1841 Parkway, Pigeon Forge, TN 37862, United States
#385 of 499 hotels in Pigeon Forge
Guests' ChoiceBased on 1313 hotel reviews
6.8Cleanliness
7.1
Comfort
7.3
Location
8.2
Facilities
6.9
Staff
7.6
Value for money
7.4
Free WiFi
6.9
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End of dialog contentReviewed: 5 November 2023
Allison
United StatesThe pillows, not enough power outlets for phones and computers. Would have like a chair to sit in to watch t.v..
Good location.
Stayed in October 2023
Reviewed: 4 November 2023
Darrow
United StatesTub needed to be resurfaced/bed spread had burn holes in it
Would perfect additional variety
Stayed in October 2023
Reviewed: 3 November 2023
Sadhika
United StatesBad sheet not often cleaned The floor carpet seemed dingy and unclean
Daily towel changes and trash box changes
Stayed in October 2023
Reviewed: 25 October 2023
James
United StatesShower drains slowly Out of coffee and pancake batter at breakfast
Stayed in October 2023
Reviewed: 24 October 2023
Wilda
United StatesClean corners would be nicer
Location
Stayed in October 2023
Reviewed: 22 October 2023
Scott
United StatesBathroom was tiny, with no real place to change with any amount of privacy. Dirty behind the bathroom door.
Rate was very good. Check-in went smoothly.
Stayed in October 2023
Reviewed: 19 October 2023
Charles
United StatesThe bath room needed some minor repair. The sink needs alittle repair.
The breakfast was missing an alternative to breads and cereals but it was very good for the price I paid for the stay. The front desk staff was great. She was very friendly,helpful and accommodating. I would recommend this place and plan to return.
Stayed in October 2023
Reviewed: 16 October 2023
Marks
United StatesShower/tub as well as sink had been painted with their recent updates and paint is peeling off
Location was good, easy access to pigeon forge ammenities
Stayed in October 2023
Reviewed: 15 October 2023
Debbie
United StatesLike every hotel the carpet was dirty. I prefer non carpeted rooms.
We stayed one night and decided to stay a second night. The room was clean and comfortable.
Stayed in October 2023
Reviewed: 15 October 2023
Debbie
United StatesWould like to have had extra blankets in the room.
The place isn’t immaculate but it was clean. The beds and pillows were very comfortable.
Stayed in October 2023
Reviewed: 12 October 2023
John
United StatesVent in the bathroom screamed when turning light on.
Breakfast is basic but good, room was nearly clean, crumbs on the chair, carpet was old and needed cleaning.
Stayed in October 2023
Reviewed: 1 October 2023
Jimmy
United StatesI can’t say anything bad about this place.
Location, and the fact that all the bad reviews I read prior to my visit were not true.
Stayed in September 2023
Reviewed: 28 September 2023
Bobbie
United StatesSaw a couple roaches. Front desk wasn’t to friendly. There is a $60 deposit fee required in addition to the room fee. Which isn’t stated on here. Still haven’t received it back.
Convenient location.
Stayed in September 2023
Reviewed: 20 September 2023
David
United StatesCarpets outdated. The bathroom could use work. The shower spout was hanging out and the tub, well needed a new one.
When we got there the first room had a really bad smell. They gave us another room and it was fine. The rooms are still dated with carpet. The bathroom could use help but we were satisfied. We usually do not let room service come in and this time was the same. We asked the house keepers for extra towels or just anything and they were very nice and accommodating. Hopefully renovations will be done but we would stay again.
Stayed in September 2023
Reviewed: 19 September 2023
Matthew
United StatesThe breakfast could of been better. More of a selection. Like biscuit eggs and white grave. Stayed at another of your hotels in Kentucky that had biscuit and grave and eggs.
Likes the location and the price. Staff was excellent.
Stayed in September 2023
Reviewed: 19 September 2023
Christopher
United StatesThe peeling painted bathtub. The extra $60 that was charged our card and hasn't returned to our account yet.
Friendly staff.
Stayed in September 2023
Reviewed: 22 August 2023
Jace
United StatesCleanliness - I saw hairs that were not my own in various places. It appeared the room had not been deep cleaned in a long time.
Breakfast included with cost.
Stayed in August 2023
Reviewed: 21 August 2023
Rowena
United StatesUnfriendlyness/almost rudeness of desk agents
Price..clean..location
Stayed in August 2023
Reviewed: 5 August 2023
Pugh
United States. Bathroom was small.
Staff was friendly.. great water pressure. Nice gathering area around nice fire pit.
Stayed in August 2023
Reviewed: 3 August 2023
Gee
United StatesI didn't like get woke up by a lost child at 1a.m. knocking on my door. I called the hotel from my cell phone because the in house phone doesn't work. They wanted me to get dressed and bring the child to the front desk. No compensation for this inconvenience at all. Not even an apology.
Stayed in July 2023
Reviewed: 31 July 2023
Km031571
United StatesNo water in drink machines.. weather was very hot.. needed cold water..
Great price..clean.. comfortable bed.. lots of pillows..great AC
Stayed in July 2023
Reviewed: 30 July 2023
Catrice
United StatesThe pool was small and needed a good cleaning.
Great price! Clean room, comfy bed and pillows. Good breakfast for the price.
Stayed in July 2023
Reviewed: 29 July 2023
Carroll
United StatesAre air-conditioning seemed like it would not stay on to cool the room
Stayed in July 2023
Reviewed: 27 July 2023
Haughn
United StatesRooms could have been a little cleaner. One of the girls at the front desk argued with me about switching rooms when I informed them our air conditioner wasn't working. I feel like I should have been moved without having to argue my case for 5 minutes. In the morning when cleaning crew was about they would knock and then walk right in. They didn't give you ample time to get to the door before they barged in on you.
The location was great. Close to all of the vacation attractions. Majority of the staff was friendly and helpful.
Stayed in July 2023
Reviewed: 24 July 2023
Willis
United StatesClose by to restaurant's and attractions
Stayed in July 2023
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