Disaster with other customer

Na

Stayed in October 2021

There was one of the elevators that smelled like week. The halls and rooms did not smell but the elevators did and made me dizzy. I hate that smell. Other than that this hotel is great.

It was clean, organized and check in took like 1 minute. Pool looked nice. Great parking lot and I was not charged for parking like most hotels.

Stayed in October 2021

The ac and changing of my room

N/a

Stayed in October 2021

The bathroom could have been a bit cleaner. There where stains on some of the covers.

The place was in a great location for us. staff was very nice and helpful.

Stayed in October 2021

The site that I used to book the hotel did not mention any parking fees it actually said the hotel didn’t have any parking fees and once I arrived at the hotel I was charged for parking. Even after I explained and showed the young man that the site showed there were no parking fees.

Stayed in October 2021

On the 3rd floor was noisy. With persons moving up and down not sure if a party was going on. Room doors slams very hard.

Clean

Stayed in September 2021

Dorm door was to be force to close/open. Extra fee for parking. No breakfast.

Fast check in/out, awesome reception, clean.

Stayed in September 2021

Password protected wifi would have been a bonus as I could not carry out online transactions without using my data plan.

Fantastic staff and super clean premises with and sanitiser for everyone. The rooms are spacious, modern and super clean. The shower and coffee were a good way to start the day, and the central location made everything easy, whether you are coming from the airport, going out for meetings, or shopping. I will be going back to this hotel again.

Stayed in August 2021

the room was clean and corfortable but there was not a lot of service in the halls. The room in from of me left a tray with garbage and food leftovers next to their door and it stayed there for 3 days before someone picked it up… it smelled terrible in the hallway.

the room was clean and corfortable but there was not a lot of service in the halls. The room in from of me left a tray with garbage and food leftovers next to their door and it stayed there for 3 days before someone picked it up… it smelled terrible in the hallway.

Stayed in July 2021

I only spend one night and so far it was good.

Location is very good.

Stayed in August 2021

Nothing

It was nice and comfortable

Stayed in April 2024

The only thing was the pillows they was a little to soft I woke up with a little stiff neck .maybe ask for customer choice or pillows upon booking.

I love the location and the atmosphere was awesome .

Stayed in June 2024

Orange water in lobby was delicious. Breakfast was a very good. Bed was confortable.

Stayed in May 2024

The rooms need to be updated a lot of broken doors in our room the bathroom in our room was not at its best it need to be clean more I feel like it was rush clean our lien on or beds had hair and stains there is so much potential and small things that can be fix

Property was clean

Stayed in May 2024

Didn’t get the room that I wanted disappointed was told that I was going to get a room on the top floor got a room on the bottom no balcony a patio instead wouldn’t recommend

The beds

Stayed in May 2024

Door would not lock since it was broken. Staff was notified, but it was never fixed nor were we offered another room.

We were allowed to check in early.

Stayed in May 2024

Very friendly staff, clean and comfortable, best thing was that it's not that far from the Chase staduim especially if you're there to watch a football(soccer) game for Inter Miami.

Stayed in May 2024

We found a bag in one of the beds, we were told they would refund parking as a result, but as yet no refund. I have also found two other payments taken from my credit card since I left. I have no idea what these are for and was never informed of any payments coming off (one is not a small amount). I've contacted booking.com and haven't had a reply from them yet either. Parking is expensive also and should be free if you're staying at the hotel.

Room was nice, facilities were good with a pool and small gym (although we didn't use either). We also didn't use the cafe/bar. Easy to get around Fort Lauderdale from the location. I think it's probably better suited to business than families.

Stayed in May 2024

Lack of service

Location

Stayed in May 2024

N/A

I was very impressed by the friendliness of the staff and that they allowed us to not only check in early after our cruise but check out late as our flight wasn't until 5pm. They went above and beyond in my opinion. 😊

Stayed in April 2024

Needs updated, carpets cleaned

Good location and amenities, staff was friendly

Stayed in May 2024

Housekeeping did not get my note but it all worked out

It was clean smelled good the front desk staff was excellent very comfortable lobby area

Stayed in May 2024

Take long to clean my room

Stayed in April 2024

I wait to late to check in for the first floor

I Really enjoyed it.... These wasn't a business trip It was A getaway to relax and free my mind and this was the perfect place 😍😍

Stayed in April 2024

Only would have been able to stay longer, I will be back found a place to sta when back in town

Great and great, everything was more than I expected can’t wait to stay here again, told my friends how much I loved the place

Stayed in April 2024