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Reviews of Courtyard by Marriott Norman 3 stars

770 Copperfield Drive, Norman, OK 73072, United States

#20 of 25 hotels in Norman

Guests' Choice

Review score

Based on 54 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    7.0

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Showing 1 – 25

  • Reviewed: 10 March 2024

    6.0
    Sub standard Marriott
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No coffee in Lobby. Had to buy it at restaurant. Hot tub didn't work. Bath tub in room had non skid stickers that were rolling up & loose.

    Location & Friendly Staff

    Stayed in March 2024

  • Reviewed: 15 June 2022

    7.0
    Good enough
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We had a couple towels that were dirty/bloody when we initially checked in

    Front desk and restaurant/bar staff were a 10 out of 10!

    Stayed in June 2022

  • Reviewed: 3 April 2022

    7.0
    Definitely would recommend largely in part to staff!! Plus comfortable bed! And convenient!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Property is a bit dated.

    Staff gets A++ Mattress was so comfortable! Linens felt great!! Room and bathroom was very clean!! Eye to details! We did not utilize the bar or restaurant but was so convenient.

    Stayed in April 2022

  • Reviewed: 10 March 2022

    8.0
    Very good
    • Family with young children
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Paid for room with balcony, received room with patio. I was told a patio and balcony were the same thing...Hmmm....room was clean and looked nice, but air conditioner was so loud we had to turn it off to sleep. Also bathroom fan was unbearably loud. I've never stayed in such a noisy room and I work for an airline and travel everywhere.

    Location

    Stayed in March 2022

  • Reviewed: 28 February 2022

    6.0
    Disappointed mother
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Hot tub was down and didn't find out until after checking in. I searched specifically for a hotel with a hot tub. Spent 2 days looking for hotels to find out after charging my card that the hot tub was down. When that's the case I feel it should be listed.

    Nice staff

    Stayed in February 2022

  • Reviewed: 27 January 2022

    6.0
    it was just ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    room was extremely cold, thermostat did not work. I called prior to leaving home to see if the pool was open for my daughter (being January and Covid closures) they said no it was having maintenance done. we check in and the hotel staff tells us the pool is open until I think 10pm. my daughter was so upset, we didn’t bring a swimsuit due to being told it was closed. in the way to our room we walked past it and there’s a sign in the door that it’s closed. may not seem much to an adult but it was to my kid.

    the location

    Stayed in January 2022

  • Reviewed: 30 December 2021

    8.0
    Still a good stay- comfortable bed
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    TV didn’t work- shower had hair on the wall and a stain on the carpet by the chair. Also alarm clock couldn’t be set. Couldn’t cover the window with a non see through drape

    had a pool and the food in the bistro was good. plus it had easy access from the highway

    Stayed in December 2021

  • Reviewed: 10 October 2024

    5.0
    Just okay!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Both our rooms had a musty smell, if we were staying more than just one night we would of changed rooms, but it was late and we were tired. The A/C worked great when we got there, but we like to sleep cool (as most people do) and the A/C seemed to run much warmer even though the temp was set lower. Beds were okay, but none of us slept well.

    Location was great, staff was friendly.

    Stayed in October 2024

  • Reviewed: 26 August 2024

    5.0
    Rachel at front desk helped us out and did a great job. Need more employees like her.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Could not have drink because bartender did not show for her shift and hot tub was broken.

    Did not have breakfast.

    Stayed in August 2024

  • Reviewed: 16 July 2024

    5.0
    It was clean, and close to where we needed to be
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No cleaning service, didn’t refresh coffee supplies or make beds. Staff had their staff meeting in the lobby- uncomfortable to be waiting for our son to arrive. Felt like we were Intruding

    Staff was very nice

    Stayed in July 2024

  • Reviewed: 8 July 2024

    10
    Staff was very friendly and rooms were clean and comfortable.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was beautiful and very clean.

    Stayed in July 2024

  • Reviewed: 12 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not served early, no coffee, no ice, staff appearance unprofessional and not accommodating.

    Stayed in May 2024

  • Reviewed: 26 August 2023

    2.0
    Wasn’t that enjoyable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We didn’t have tv or internet the 2 nights we stayed. I talked to the front desk several times they said they would send someone or come fix the problem their selves. But that never happened. We travel a lot and we stay in your hotel often but after this trip we might look else where.

    Easy to locate good location.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    4.0
    It was meh
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was dirty, glass cups were dirty, elevator was broken, staff didn't communicate well with eachother

    The pillows were fluffy

    Stayed in July 2023

  • Reviewed: 20 June 2023

    10
    It was an awesome get away for a day!
    • Leisure trip
    • Solo traveller
    • King Room with Balcony
    • Stayed 2 nights

    NA

    The staff was excellent! I also loved the balcony!

    Stayed in June 2023

  • Reviewed: 15 June 2023

    5.0
    Ok.
    • Business trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The building needing repair. Holes in ceiling, walls. stains on carpet in hallways. Soap bottles ripped down from mounting. Windows and seals were very dirty rusty.

    Staff was friendly!

    Stayed in June 2023

  • Reviewed: 30 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was horrible

    The staff was great courteous and helpful

    Stayed in May 2023

  • Reviewed: 6 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Partial to our bed......

    Easy location access to freeway.

    Stayed in April 2023

  • Reviewed: 16 March 2023

    9.0
    Staff was so friendly. Enjoyed our stay.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights

    I have previously stayed at courtyard and there was a coffee bar made available. Coffee was available in the room but the coffee bar was a nice convenience.

    Stayed in March 2023

  • Reviewed: 14 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff forgot to clean our room.

    Staff was nice and the hotel was clean.

    Stayed in November 2022

  • Reviewed: 23 April 2022

    1.0
    Very poor
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Nothing! Got charged but not booked in

    Stayed in April 2022

  • Reviewed: 10 April 2022

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Balcony
    • Stayed 1 night
    • Submitted via mobile

    No hot water in room 156. Cold shower

    Stayed in April 2022

  • Reviewed: 6 March 2022

    3.0
    The hotel was nice but the walls were paper thin and we didn't get much sleep.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room had a joining door to another room. We could hear the people talking loud right through the door, like the door was open and they were in our room with us. The walls were paper thin and we could hear them for hours talking loud. It was creepy and we couldn't sleep! We had to leave the hotel earlier than expected and as it was a horrible experience.

    Location was ok. Liked it was by cracker barrel.

    Stayed in March 2022

  • Reviewed: 27 February 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Booking.com ,,,I didn't like that my credit card and my Wife credit card was charged twice Darren Chapman Arlicia Chapman

    N/A

    Stayed in January 2022

Showing 1 – 25

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