The shower was not working very well.

Stayed in December 2023

Nothing in particular

Location

Stayed in December 2023

Could not get shower nozzle to drop; had to do tub bath. Later cleaning lady showed that it could be done. 😕

Comfortable. Clean. Roomy.

Stayed in December 2023

I was hungry, exhausted, and emotionally done from all the travel stress. I did not like having to wait outside in the cold for the hotel shuttle to arrive. When I called to send the shuttle, I was told the ETA would be 20 to 25 minutes. We stood out there for what seemed like 45 minutes. Not a good first impression. I was angry, but I blamed the traffic.

With the curtains drawn, the room was nice and dark for getting a good night's rest. Very comfy and cozy. I'm a little embarrassed that I couldn't figure out how the shower works right away. But I got it. The breakfast was great! I passed on the waffles, but enjoyed the Jimmy Dean breakfast sandwich, the boiled eggs, the yogurt and coffee. I was full and satisfied while I was waiting at the airport. The front desk people were friendly and helpful.

Stayed in December 2023

Not many restaurants in the neighbourhood

Airportpickup and breakfast ok

Stayed in November 2023

Ice machine broken, clothes dryer not working properly

We needed to extend our stay while occupying the room and it was done without any glitches apeven when the hotel was at full capacity

Stayed in November 2023

The breakfast spread could be better. But for the price I think it is fair.

Very conveniently located close to Dulles International Airport. It is approximately 5 minutes away. The check out time is at noon which is quite generous! Most places have guests check out at 1 11:00

Stayed in December 2023

Dresser drawers would not stay shut, bathroom sink was clogged

Bed was big and comfortable, pillows were not comfortable

Stayed in December 2023

A bit small choice for breakfast

Friendly staff, clean room, cozy and cute lobby

Stayed in December 2023

No complaints

Clean and friendly staff with a good breakfast

Stayed in November 2023

There was no hot water to shower it was always Luke warm. The breakfast area was a pigsty they did not look to clean it up. The tables were dirty and the counter was always littered with crumbs and food people left. Coffee was not refilled and sometimes ice cold. The people that worked there were always sitting behind the wall and you had to call them out if you needed to ask a question.

The location

Stayed in November 2023

Room was noisy- next to “spring” room - end of hall. Also no charging stations in hotel for phones

Easy to park, good breakfast, comfortable

Stayed in November 2023

Booked a double queen room and got a double full size bedroom staff said that this their size queen, so why don’t we just put single beds in and call that their king size beds right? And when I checked out he did not even acknowledge me he looked straight through me while I put the room key in a box on the desk.

Location and price

Stayed in November 2023

Staff was not really friendly

Good location

Stayed in November 2023

more options

not much variety

Stayed in November 2023

Check in was smooth and room was large, comfy and clean. Location was okay in relation to distance to airport but not much else around in terms of amenities.

Stayed in November 2023

Nothing much.

The shuttle services was excellent. So were the staff

Stayed in October 2023

More fresh fruit selection

Complinentary continental was ok

Stayed in November 2023

The staff was not friendly and welcoming at all. I get a message the day before arrival to go to door 6, 2H area. I called for the shuttle and the front desk attendant tells me to go to 2B, completely opposite end. I was with my elderly mom so we had to walk an extra 4-5 minutes when we could’ve just exit straight to 2B. He explained that the reason for the mistake was airport renovations weeks ago. I got the email the day before arrival. He didn’t admit that the booking email with instructions to the shuttle was incorrect.

Great location convenient to IAD, shuttle driver Maria was very friendly and professional

Stayed in October 2023

The check in time I hate it really the customer have to wait until in the afternoon its nt good i dnt like it since most pax came in the morning u have to adjust the time up to 11 or mid day zats my suggestion Another thing its very nice if u put tea maker in the room

It was very The clean the bed and the bathroom nice

Stayed in October 2023

The staff was very unfriendly and not helpful when questions was asked

Clean and close to the airport

Stayed in October 2023

Cleaning is twice a week. Coffee was not good at all. No ice, you have to ask for it, ice machine was down for two weeks

Price

Stayed in September 2023

Shuttle doesn’t run late, had to take cab. Desk chair badly worn . Tv remote didn’t work

Stayed in October 2023

Clean, good staff

Stayed in October 2023

1, The check in time is disgusting it shouldn't be that much late the customer have to wait too long it should be starting from 11 am or @ least mid day since most of the customers are pax and they check in and check out early you have to consider that and i have stayed in another hotel it wasnt like that u have to work on zis one 2, the tea maker is nt working you better replace it with the new one

Its so clean and comfortable and some of the stuff was very helpful i dnt really remember his name his white in color radji or like that if amnt mistaken his such helpful

Stayed in October 2023