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Reviews of Courtyard Montgomery 3 stars

5555 Carmichael Road, Montgomery, AL 36117, United States

#41 of 60 hotels in Montgomery

Guests' Choice

Review score

Based on 143 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    7.6

  • Facilities

    7.0

  • Staff

    7.8

  • Value for money

    6.9

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Showing 1 – 25

  • Reviewed: 29 June 2024

    8.0
    Our stay was great better than we expected.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    We didn't get breakfast there.But the location was great.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    5.0
    We would not pick this hotel again. It was manageable but would not be our first choice.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Did not smell clean

    We did not eat breakfast

    Stayed in May 2024

  • Reviewed: 2 June 2024

    5.0
    The room was not clean the side doors but one was broken, had hip replacement surgery, so inconvenience I had to park ha
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The room was not clean

    Location, staff

    Stayed in May 2024

  • Reviewed: 27 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No bathroom fans. Hallways stunk because of it. While the lobby was clean and nice, everything else was run down. The staff of the bistro didn’t try very hard. Overpriced food for what you got, too.

    Staff made sure we had the rooms we wanted. Nice front staff.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not offered, the restaurant was closed. I thought the breakfast was complementary but it wasn’t. The sofa bed was very uncomfortable and the room was smaller than expected.

    King bed comfortable

    Stayed in March 2024

  • Reviewed: 13 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The balcony door stuck shut while we were outside at night in the cold but the maintenance manager came out and ended up getting the door open.

    Being able to sit on the balcony, the staff and location.

    Stayed in February 2024

  • Reviewed: 12 March 2024

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The Bistro did not have food available only flatbread. I didn’t want to drive to a restaurant after being on the road all day. That was disappointing.

    Easy location off freeway.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    My card was charged twice. Spoke with someone from the hotel and the problem was never resolved.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The bed was old and uncomfortable

    Stayed in February 2024

  • Reviewed: 25 January 2024

    5.0
    Stay here only if you NEED to
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Location. The bed. The doors. The breakfast

    The only thing to like was the staff

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    Felt safe, bed was too soft…room was too close to road, could hear everything…too loud!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Road noise, very loud

    Location

    Stayed in December 2023

  • Reviewed: 29 December 2023

    6.0
    Overall it’s a good stay.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Does not have a hair dryer! Can you believe it? And does not provide breakfast.

    Very clean and tidy bed

    Stayed in December 2023

  • Reviewed: 8 August 2023

    6.0
    Ok
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 8 nights
    • Submitted via mobile

    The keys had to be reset several times.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    To cold, no breakfast options

    Facilities

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    I'd stay there again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing I didn't like

    Location was great.

    Stayed in July 2023

  • Reviewed: 18 June 2023

    5.0
    Rooms were great but my reserve card was charged and I paid cash last night on sight
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I was charged twice had to go to the front desk two three times to get key card to work

    I was charged twice

    Stayed in June 2023

  • Reviewed: 24 September 2022

    7.0
    Good venue and location. Could be better
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was terrible. Not the staffs fault.

    Thaw staff was friendly and helpful, although stretched very thin.

    Stayed in September 2022

  • Reviewed: 20 August 2022

    5.0
    my stay was ok but for the price I expected more especially by it is company by Marriott
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    nothing was open unless they didn’t tell us

    convenient

    Stayed in July 2022

  • Reviewed: 28 June 2022

    5.0
    overpriced
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    restaurant was bad and service poor .

    room was ok so was parking

    Stayed in June 2022

  • Reviewed: 20 May 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Another guest walked in our room with a key

    Stayed in March 2022

  • Reviewed: 4 April 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No microwave in room, only one washcloth with 3 people in room.

    Beds comfortable.

    Stayed in April 2022

  • Reviewed: 14 February 2022

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    good location, but in great need of some repair and updating

    Stayed in February 2022

  • Reviewed: 11 October 2021

    5.0
    Clean
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the the property allows dogs. The atmosphere didn’t meet my expectations for the rates.

    It was a great location to everything. It was clean and the staff was pleasant.

    Stayed in August 2021

  • Reviewed: 6 August 2021

    8.0
    Courtyard by Marriott
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I didn't like that I had to ask for towels shortly after checking in because the ones in my room was soaking wet and dirty as if they were just rehung from someone else's stay.

    I liked the privacy and quietness of the room I was in. Air worked great, tv had plenty of channels and the bed was comfortable. Staff was friendly when I would ask for items.

    Stayed in August 2021

Showing 1 – 25

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