45620 Falke Plaza, Sterling, VA 20166, United States
#14 of 19 hotels in Sterling
Guests' ChoiceBased on 985 hotel reviews
7.5Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
7.6
Staff
7.9
Value for money
7.7
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 February 2024
Minenhle
South AfricaThe person working the reception wasn't welcoming and was disinterested in helping with information.
Stayed in February 2024
Reviewed: 6 February 2024
Slonsh
SwedenThe breakfast wasn't so nice, the eggs were cold, the choices were few to choose from and not all that we had to buy out own breakfast else where
I loved the beds very comfy. The room was beautiful too.
Stayed in January 2024
Reviewed: 5 February 2024
Ranjith
United StatesNothing to complain
Nice clean room
Stayed in January 2024
Reviewed: 29 January 2024
Ganesh
CanadaIt met our basic needs
Stayed in January 2024
Reviewed: 29 January 2024
Donna
United StatesThe staff ensured I got to and from the airport, which was amazing of them!
Stayed in December 2023
Reviewed: 28 January 2024
David
United StatesThere was a snow storm the day I checked out and the airport shuttle was running off schedule so I was not able to use it, though that was the entire point of staying there.
Very close to Dulles airport and not as expensive as the rest of the hotels in the area. I was able to check in at 1:30 am.
Stayed in January 2024
Reviewed: 19 January 2024
Mary
United StatesThe sidewalks were not cleaned off. There were several icy spots and the .parking lot was the same. There were several snow covered parking spots it was hard to get in and out of.
Location was excellent Staff was very friendly.
Stayed in January 2024
Reviewed: 18 January 2024
Samudra
United StatesBreakfast bagels were for fresh. Very less option in breakfast. No complementary water bottles in room.
Stayed in January 2024
Reviewed: 17 January 2024
Evena
UK Virgin IslandsBroken bath tub
Close to airport Place to eat Quiet
Stayed in December 2023
Reviewed: 16 January 2024
Cynthia
United StatesI had a little trouble with the TV but I could still watch.
It was very convenient to the airport. It was clean and comfortable. Breakfast was adequate.
Stayed in January 2024
Reviewed: 12 January 2024
Karim
United StatesThe TV was unplugged so it took a minute to figure out but otherwise than that I have no complaints.
The hotel staff are very friendly and accommodating, It's very easy to check in and check out. The hotel room was clean and everything worked. I enjoyed their breakfast as there was plenty to choose from and it was not too busy or crowded. The shuttle picked us up from the airport and the staff arranged and paid for someone to take us back to the airport the next day. My family stayed in this hotel on our departure trip and return trip. I also liked that it is close to a gas station and several restaurants within walking distance.
Stayed in January 2024
Reviewed: 6 January 2024
Kwaku
GhanaThe shower was not working very well.
Stayed in December 2023
Reviewed: 3 January 2024
Giridhar
IndiaNothing in particular
Location
Stayed in December 2023
Reviewed: 25 December 2023
Gene
United StatesCould not get shower nozzle to drop; had to do tub bath. Later cleaning lady showed that it could be done. 😕
Comfortable. Clean. Roomy.
Stayed in December 2023
Reviewed: 24 December 2023
Torrol
United StatesI was hungry, exhausted, and emotionally done from all the travel stress. I did not like having to wait outside in the cold for the hotel shuttle to arrive. When I called to send the shuttle, I was told the ETA would be 20 to 25 minutes. We stood out there for what seemed like 45 minutes. Not a good first impression. I was angry, but I blamed the traffic.
With the curtains drawn, the room was nice and dark for getting a good night's rest. Very comfy and cozy. I'm a little embarrassed that I couldn't figure out how the shower works right away. But I got it. The breakfast was great! I passed on the waffles, but enjoyed the Jimmy Dean breakfast sandwich, the boiled eggs, the yogurt and coffee. I was full and satisfied while I was waiting at the airport. The front desk people were friendly and helpful.
Stayed in December 2023
Reviewed: 18 December 2023
Walter
NetherlandsNot many restaurants in the neighbourhood
Airportpickup and breakfast ok
Stayed in November 2023
Reviewed: 16 December 2023
Castillo
United StatesIce machine broken, clothes dryer not working properly
We needed to extend our stay while occupying the room and it was done without any glitches apeven when the hotel was at full capacity
Stayed in November 2023
Reviewed: 16 December 2023
Lame
United StatesThe breakfast spread could be better. But for the price I think it is fair.
Very conveniently located close to Dulles International Airport. It is approximately 5 minutes away. The check out time is at noon which is quite generous! Most places have guests check out at 1 11:00
Stayed in December 2023
Reviewed: 14 December 2023
Elizabeth
United StatesDresser drawers would not stay shut, bathroom sink was clogged
Bed was big and comfortable, pillows were not comfortable
Stayed in December 2023
Reviewed: 11 December 2023
Sonja
SerbiaA bit small choice for breakfast
Friendly staff, clean room, cozy and cute lobby
Stayed in December 2023
Reviewed: 30 November 2023
Chad
United StatesNo complaints
Clean and friendly staff with a good breakfast
Stayed in November 2023
Reviewed: 22 November 2023
Donna
United StatesThere was no hot water to shower it was always Luke warm. The breakfast area was a pigsty they did not look to clean it up. The tables were dirty and the counter was always littered with crumbs and food people left. Coffee was not refilled and sometimes ice cold. The people that worked there were always sitting behind the wall and you had to call them out if you needed to ask a question.
The location
Stayed in November 2023
Reviewed: 18 November 2023
Joyce
United StatesRoom was noisy- next to “spring” room - end of hall. Also no charging stations in hotel for phones
Easy to park, good breakfast, comfortable
Stayed in November 2023
Reviewed: 16 November 2023
Raoul
United StatesBooked a double queen room and got a double full size bedroom staff said that this their size queen, so why don’t we just put single beds in and call that their king size beds right? And when I checked out he did not even acknowledge me he looked straight through me while I put the room key in a box on the desk.
Location and price
Stayed in November 2023
Reviewed: 15 November 2023
Mariacristina
United StatesStaff was not really friendly
Good location
Stayed in November 2023
Bonn, Germany
Ödsmål, Sweden
Fort Washington, USA
Paris, France
Colonia Carlos Pellegrini, Argentina
Rome, Italy
Kuwait, Kuwait
Casal de Ermio, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content