We stayed for 3 days and came back late afternoon and housekeeping hadn’t cleaned the room even after asking at front desk to have it cleaned. We were gone several hours so not sure why it wasn’t done.

Like the bar and restaurant

Stayed in November 2024

Coffee.

Nice size room. Very clean. Shuttle to downtown.

Stayed in October 2024

The ac unit in the room was extremely noisy so we were either very hot or couldn’t sleep due to the noise. Would have preferred a location where could have walked to the main attractions but being first time visiting Nashville didn’t really know where to book so thats probably our fault. They could consider reducing their use of plastic as all cups in the room were plastic and came in a plastic bag and the coffee creamer also came in a plastic bag. The bathroom toiletries however were in large bottles which was good to see.

The staff were very friendly on reception and the shuttle driver also. Large room with everything we needed.

Stayed in October 2024

Staff. We were received by a lady in the reception (she identified herself as Ativia Jones, but not sure that was her real name), that during the check-in, check-out and other interaction was completely unprofessional, rude and unpolited! I really recommend to the management of the hotel to check how this person interacts with the Clients!

O tamanho do quarto é por ser um hotel recente.

Stayed in November 2024

I didn't like the price of the room I didn't like the price of breakfast, $12.95. Don't you that is a little excessive since they probably serve the same menu for free at all the other hotels. You need to get better channel guides for the room

I did like the free transportation.

Stayed in October 2024

Breakfast

Bed and pillow

Stayed in October 2024

I liked everything

The friendly staff. Easy check in process. Comfy beds. Cozy room. The WiFi was solid.

Stayed in September 2024

It would have been nice if shuttle ran every 1/2 hour all day and until midnight.

Hotel was very clean. All the staff were extremely friendly. Able to easily walk to Nissan Stadium.

Stayed in October 2024

Shuttle was definitely a bonus!!!!!! Staff was exceptional. Bar service and young man that entertained us was perfect. Nice touch and great exposure for him to play his music. I am already recommending your place as it is perfectly located to downtown without exorbitant prices.

Stayed in September 2024

The shuttle driver was not friendly or hospitable, even though we tipped him each time we use the shuttle. The noise and commotion outside our room each night was unacceptable. A night one there was a loud party going on next-door throughout the night. A night to the police were outside our door interviewing a guest at the hotel late at night. On night three the room across from us had a dog barking at the door.

The front desk staff was exceptional. We left feeling like we became friends with several of them. The housekeeping staff was exceptionally nice despite our demanding requests. The people that greet you at a hotel can make or break your stay. They made our stay worthwhile.

Stayed in October 2024

No breakfast with the stay.

Staff was friendly

Stayed in October 2024

Hotel was a little hard to find. The free shuttle only held about 13 people. We took it to drop off location near Broadway area but coming back it filled up fast and couldn't take all the people waiting. Driver said we had to wait an hour for him to come back. So we walked and it took us half an hour to get back to the hotel. The hotel needs another shuttle and needs to tell people they should to get to shuttle pick up location half an hour before it is due to ensure a seat.

Hotel was nice, room was clean and bed was comfortable. Fairly close to Broadway and points of interest. Breakfast was good. Free shuttle into town.

Stayed in October 2024

The walls were very thin and we could hear everything from the hallways and adjoining rooms

The hotel was clean and staff were friendly

Stayed in October 2024

Breakfast was average as with other hotels where it is free or at least part of the room rate. With the $12 rate, I expected better breakfast options. The sink water never got warm. Water in the shower was ok.

I enjoyed the closeness to the Nissan Stadium and check in was a breeze.

Stayed in October 2024

Cars were broken into, not a good area

Wet clean and efficient, good breakfast

Stayed in October 2024

Very few criticisms - standard of food let the hotel down a little

Very supportive and helpful staff - from reception to the shuttle. Rooms extremely clean and lobby area and landscaping outside pleasant. Nice to have a pool

Stayed in October 2024

The first day Our room did not get cleaned so I asked for clean towels and coffee. The next day it did not get cleaned again so I again asked for clean towels and coffee. The third day after all day downtown (we felt this would be plenty of time to get our room from clean) well again they didn’t clean our room and said our sign was on the door which I told them to look at our door and no sign was on our door. They came in quickly and empty our trash (Finally) and hang fresh towels and left coffee!☹️

The people at the front desk were very nice and the shuttle downtown was great.

Stayed in October 2024

The location would have been great if you were at an event at the stadium but I wanted to explore east Nashville which is actually quite far from here! (But this is my own fault not the hotels!)

It's a bit of a walk away to anywhere but the hotel had a shuttle to down town which was fantastic. The hotel was nice and the staff were excellent.

Stayed in October 2024

Most of the staff were really nice but one of the receptionists was incredibly rude and unhelpful. She also kept her iPhone headphone in whilst i was trying to ask her questions. Despite kindly asking her to be careful with my bag (as it had very expensive devices in it) she kept precariously chucking it onto my suitcase in the storage room. I had to ask if I could do it, to which she rolled her eyes and huffed at me.

Stayed in October 2024

Bathroom lights were harsh and I wish I got a room with a view

Easy access and entry. Great staff

Stayed in October 2024

Breakfast was paid even though it wasn't mentioned during my booking. Just enough Parking Space. Close to stadium but not in a particularly walkable neighborhood. You ll need a car to go into the city

Staff was really good. Managed my next day check-in and great staff at the Breakfast. Good view of the Skyline. Big lounge space at the entrance lobby

Stayed in September 2024

unexpected 150.00 deposit i had to put down

Stayed in September 2024

No hot water in the sink. Hand soap needed a refill

Excellent mattress and pillows in a very spacious room. Wonderful bathroom mirror. The room was very clean.

Stayed in September 2024

The only thing we didn't like was the indoor pool area had air conditioning which made the area cool. So the air and pool water were both a little too cool.

The staff was amazing. They were friendly, helpful and went out of their way to make our stay wonderful. Our room and the facilities were very clean. Breakfast was delicious. Shuttle was great and all of the drivers were personable and fun. We would definitely stay again.

Stayed in September 2024