424 Clay Street, Financial District, San Francisco, CA 94111, United States
#111 of 223 hotels in San Francisco
Guests' ChoiceBased on 2867 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
9.0
Facilities
8.0
Staff
8.6
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 24 September 2024
David
NetherlandsBad wifi. Amazingly slow.
Good bed. Good cooling. Relatively quiet
Stayed in September 2024
Reviewed: 22 September 2024
Jeff
United StatesNoises people woke me up, wish it was quieter
location
Stayed in September 2024
Reviewed: 22 September 2024
Jon
AustraliaHad breakfast next door that is associated to hotel not the most of friendly service in there though And the fact we still haven’t recieved our bonds back 5weeks after stay
Great location 5 minutes from piers and ferry terminals lovely walk to Bay Area staff friendly within hotel
Stayed in August 2024
Reviewed: 20 September 2024
Claire
United KingdomGreat location for public transport and easy to get to from the airport.
Stayed in September 2024
Reviewed: 18 September 2024
Jessica
United StatesLocation, self-serve kiosk, free coffee
Stayed in September 2024
Reviewed: 18 September 2024
Mats
Germanythe normal rooms a quite small
our bed was damaged, we got a bigger room
Stayed in September 2024
Reviewed: 17 September 2024
Anita
United KingdomShower curtain was thin and clings to you while showering. A shower door would be a more modern option. The toilet mechanism broke while we were there but they fixed it while we were out which was good.
Comfy bed, good location. Short walk to Fisherman’s Wharf. Convenient parking in a multi-storey just round the corner and plenty of amenities.
Stayed in September 2024
Reviewed: 16 September 2024
Jean
United Statesi don't think there were hair dryers in the room, that is unexpected.
basic room , interior rooms are quiet and price is right but no view lobby staff are efficient and helpful - glad that they at least answer their phone, there was a street fair going on outside the door and had i not had their instructions on how to access the street in front of the hotel i would have been in a PANIC., they thoughtfully made a map in BIG letters showing where the street closures were and how to get to the parking.
Stayed in September 2024
Reviewed: 16 September 2024
Miura
GermanyNothing special
Good location
Stayed in September 2024
Reviewed: 15 September 2024
Amir
IsraelThe elevators are really bad. Takes ages to catch one
Beds are super comfortable
Stayed in September 2024
Reviewed: 15 September 2024
Caitlin
AustraliaTimes for dining were unclear. Advert in the elevator and actual times dont match up at all.
Free water refill station although it fills so slowly.
Stayed in September 2024
Reviewed: 14 September 2024
Coreen
United StatesGreat location, comfy bed, complimentary wine at happy hour, good value.
Stayed in September 2024
Reviewed: 13 September 2024
Leeor
United Statesonly 1 elevator to floors 10 and 11. WiFi in room 1007 is slower than aol in 1995 :(
great area. free coffee. free laundry. :)
Stayed in September 2024
Reviewed: 11 September 2024
Caroline
BelgiumAlles eigenlijk prima. Koffie en thee konden beter bojgeculd worden
very good location, safe environment, free coffee and tea.
Stayed in September 2024
Reviewed: 11 September 2024
Lynette
New ZealandA little smaller than what I imagined but perfect for solo traveller
Close proximity to CBD and easy walk to the train station, fisherman’s wharf area
Stayed in August 2024
Reviewed: 10 September 2024
Jonathan
IrelandThe layout of the building means narrow hallways and having to wander around three sides of the building to get to some of the rooms. The wheelchair accessible room didn't have an accessible shower, no place to sit and no way to roll into the shower. Finally, something I can't hold against the hotel, is the fact that the financial district closes for the weekend. There were more than a few restaurants that were simply closed for the weekend. Even the local Starbucks.
A well located hotel, just around the corner from every type of transport you could want. The room was incredibly clean and a comfortable place to be. The staff was amazing and Liz was kind enough to waive the early check in fee when we arrived before the normal check in time.
Stayed in September 2024
Reviewed: 9 September 2024
Sidhartha
IndiaThe size of the room was bit of an issue, but it's SFO!!
We could check-in promptly, and stayed for 3 nights. The hotel is located in the Financial district, with the Big-Bus stop being just opposite, which is really helpful for tourists to visit the city at their leisure. Although it does not have a restaurant on-site, Fish & Farm is located in the adjacent building, with a Subway just round the corner. Room was clean, linen crisp and provision for filling water bottles at filling stations (located on each floor) cost was definitely great. Check-out was fast and super efficient.
Stayed in September 2024
Reviewed: 8 September 2024
Suzanne
AustraliaA rooms were a little small.
Wonderful staff & wonderful service & wonderful amenities. Helpful, comfortable & accommodating. I highly recommend this hotel.
Stayed in September 2024
Reviewed: 7 September 2024
Amy
United KingdomN.A
Great hotel, great location, clean and friendly staff. great roof terrace for views out to the piers. in a quiet area
Stayed in September 2024
Reviewed: 6 September 2024
Daniela
United StatesNo parking on site. There is a garage nearby but it is only overnight parking on weekends.
Great hotel. Felt safe walking outside around this location. The room was comfortable and had everything we needed.
Stayed in September 2024
Reviewed: 5 September 2024
Brogan
United KingdomCould be doing with a fridge in the room, just personal preference. Alternatively there was cold water offered on most floors, as well as in the living room off the lobby.
Great location, the building was clean and the staff were lovely. You could interact as much or as little as you'd like with the option to arrange house keeping etc via text message as well as by lifting the phone. It was a great base for our stay exploring the city, and I would definitely recommend it to friends. The water pressure in the shower was perfect.
Stayed in September 2024
Reviewed: 5 September 2024
Sara
GermanyIn general, I hate carpet on the floor, it is not igenical.
The Room with the kitchenette is very spacious. It was clean and with a beautiful view. Ask for an external room looking at the street. We got an internal one and the view was a wall, no possibility to open the window and the carpet was stinking, we asked to change the room.
Stayed in September 2024
Reviewed: 3 September 2024
Maria
SpainGreat location and very clean
Stayed in September 2024
Reviewed: 2 September 2024
Leon
GermanyThe bed was a bit small.
Nice location
Stayed in August 2024
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