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  5. Reviews of Comfort Inn & Suites

Reviews of Comfort Inn & Suites 3 stars

1100 Banksville Road, Pittsburgh, PA 15216, United States

Review score

Based on 1216 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.0

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 22 June 2024

    8.0
    Very nice place.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet seat was loose and floppy. Uncomfortable. Toilet paper located behind left elbow.

    Good

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Clean comfortable beds

    Stayed in April 2024

  • Reviewed: 18 June 2024

    7.0
    Convenient location.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The shower only had 2 settings either hot or cold. The breakfast was not the greatest. Had a lot better at other hotels.

    Very convenient location for the Pittsburgh Pirates game.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    I would go back there as the price was okay and there was parking.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tv reception kept fading out. Also the phone in the room kept flashing red. I called down but to no avail.

    Left without eating breakfast

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    Adequate for a brief stay
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    To serve dispenser coffee (or whatever that was) was very disappointing at breakfast. Occupants 1 floor above me were noisy into the night, very disappointing. I filled up my water bottle from the dispenser as suggested by the host, and the water was hideous tasting. Heavy chlorine or something. Threw it out. The coffee pods are awful as an offering, as well as the powdered milk. The floor in this handicapped accessible bathroom was slippery with whatever the floor was cleaned with...it left an oily residue that was slippery with my sneakers on. Quite dangerous!

    Room was clean and comfortable. I liked the spaciousness of it. I especially appreciated the handicapped access because my hip is poor and the handles in the bathroom helped.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    My stay was fine for a budget friendly hotel, pillows also were not the fluffiest, but the bed was comfortable.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The front desk was not much of a greeter as you typically see at most hotel chains. Which was okay, get your keys to your room and get on about your day, evening. The elevator seems to need to be fixed, but it got me up and down safely.

    The price was good. The bed was comfortable for a one nights stay from a long drive. The hotel was quiet.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Limited range of breakfast, location (alongside busy road)

    Room cleaned to a high standard, professional staff at complomentary breakfast buffet

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    It's a nice hotel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little bit of a challenge to find the hotel. Not sure if it's the GPS or ??? Found hair on the bed - long & I have short hair

    Easy check in Good breakfast A good place to stay

    Stayed in June 2024

  • Reviewed: 1 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    For breakfast they only served pork (sausages), I would like to see more participation from other religions. the pillows were not comfortable. the pool was dirty

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    Adequate if not exceptional
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Room Key card access to the pool and fitness center did not work. Had to go to the front desk to enter. This was not fixed during two weekend days at the hotel. Telephone in room did not work.

    Large clean comfortable room. Access to hotel directly from the parking lot. Staff always available at the front desk.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Comfortable and satisfied.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Shower/tub needed maintenance, pool area rules needed better enforced and maintained.

    Breakfast was good, and the room was comfortable.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Very comfortable and good location
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The alarm in the next room went off I had to call down. Then the phone wasn’t working. Property needed a better signage to get into the parking lot (from across the street)

    Location was not in the city but minutes from the bridges. Nice and quiet, no payment for parking excellent betting comfortable shower, hot water find breakfast.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Excellent staff, clean room, good breakfast. Would come here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Just the location. I am from out of town, and it was a little confusing to find the hotel. Other than that, it was a great location and wonderful staff.

    The staff was so kind and helpful. Breakfast was good. And the room was very clean and nice. Very much appreciated. The location was a little difficult (Im from out of town) but other than that - great stay!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Nice place to stay
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The TV has digital and some of the channels were not available to watch.

    It was clean, comfortable, and in a convenient location

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    please see above
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    my only 2 concerns. 1. although the room was spotless the bathroom sink had a large crack in it. I didn't want to fill it with water as I thought it would leak out on to the floor. 2. the heavy curtains were fixed and did not close with only light curtains on the windows. being on the first floor the room was very bright at night. I prefer a dark room for sleeping

    Breakfast was good, room was spotless. Tub looked brand new

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Very comfortable, and everything just worked
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Seemed like the refrigerator didn’t get very cold, and I didn’t know how to adjust it

    Good food, kept refreshed, comfortable dining area. Quiet air conditioner, and heating.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I wish the breakfast was available a little later. I got there at 9:10 on a weekday and didn’t realize it would be closed

    Very nice room and comfy bed

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Great stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Comfortable easy place to stay
    • Leisure trip
    • Solo traveller
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The location was isolated from restaurants and stores

    It was comfortable and clean.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    couldn’t get into gym

    breakfast

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Comfortable room and nice breakfast.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Comfortable room and good breakfast.

    Stayed in February 2024

  • Reviewed: 24 April 2024

    9.0
    Good value for nice hotel close to downtown
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Requested a disability suite but was told they only had 1 and it was taken. This made it difficult to maneuver in the bathroom. Also needs a second elevator

    Guestroom (suite) was good for 4 adults, large and comfortable. Breakfast was good. Close to downtown

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking lot is tight for larger vehicles, part of the reason we stayed outside of the city.

    Clean, close to the city

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Our stay was enjoyable. We love Pittsburgh!
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The location wasn’t the best.

    Free breakfast and easy to come and go

    Stayed in April 2024

Showing 1 – 25

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