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  5. Reviews of Comfort Inn Downtown DC/Convention Center

Reviews of Comfort Inn Downtown DC/Convention Center 2 stars

1201 13th Street NW, Northwest, Washington, DC 20005, United States

#135 of 156 hotels in Washington

Guests' Choice

Review score

Based on 671 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    7.2

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    i could not receive my refund of tax exemption

    Stayed in May 2024

  • Reviewed: 8 June 2024

    8.0
    I dropped my daughter off to college Howard three years early and stayed here staff was horrible. I have returned every
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I had better room previous stay

    Close to every thing. Great staff

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast needs to improve. The breakfast was not appropriate since there were few options… no bacon… the eggs were cold… there was hardly any fruit.

    The location of the hotel is perfect… you can walk to the places. …example to Smithonian Museum… White House. The staff is very friendly.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Comfortable and convenient.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I will say that the room seemed a bit larger in the photos compared to what we had.

    This hotel is the epitome of convenience. Perfect location in the city in that you close to the national mall as well as other neighborhoods DC has to offer. Very good breakfast being served every morning which always hits the spot. Front desk staff were as lovely as ever and are willing to offer recommendations in spots to eat in the city. And a comfy room with the most comfortable bed with clean sheets. All for a decent price! Will definitely book here again when the time comes to visit DC again.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Nice convenient stay in DC
    • Leisure trip
    • Solo traveller
    • Queen Room - Non Smoking
    • Stayed 2 nights

    I remained stuck in the elevator and didn't get any help or assistance until the elevator went back to some floor and opened the doors. That was scary and the cleaning lady told me that that elevator should have been marked as out of order but it wasn't!

    The room I had was nice and cosy. Staff was nice and helpful. I particularly liked the breakfast, the luggage storage and the possibility to do the laundry.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    7.0
    Had a good time overall
    • Leisure trip
    • Family with young children
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff

    All was ok with my stay , the staff were fantastic really they are the best thing about this hotel . The hotel it’s self could do with upgrades, pillow were horrible and lumpy but other than that I enjoyed it x give your staff a pay rise they deserve it ❤️🇺🇸

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Amenities

    The receptionist

    Stayed in May 2024

  • Reviewed: 16 April 2024

    7.0
    Pleasant stay in a good position
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The price-quality relation. Too expensive for only 2 nights, and the forniture is old.

    Location, comfortable beds, good breakfast.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    This hotel is a comfortable place to stay, and the location is excellent.
    • Business trip
    • Solo traveller
    • Queen Room - Non Smoking
    • Stayed 2 nights

    It would be nice to have different options for breakfast, particularly when you are staying for many days.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    6.0
    The staff were so friendly at check in. Elevators were extremely small and the rooms were not much bigger for four peopl
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very old and outdated. Room was dirty and the sheets were colored a soft yellow hue when they were supposed to be white.

    Location

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    I enjoy the stay and rest well.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    I like the room and location. It's clean and cozy.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking off site

    The location was great

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Overall good value

    Staff was exceptionally nice. The front desk, young girl was very attentive and helpful. They gave us extra bathroom essentials. Thank you for that.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room did appear to be a little smaller than on the photos.

    The location was great. The front desk personnel were professional and personable.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    6.0
    Functional
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room was not as clean as it could be when I first arrived. Carpet and curtains were stained and quite old. You have to ask for your bed to be made each day, which I did twice, but it wasn’t done either time despite my asking.

    Good location, quiet, friendly staff, decent breakfast selection, comfortable bed, good shower. My room was available for me to check in around 11am, earlier than I expected.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    We really enjoyed our stay. The location was good. The hotel was good value for money
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights

    The decoration and furniture could do with updating and refreshing.

    Friendly, helpful staff. Good breakfast with a selection of items. Cookies free in the lobby

    Stayed in March 2024

  • Reviewed: 25 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Narrow elevator

    Good value on a very busy weekend (conventions, Governor's meeting with Biden) Clean Good free breakfast Close to downtown attractions

    Stayed in February 2024

  • Reviewed: 20 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room - Non Smoking
    • Stayed 3 nights

    Very loud street noise. Room was small.

    Morning breakfast, friendly staff

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was a little bit small, but is not a huge problem...

    The breakfast was divine, lovely location so we went walking to the main historical places and it was easy to get public transport. Also the staffs were very friendly

    Stayed in January 2024

  • Reviewed: 13 February 2024

    8.0
    It made our weekend getaway possible and enjoyable.
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was terrible.

    Location and quiet room

    Stayed in February 2024

  • Reviewed: 10 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The location

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Very good, would stay again when visiting Washington DC!
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    The room smelled slightly like cigarette, which did not disturb us but could be important to other visitors. We would appreciate the use of permanent breakfast tableware instead of disposable ones.

    The staff at reception was very friendly and helpful. The hotel location is great to access most of the touristic spots by feet. The breakfast was simple and good. The room was quiet although located above a busy street.

    Stayed in January 2024

  • Reviewed: 19 November 2023

    6.0
    Nothing really bad, nothing really good to say all in all
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was dirty, the tapestry was peeling off the walls. Almost 200 dollars for one night’s stay, yet the standard of the room was not matching with that price. I messaged the hotel 2 days prior on Booking to tell them my partner would arrive before me and to let him check in (the room was in my name). They didn’t reply and they didn’t let my partner check in.

    Great location, luggage storage available, coffee and iced water in the lobby, breakfast included.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 7 nights

    Bedroom windows allowed too much noise so it was difficult to sleep.

    Stayed in November 2023

Showing 1 – 25

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