The unit I had stayed in was not very clean. It had a smell of dog and had found dog hair as well as dog food in the corner of the room. The carpet itself didn’t look very clean nor did the bathroom. As a housekeeper out of state I was fairly disappointed. I never received any service.

The front desk staff are very kind

Stayed in November 2024

The heat in the room didn't work. Nothing worked. No heat and only the fan worked. It was late when we checked so we didn't call desk. We were tired. \ TV didn't offer much of a selection. Coffee/tea machine didn't offer many k-cups.

T he bed was comfortable and general room appearance good and enough towels , desk set up good. Breakfast adequate. Waffle machine didn't cook the waffles adequately.

Stayed in October 2024

A little run down and breakfast was minimal.

Location

Stayed in September 2024

Shower stall tile could use a deep cleaning. Air conditioner didn’t cool the room, breakfast offering would have benefited from a few more items (whole grain bread, hard boiled eggs). It is nearly imposture left out of the single exit from the parking lot.

Pet friendly, no frills, comfortable beds.

Stayed in July 2024

Shower was bad. Door was on backwards and water all over the floor. Breakfast poor. No pool as advertised. Manager was grumpy and changed our room twice. We went to room and then they told us they were blocked out so we had to move.

Bed was comfortable

Stayed in July 2024

Our booking was missing from their system. After travelling over 10 hours we were asked to contact booking.com even though we had presented the hotel staff with the printed copy of the voucher and the email confirmation.

Location

Stayed in June 2024

Poor breakfast. Food was gone by 9:30. Was cold Shower didn't have a door leaked all over the floor. No towel holders in the bathroom. Messed up our check in .wanted a receipt at check out but was messed u. Morning person was able to straighten it out

Location Staff was cordial

Stayed in June 2024

Shuttle service was not available.

I booked this place to have a shuttle to the airport but when we arrived they told us their van driver was out on vacation and shuttle was not available. I would have gone elsewhere had I known this. However the location was fair and close to places to eat that were walking distance.

Stayed in June 2024

Pool and hot tub closed, multiple speckle patches on 2 walls, speckle pieces on the floor , part of the curtain off the rod, - maybe cosmetic renovations not completed

Staff, breakfast, bed comfortable

Stayed in August 2023

Bathroom could do with some small touchups that would make a big difference (eg. rough baseboards). Pool and gym were closed for some reason. If your rate include breakfast, the buffet should be fully stocked until the end of the specified time period.

Room was fine.

Stayed in August 2023

No pool, our sink was chip really badly, hotel was really run down. Room was not inviting. TV was very hard to work. No instructions on how to work it.

The bed was comfortable. Had a fridge, and tv.

Stayed in July 2023

Pool was closed, and we were not informed until day prior to arrival

Stayed in July 2023

No room service. Room not touched. No fresh towels. Bed not touched.

Breakfast good. Always had to ask for coffee to be made.

Stayed in June 2023

elevator floor filthy. bed wasn’t great. just an overnight stay before a flight the next day, so it was ok

close to food options and shopping

Stayed in April 2023

The sink in the bathroom did not dispense hot water. After flushing the toilet it would not stop running unless you removed the toilet tank top and fiddled with the inside

Location was good, room was clean, check in was easy. Lots of parking despite the many tractor trailers. It was a room a bed a bathroom and a tv. Shower was newly updated and worked

Stayed in March 2023

this site on booking states 24 hour shuttle to the airport, when I inquired on it at the time of checking in, was told they haven’t done that since Covid, I had to call 4 taxi companies to get a ride at 4:30am to catch my flight. the desk clerks response was, you can go to the Holiday inn, it’s right across from the airport so you can walk. I didn’t want to pay 200$ for the night given I would be in the room less than 12 hours. I believe the Comfort Inn is responsible for making sure the booking site has up to date information, all he said was your right that’s what it says. No offer to even discount the room after having to call so many taxi companies to find one avail to take me. Uber has an agreement, they won’t go to the airport. it was a hassle and last minute stress that was not needed.

I booked the room for the location being close to the airport

Stayed in November 2022

The room was listed as “accessible” which clearly means a wheelchair can access the suite through all doors. The bathroom door was too narrow. There were no bars to hold to get into the shower and the reception worker brought an extra long bench which filled the shower stall and could not be used. When I asked him about the accessible listing he said it was considered accessible because it was on the ground floor. This needs to be sorted out before I book at this hotel again.

There was no mention of the breakfast hours on check-in which resulted in our inability to take advantage of this service. We were 10 min too late.

Stayed in October 2022

Daytime staff and management are standoffish and rude. Asked for additional towels due to the shower leaking water to the floor and I was told to come down and get them myself. The rooms are slap together messes (tv wasn't hooked up, shower curtan was thown up with an unsecured rod that fell and hit me, new plastics left on everything). The smells from renovations made us legitimately ill to the stomach. Our shower leaked water all over the floor and we found blood on the newly installed mirror in the bathroom.

The hotel is under renovation so some of the upgrades in the rooms have the potential to be very nice... once done.

Stayed in September 2022

The hotel is being remodeled and our room was not finished.

Breakfast was good with a lot of choices including pancakes.

Stayed in September 2022

Sweet cereals, weak coffee, poor maintenance and cleaning

Location fine. I liked having a fridge in room.

Stayed in August 2022

The pool was closed (online it didn’t show that) the hallways and elevator were very dirty, bathroom wasn’t cleaned well curtains were broke.

Staff was friendly. Breakfast was very good. Bed was comfortable and the lemon water in lobby was a great bonus!

Stayed in July 2022

Reno’s being done and prices still high ?

location

Stayed in July 2022

Room still had items from the previous occupant and there was still dirty towels in the bathroom. Room looked to be in the middle of renovation, which was fine, but room did not have a refrigerator or garbage can.

Bed was comfortable. Front Desk was pleasant and accommodating.

Stayed in June 2022

The furniture in the lobby was noticeably soiled. After schlepping our luggage up to our room we found our key cards didn't work and we had to schlep back down to the lobby to get them activated. There was a half-made fold-up bed in the hallway right outside our door that no one bothered to collect during our stay. There was a used coffee pod in the coffee maker left by a former occupant that housekeeping had not disposed of. There were clothes left in the dresser by prior occupants. We were told there was ice on our floor, but after a bit of a goose chase, we found it on the floor below.

The bed was comfortable and clean enough to get some decent sleep. The property was far enough off the highway to avoid road noise. The front desk employee was helpful and friendly.

Stayed in June 2022