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Reviews of Courtesy Inn & Suites 3 stars

2619 San Gabriel Boulevard, Rosemead, CA 91770, United States

#10 of 12 hotels in Rosemead

Guests' Choice

Review score

Based on 70 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.7

  • Location

    7.1

  • Facilities

    6.6

  • Staff

    7.6

  • Value for money

    6.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 12 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Ac worked like wonders. The tv did not work and tables filled with ashes

    Stayed in May 2024

  • Reviewed: 19 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water

    Nothing

    Stayed in November 2023

  • Reviewed: 1 September 2023

    6.0
    Relaxing laidback getaway peace of mind
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Well I didn’t like that our TV wouldn’t come on. We tried and tried the TV still wouldn’t come on. So we gave up and we played our speaker and listened to music all night.

    I like the location it was like a little getaway. It was quite and relaxing. No kids a vacation spot.

    Stayed in August 2023

  • Reviewed: 27 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Roaches. Needed more toilet paper.

    Rooms where nice looking.

    Stayed in July 2023

  • Reviewed: 7 April 2023

    5.0
    A budget stay
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    We stayed in an upgraded room but they look much nicer in pictures than it does in person. The floors were either tile or laminate but they were very dirty and made the bottom of our socks black. We had to change while standing on a towel to avoid touching the floor. The bed was hard and there was no blanket just a sheet and coverlet. Only two pillows. It would have been nice to have a couple more towels as there were two of us. We only got two small bath towels and two wash cloths. There was no towel on the floor to step on when you get out of the shower so we had to use one for that, one as a hand towel, and that left one small bath towel to share and one to dry our face. There was a big TV in the room but it wasn't connected to anything so it was useless and with no wifi we couldn't stream either. There was only one lock on the door. No deadbolt or latch so that did make me a little bit nervous. That being said it was one of the cheaper options only a week out.

    The room had a table and chairs. The owners and their family seem to live and work there which I thought was nice. Shower was spacious.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The heater didn't work well.

    The staff was friendly and helpful.

    Stayed in March 2023

  • Reviewed: 27 June 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room smells bad. I think they dont have housekeeping that keep the room tidy. All equipments/ items in the room not functioning well. Its not comfortable to sleep in.

    Nothing is good

    Stayed in June 2024

  • Reviewed: 27 June 2024

    1.0
    worst place to stay ever
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    everything was dirty and room smelled like cigarettes

    nothing

    Stayed in June 2024

  • Reviewed: 27 June 2024

    10
    Exceptional
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No hair dryer or microwave in the room

    Customer service

    Stayed in June 2024

  • Reviewed: 23 June 2024

    4.0
    Really bad experience
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No hairdryer Staff office without response and careless Towel with black dirts

    Nothing

    Stayed in June 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was really nice. The TV in our room didn't work they change us to another room and at checkout time they let us stay 2 hours longer

    Stayed in May 2024

  • Reviewed: 15 April 2024

    10
    Great place to stay
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Can't think of anything that I didn't like.

    Very clean and quite place. Management was very helpful and kind.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    2.0
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 31 March 2024

    10
    I Felt Right At Home!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 11 nights
    • Submitted via mobile

    N/A

    The Couple That Manage The Place Are So Nice And Kind Hearted People . I Love This Place I Feel Right At Home In This Place .I Totaly Recommend This Place To Everybody ! Thank You!

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    The room was simple, but clean without too much noise infiltrating from the outside.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was clean and quiet.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I'd have liked them to have the option to pay for my booking sooner

    Management was chill no problems throughout the whole process. Room was really nice definitely get the bang for your buck!!

    Stayed in February 2024

  • Reviewed: 18 January 2024

    10
    for less than $100 you can get a comfortable king size bed in a remodel room park close by feel safe and warm and are gr
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    on my king size bed I only had two pillows. I wish I had at least three or four.

    I checked in late at night, and the staff was very pleasant and quick with check in. My room was nice and clean looked remodeled. It was very comfortable. Downstairs rooms you can also park your car directly in front of your room door. I felt very very safe . I also asked the staff for some extra towels and she was so kind and sweet. Anytime I am in this area I will be staying here.

    Stayed in January 2024

  • Reviewed: 10 November 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    It's only one thing I can say that would be negative regarding this property is the fact that is across the street from the Royal Inn which is a royal disaster. It's a New Orleans in East LA at Mardi gras everyday there.

    The Greeting staff were very polite and very helpful I didn't understand how to work the television but they came and they did they set it up for me my own fault I'm not great with electronics. The rooms were very clean the refrigerator was clean the bathroom was impeccable I love the design and for the price it's really a steal I recommend this hotel versus the one across the street especially.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    10
    Wonderful city
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    I have no complaints I was happy with my stay I stayed 2 extra days .

    The staff was wonderful the atmosphere was terrific the hotel was comfortable I have no complaints the area was very nice people The staff here were very professional..

    Stayed in November 2023

  • Reviewed: 30 October 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The room smells and dirty

    Stayed in October 2023

  • Reviewed: 8 October 2023

    1.0
    It was a rip-off
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was just a nightmare

    Nothing it's a dump

    Stayed in October 2023

  • Reviewed: 2 September 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The roaches 🤮 the furniture was broken the bed sheets were dirty and smelled I took a shower and still felt dirty 🤢 the TV remote didn't really work you had to mess with it a few times before it would actually even turn on 😕

    Nothing

    Stayed in August 2023

  • Reviewed: 23 August 2023

    4.0
    Not restful. Noisy neighbors. Someone hit my car a black charger.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled had to leave door open has to spray air freshner.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    1.0
    Would never return here and hope that nobody has to stay here.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    First off this is more of a motel and not a hotel. Check in was easy but checking out was horrible. The room itself was hot and musty. The restroom looks like it was never cleaned. It smelt of cigarette and I’m asthmatic.

    Absolutely nothing

    Stayed in August 2023

Showing 1 – 25

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