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  5. Reviews of Crowne Plaza Lake Placid, an IHG Hotel

Reviews of Crowne Plaza Lake Placid, an IHG Hotel 4 stars

101 Olympic Drive, Lake Placid, NY 12946, United States

#8 of 21 hotels in Lake Placid

Guests' Choice

Review score

Based on 1387 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 23 June 2024

    8.0
    Excellent location, comfortable room and enjoyable stay.
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 3 nights

    Going up and down the hill was a bit of a challenge especially when it was so hot. Other than that, no issues or concerns.

    The view of the lake and mountains is spectacular. The buffet breakfast is very good and contains a variety of food choices. The bartender was very friendly and offered some tips on what to see in the area. The pool area was really nice though it would have been nice to have some umbrellas outside the pool area for shade.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Beautiful lake view hotel
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 5 nights
    • Submitted via mobile

    Keep in mind that walking back to the hotel from the town's main street does involve a short climb, but nothing too crazy...

    The hotel is on a small hill with a beautiful lake view. We enjoyed sitting on the grass with a glass of wine. The staff was helpful and informative, spacious room, nice gym, good breakfast, overall we had a great time.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Comfortable room, bed perfect, pillows perfect, clean and reception excellent 👏
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs an upgrade, carpet smells and staff in dining area wearing disposable gloves and not changing them when starting next task.

    Location was on point 👍🏻

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Climbing up the hill

    The people were the best. Everyone was very helpful

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Awesome overall -will try to return in winter months. Perfect for our trip.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Would prefer more variety menu option in house, more affordable

    Location, cleanliness, atmosphere

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    View breath taking, breakfast buffet was worth it and fresh.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    My son called hotel to give me a birthday gift surprise. Was given the runaround until finally a hostess helped him. He sent a bottle of wine to my room. I called hotel direct to make reservation and was told to call back the next day.

    Location , restaurant staff

    Stayed in May 2024

  • Reviewed: 16 June 2024

    9.0
    Comfort on the hilltop
    • Leisure trip
    • Solo traveller
    • King Room with Jacuzzi - Non-Smoking
    • Stayed 2 nights

    Wished that the fireplace actually warmed the room, and wasn't just for aesthetics. The location on the hill is great IF you don't plan to walk around town. The walk back up is quite an effort!

    Very large room with nice views to the south. My room was also very far from the lobby, which I really preferred. It was a great place for a solo-escape weekend. I visited the pool/hot tub, and it was nice enough. I stayed in the hot tub for quite a while, and the only reason I went into the main pool was to cool off. I ate breakfast in the main room and enjoyed a nice view of Mirror Lake while I ate breakfast. I was very comfortable, but a little cold, and I wished that the fireplace actually put out heat instead of just being for ambiance. It was really nice to go in mid-April when there is NO one in town. Very relaxing if you're looking to get away.

    Stayed in April 2024

  • Reviewed: 13 June 2024

    10
    We really enjoy staying at the Crowne plaza, it is absolutely beautiful and the views are incredible.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    No free continental breakfast

    It’s beautiful and very clean. It is also centrally located to everything.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Relaxing and fun! A nook of serenity in every corner.
    • Leisure trip
    • People with friends
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    It was perfect! Dog friendly and the dogs were all behaved.

    The staff went above and beyond to make us feel special. The property was clean and well maintained.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    View and location excellent

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Very comfortable and relaxing!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    NA

    It was beautifully maintained!

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There was an ancient, noisy airconditioner with the compressor built in. Simply opening the windows at night was not an option because they didn't have webbing against the insects. The hotel is getting a bit dated, will need some refurbishment at some point.

    Clean, comfy rooms, with beautiful view. Big and comfortable bed. Location is central yet calm. Plenty of restaurants/shops are at short walking distance. Some other reviewers wrote about the steep hill but I think it is easy to walk up and very short. Friendly staff.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    The breakfast was pretty pricey. The hill you had to climb up to get back to the hotel was too much for my very pregnant wife The outdoor patio was not pet friendly.

    The room was clean and spacious. There was easy access with multiple entrances. The location was right off Main street.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner was barely looking

    The hotel is great. Great views

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place was great, except 2 things. The pool was not hot enough and one of the elevators was stinky. And maybe but I probably missed it, breakfast was extra

    Perfect location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    The staff truly were amazing. The drinks at the bar were on point with no short cuts Staff made you feel welcome. Wo
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The hike in and out of town

    The staff was top notch professional

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant

    The old woodwork and Adirondack feel

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    A cozy and luxurious stay in the Adirondack’s
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The Crowne Plaza is ideally situated in Lake Placid. The hotel itself is very cozy with several lounges that make your experience feel luxurious and wonderful views of the lakes and the Adirondack’s. While there, we took a picturesque walk around the lake. Main Street is easily accessible walking from the hotel.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    9.0
    Great overall.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Facility was clean and offers many amenities.

    Stayed in March 2024

  • Reviewed: 18 April 2024

    9.0
    all in all quite good !
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights

    the internet connection was not always good. That is the only "complaint " I have. We each had a computer and at least one of us was having a spotty internet connection at any given time.

    room very clean, staff friendly , nice experience and food in the restaurant.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Very good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Really nothing

    Location was good and the staff was nice.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 7 nights

    The high rate charged for the weekend

    I liked the view and the quiet. The room was clean. Staff was helpful.

    Stayed in March 2024

  • Reviewed: 11 April 2024

    8.0
    Had a good stay. Would book again.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    The room decor was dated

    Great location. The rooms were spacious and had nice views. Very nice lodge /restaurant .

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Great location and view, general comfort and food options take down a couple points from excellent
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking
    • Stayed 7 nights

    Unfortunately we got a ground floor room close to the pool and it was very noisy. Lots of kids running at all hours and guests didn't seem to realize there were rooms in the ground floor, so adults were also noisy walking by the door. For the type of property, the rooms were a bit outdated, small details like the closet was tiny with really bad doors that wouldn't slide correctly, only paper cups available, not very good lighting. It was clean, though, and the beds were comfortable enough, so not a huge deal if you are not going to spend much time in the room. We did like to relax a bit in the PM after exploring the area and these things were inconvenient. The pool was rather cold, so I only really enjoyed the hot tub, which of course was in high demand given the temperature of the general pool. Even kids had to come into the hot tub to warm up here and there. Breakfast was just acceptable for the price, regardless of getting buffet or a la carte, and they only offered the buffet option on some days, probably optimizing for the amount of guests to open it.

    The view of Mirror Lake was amazing and the location great. The staff was nice enough and the outside of the hotel was really pretty and well kept. The fireplaces were very nice to sit outside of the room for a bit.

    Stayed in April 2024

Showing 1 – 25

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