4257 Haines Road, Duluth, MN 55811, United States of America
#23 of 36 hotels in Duluth
Guests' ChoiceBased on 483 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
8.1
Staff
8.6
Value for money
7.5
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 19, 2024
Tayah
United States of AmericaNo 24/7 hour fire pit
Stayed in September 2024
Reviewed: September 3, 2024
Jane
New ZealandClean tidy
Stayed in September 2024
Reviewed: August 26, 2024
Lori
United States of AmericaDisappointed that rooms were not cleaned or bedding changed during our stay. Same towels the entire stay with three people in the room.
Breakfast was good, kids loved it
Stayed in August 2024
Reviewed: August 20, 2024
Gord
CanadaThe beds are not comfortable at all. Very hard and uncomfortable and left body pain. the hot tub was not as hot as it should be, but that is understandable due to the amount of kids that are in the area and its a family location
The facility was well kept and the staff were very friendly. Very kid friendly hotel. Breakfast was hit and miss, as some items on the menu were excellent and others were not.
Stayed in August 2024
Reviewed: August 13, 2024
Jill
United States of AmericaWe did request to be put in a room on a quieter floor. We noticed quite a lot of children running around and really valued getting some good sleep that night. Unfortunately, even though we were put on the far end of the hallway, we were woken up by small children in the morning. I understand the hotel can't control a family staying there, but it was disappointing to request a quieter area of the hotel and to encounter that level of noise.
Easy check-in, and the property was nice and clean. The hotel is a good 15 minutes away from downtown Duluth, but we knew that upon booking. Everything was very clean in our rooms and the beds were comfortable.
Stayed in August 2024
Reviewed: August 13, 2024
Andrew
United States of AmericaStill waiting for printed bill for expense report
Stayed in August 2024
Reviewed: August 1, 2024
Karla
United States of AmericaNo everything was ok maybe more attention to room needs
It feel safe
Stayed in July 2024
Reviewed: July 28, 2024
Wesley
United States of AmericaYou ran out of food and coffee. The time was not up yet
It was okay
Stayed in June 2024
Reviewed: July 6, 2024
Jackie
United States of AmericaThe rate could’ve been lower.
The staff was amazing!
Stayed in June 2024
Reviewed: June 14, 2024
Mark
United States of AmericaThe room is huge, clean and quiet. The staff is helpful and went out of their way to meet my needs.
Stayed in June 2024
Reviewed: June 11, 2024
Lydia
United States of Americaroom was spacious bed was comfortable
Stayed in June 2024
Reviewed: April 16, 2024
Ortman
United States of AmericaClose to the airport.
Stayed in March 2024
Reviewed: April 7, 2024
Deborah
United States of Americahaving to wait to be able to use the water slide thought it was open the whole time but wasn't able to use it util 7pm
breakfast was good choices were plenty
Stayed in April 2024
Reviewed: April 4, 2024
Carole
United States of AmericaHOT TUB was closed way too often… little pool as well….chemical testing?? Disappointing…
Breakfast was great… understaffed but she worked hard and got caught up eventual…… very busy early
Stayed in March 2024
Reviewed: March 3, 2024
Sherry
United States of AmericaThe hot tub was cold, the pool area needs a good cleaning. The slide on the outside looked blackish maybe mold and the post for the slide are missing bolt covers. Food and dirt on the floor
The staff. The breakfast buffet. And the fire pit.
Stayed in March 2024
Reviewed: February 22, 2024
Karen
United States of AmericaEverything 👌
Stayed in February 2024
Reviewed: January 5, 2024
Gisella078
ColombiaNothing
Clean and great room
Stayed in January 2024
Reviewed: December 28, 2023
Jennifer
United States of AmericaThe hot tub was broken, which was disappointing. Had I known this ahead of time, I probably would have canceled the reservation. The pool seemed overcrowded, but it was during school break. There was no one managing the slide. Kids were going 5 at a time, and kids were standing at the bottom of the slide, which seemed dangerous. I didn't notice this the last time we stayed here. My shower was lukewarm at best, then halfway through warmed up. I'm not sure if half the hotel was showing at the same time or what! My 8 yr old daughter noticed the bathroom vent was covered with a thick coat of dust/lint!
The room was large, comfortable, and fairly clean and quiet.
Stayed in December 2023
Reviewed: December 11, 2023
Samantha
United States of AmericaThe pools and pool room were a little chilly.
Breakfast was great. The rooms were nice and quiet, even with a full hotel!
Stayed in December 2023
Reviewed: December 1, 2023
Douglas
United States of AmericaThe pool area could have been a little cleaner
The gal at check-in was wonderful. Breakfast was very good and area was clean.
Stayed in November 2023
Reviewed: November 16, 2023
Matt
United States of AmericaRoom service did not deliver fresh towels
Breakfast was a hit for the kids. Had a pancake maker and a waffle maker that was a plus. Eggs weren't great but thats what you get at hotels. Overall just wanted my kids happy. Pool/with slide and kid pool.
Stayed in October 2023
Reviewed: October 22, 2023
Wendy
United States of AmericaThe carpets seemed really worn and dirty, the WiFi was super slow, I was there 3 nights and asked for room service the 2nd full day and did not receive
It was nice to have the pool with the water slide - a nice added touch
Stayed in October 2023
Reviewed: October 13, 2023
Lisa
United States of AmericaDuluth hotels are all pricey!
Nice room, quiet.
Stayed in October 2023
Reviewed: October 10, 2023
Rhonda
United States of AmericaWe did online checkout but they never emailed my receipt.
Kids loved the pool and slide but the water fountain was all rusted and nasty.
Stayed in October 2023
Hollum, Netherlands
Madrid, Spain
Erding, Germany
Voeren, Belgium
Pipa, Brazil
Sydney, Australia
Isparta, Turkey
Punta Del Diablo, Uruguay
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content