1556 Phoenix Boulevard, Atlanta, GA 30349, United States
#186 of 260 hotels in Atlanta
Guests' ChoiceBased on 2490 hotel reviews
7.3Cleanliness
7.9
Comfort
7.8
Location
7.9
Facilities
7.5
Staff
8.0
Value for money
7.4
Free WiFi
8.6
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End of dialog contentReviewed: 20 November 2023
Hefner
United Statescoffee was not available
in room spa was good
Stayed in November 2023
Reviewed: 15 November 2023
Michelle
United StatesThere was no fridge.
The bed was nice and comfortable.
Stayed in November 2023
Reviewed: 7 November 2023
Doug
United KingdomThe breakfast promised "fruit and yoghurt", neither of which were there. Instead it was all carbs: toast, waffles, cereal etc. The room and hallway decor is all a little tired.
It was fine for a night, especially when arriving late from overseas.
Stayed in November 2023
Reviewed: 6 November 2023
Stevens
United StatesClose to the airport
Stayed in November 2023
Reviewed: 5 November 2023
Gwendolyn
United StatesN/A
Very Clean and the staff was also helpful and kind
Stayed in November 2023
Reviewed: 1 November 2023
Victoriea
United StatesIt was outdated with a large crack in the window
Brittany was welcoming and very kind
Stayed in October 2023
Reviewed: 31 October 2023
Norja
United StatesPool was closed and $100.00 incidental hold fee.
The jacuzzi
Stayed in October 2023
Reviewed: 31 October 2023
Foster
United StatesThere was an aggravating dog next door that it's owner kept leaving an occupied and it had separation anxiety and was barking out of control all through my first night and woke me up out of my sleep the first morning of my stay the hotel stated that they were going to do some conversation but I don't know if it was done I don't think it's it was done I hate when people say they're going to do things and don't follow through on it!
Was in there far away from my events the value and quality of the hotel was okay staff was friendly and helpful
Stayed in October 2023
Reviewed: 25 October 2023
Fay
United KingdomThe lift is a bit scary!!
Last minute change had us staying in the airport. Nice little hotel, clean and comfy.
Stayed in September 2023
Reviewed: 25 October 2023
Malena
United StatesWas near airport, plus had free parking for while we were gone. Room was nice, we were in it for just a few hours, but was clean and satisfactory.
Stayed in September 2023
Reviewed: 24 October 2023
Cindy
United StatesLocation. Night shift front desk attitude. Ability to control a/c and water sink temp.
Morning shift desk clerk was so professional, helpful and considerate.
Stayed in October 2023
Reviewed: 23 October 2023
Taylor
United StatesBkft was great...had to locate staff for hot water for tea and oatmeal
Stayed in October 2023
Reviewed: 21 October 2023
Gardener
United KingdomThe fact there was an issue with the hotel getting there money from Booking.com, to the point unless we paid again they wouldn't have let us stay. Thankfully it got sorted without having to pay again, but took an hour on the phone. Staff weren't overly sympathetic. Breakfast wasn't very good.
Free shuttle to airport. Nice spacious room Proximity to airport
Stayed in October 2023
Reviewed: 20 October 2023
Elizabeth
United StatesDid not like that I had to put down an additional $100 for the room when I got there. Should be advertised because it came as an unwelcomed surprise.
The room itself was not bad, the bed was comfortable, the room was clean, and the tv entertainment was good.
Stayed in October 2023
Reviewed: 17 October 2023
Nicholus
United StatesLocation
Stayed in October 2023
Reviewed: 16 October 2023
David
United StatesShuttle bus service. Mornings were good but afternoons were slow and hit and miss at the best.
Clean, great location and friendly staff.
Stayed in October 2023
Reviewed: 14 October 2023
Stephanie
United StatesComplementary bus from airport to hotel was terrible. Waited almost 2 hours and finally found an alternative way to the hotel.
Stayed in September 2023
Reviewed: 14 October 2023
Narbutis-tidridge
United StatesThe check in process was a wait and the breakfast tasted bad.
I liked that the staff was very friendly and the room was clean.
Stayed in October 2023
Reviewed: 13 October 2023
Isabelle
United StatesThe property was clean
Stayed in August 2023
Reviewed: 12 October 2023
Charmaine
United StatesThe bathroom smells like pee. Also the coach smell like urine
Near to the airport. Shuttle was being provided to the airport. Thanks for that.
Stayed in October 2023
Reviewed: 10 October 2023
Shane
United StatesIt needs to be update and rooms remodeled. Kind of smells like an old folks room and mustie.
The lady at the front desk was very nice and very helpful, and very accomadating. It was very spacious. And good size.
Stayed in October 2023
Reviewed: 8 October 2023
Latoya
United StatesThe beds are not comfortable and small and not a queen bed
Great location
Stayed in September 2023
Reviewed: 6 October 2023
Haniyah
United StatesIt takes too long to check in, even with one person ahead of you. There's usually one person at the front desk at night, who is answering the phone, tending to customers at the front and doing other things. Plus the computer system is too slow for check in. There needs to be a quicker way to check guests in. I have been to this hotel three times and each time, there is a 20 minute wait just to get checked in. It's tiring. Please update the check in process. It's inexcusable with so much technology out here.
The rooms were nice, the bed comfortable. Homey atmosphere. Coffee in the lobby, good continental breakfast with boiled eggs and waffle maker. Not all front desk workers are friendly and in the morning, no one is consistently at the front desk. But overall staff is nice.
Stayed in October 2023
Reviewed: 5 October 2023
Steven
GuatemalaThe xarpetsciuld do with a good cleaning, vacuumed fine bot spots
Room was clean, sheets fresh, coffee maker in the room
Stayed in October 2023
Reviewed: 30 September 2023
Lashona
United StatesMy key card got deactivated and had to go downstairs to get it reactivated
Easy to find
Stayed in August 2023
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