room was very clean with a great view

Stayed in July 2024

Furnishings were dated and rooms needed refurbishment.

Great location with good facilities.

Stayed in August 2024

Nobody mentioned there would be a bike race through and around the town, blocking off any and all sensible routes to the hotel. Passive- aggressive comments from staff about letting us back into our room after going out for dinner. (There systems were down and staff had to unlock rooms each time we needed in. )

Small town shops and eateries near the river were nice. Loved the free, well-lit garage parking.

Stayed in July 2024

The room felt warm overnight despite the thermostat setting. Our room did not have a mini fridge, so we will be sure to request one for our next stay.

Perfect location to the DORA and local restaurants. The room was spacious, clean and very comfortable. I liked being able to use the app to check in, unlock the room and check out.

Stayed in July 2024

The floor of the shower look stained and dirty.

The river walkway and benches were nice to enjoy after dinner. The warm cookie at check in was yummy. The room overlooked the Ohio River.

Stayed in July 2024

Bed was not flat, hump across the middle. Low water pressure, no fridge or microwave, had to call desk to get them brought in on a cart, $20 extra.

Great AC, friendly staff, very clean.

Stayed in June 2024

The bathroom was filthy and beside the desk didn’t look like it had been vacuumed in months. Our room and breakfast were comped and housekeeping supervisor came down and looked at the pictures I took. She did apologize and said she would be talking with her staff. She had me email the pictures to the general manager.

It was nice having the patio to have dinner on by the river.

Stayed in May 2024

Bathroom cleanliness. Shower door was extremely dirty, soap scum.

Location, restaurant, staff

Stayed in April 2024