424 Clay Street, Financial District, San Francisco, CA 94111, United States
#109 of 223 hotels in San Francisco
Guests' ChoiceBased on 2886 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
9.0
Facilities
8.0
Staff
8.6
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 13 November 2024
Isabela
BrazilI specifically used the filter for hotels with parking when booking, knowing how expensive parking can be in San Francisco. However, upon arrival, I was informed that the hotel does not have its own parking lot. Instead, they recommended a public parking facility, and I ended up paying $100 for two nights. Be aware of this and factor it into your overall assessment of the hotel
I loved the location. It s very central and I felt safe walking around even at night.
Stayed in November 2024
Reviewed: 12 November 2024
Lucy
CanadaThe kitchen area showed bigger in the photos but it was tiny, and there was not a little table for us to eat, we used the coffee table, which was fine
Great location just minutes from the Ferry Building, clean rooms and plenty of free coffee and tea. Staff very kind, we would definitely go back.
Stayed in November 2024
Reviewed: 11 November 2024
Meg
AustraliaThe housekeeping comes around too early
Was in an amazing location, very clean and lovely staff
Stayed in November 2024
Reviewed: 11 November 2024
Buxox
Dominican Republicthe cost of the parking area
Excelent location ,the staff is very helpful ,clean every day ,was great.
Stayed in November 2024
Reviewed: 10 November 2024
Dean
United KingdomLocation good Reception staff friendly and supportive Free tea and coffee in reception lounge Rooms very comfortable
Stayed in October 2024
Reviewed: 10 November 2024
Yoon
South KoreaI got a room type change from a twin bed room to a suite with a single bed but with a sofa bed, and the sofa bed quality was really good, I was satisfied.
Stayed in October 2024
Reviewed: 9 November 2024
Lara
United KingdomFurniture looking a bit tired, bathroom fittings could do with replacing.
Central and close to transports. Basic, clean, no frills. The bar with restaurant next door is very convenient for dining, and the food was good. Hotel is a little expensive for what you get.
Stayed in September 2024
Reviewed: 8 November 2024
Jacquie
AustraliaCarpets were quite worn.
Close proximity to train and transport and easy walking distance to fisherman’s wharf. Free wine at happy hour. Friendly staff
Stayed in October 2024
Reviewed: 8 November 2024
Geoffrey
United KingdomAll ok
Location....
Stayed in November 2024
Reviewed: 8 November 2024
Liam
New ZealandOnly issue would be maybe the elevators were a little outdated on the information space from the outside. But no major inconvenience
Easy access, friendly staff and fantastic facilities!
Stayed in October 2024
Reviewed: 8 November 2024
Roger
United StatesGreat location and very nice rooms
Stayed in September 2024
Reviewed: 8 November 2024
Emanuel
Austrianoise and the stuff from the lobby ( boys not the blk one the hispanic one are very unfriendly and bored )
location and good bed
Stayed in November 2024
Reviewed: 7 November 2024
Nikita
DenmarkReally bad smell in our room; and the hotel is a bit tired. We stayed in room 211, a suite. The entrance smelled constantly of raw meat (yes, raw meat) - likely because of the fish & farm restaurant downstairs. Very tired hotel in desperate need of refurbishment. Frayed carpets and very dark. I'd hoped there'd be some dishes and cutlery as there is a microwave and fridge in the kitchenette.
Loved the location in the centre of the business district. Really clean, safe and very easy to get around. Stayed in room 211 - a suite - so perfect to do work at the desk. Internet was fast enough to have some video calls. Even though the hotel is on a main street and there was a street party, windows must've been double-glazed as it wasn't an issue at all. Staff were wonderful, friendly and helpful.
Stayed in September 2024
Reviewed: 5 November 2024
Milos
United KingdomThe wi-fi connection in my room wasn't particularly great, but surprisingly I had no issue in the lobby while working there.
The location of the hotel is excellent - it's very central, the staff is friendly and the facilities (i.e. the business lobby) are wonderful.
Stayed in November 2024
Reviewed: 4 November 2024
Michael
United StatesLack of humid air extractor in the bathroom.
Better location for avoiding hobos. Lounge was nice. Filter water on the floor is great. Room enough to place your luggage. Proper shower, not one of those weird tiny baths.
Stayed in November 2024
Reviewed: 3 November 2024
Shanek
United StatesClean and staff was wonderful!
Everything was wonderful expect a bad fishy smell upon entering the room.
Stayed in November 2024
Reviewed: 2 November 2024
Shanjida
United KingdomNothing
We stayed for 1 night but they upgraded our room for free which was great. We had a very large room with a sofa, kitchenette etc. Whilst some of the style might be old fashioned, the interior was very clean and modern. Would stay here again. They also had a lobby where you can get some refreshments etc. Parking is very close to the hotel and there were plenty of spaces available. The location is also in walking distance of many attractions. Staff were very helpful and friendly.
Stayed in October 2024
Reviewed: 2 November 2024
Nikolay
United StatesRooms are pretty uncomfortably small and too much noise on the street
Location
Stayed in October 2024
Reviewed: 30 October 2024
Peter
United KingdomWould be ideal if single beds were bigger and it had a sauna and steam
Location and value for money plus it had a gym
Stayed in October 2024
Reviewed: 29 October 2024
Emanuel
Austriano breakfast
Location and bed
Stayed in October 2024
Reviewed: 27 October 2024
Jesus
United StatesHigh hold charge 100 dollars
Stayed in October 2024
Reviewed: 27 October 2024
Jesus
United StatesSuper high hold charger 100 dollars
Stayed in October 2024
Reviewed: 25 October 2024
Sara
United StatesBathroom was cramped. We were on a lower floor and could hear a lot of noise (cars, sirens, people) during the night. Our toilet also ran very loudly randomly during the night.
Good location - under a 10 minute walk to buses and the ferry building. Safe- good security measures in place such as having to scan card for elevator. Self-service check in was convenient. Water refill station on every floor was wonderful. Baggage storage after checkout was helpful.
Stayed in October 2024
Reviewed: 24 October 2024
Dhalia
United StatesSmall shower and no fan/vent in bathroom
Privacy, water, kitchenette, location, complimentary wine.
Stayed in October 2024
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