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Reviews of Chalet Motel

933 Mount Rushmore Road, Custer, SD 57730, United States

#8 of 27 hotels in Custer

Guests' Choice

Review score

Based on 464 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    9.6

  • Value for money

    8.7

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 27 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    They had breakfast items in the room. This is great for us as we are early risers and were just able to grab these items and head out for the day.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Loved it 👍🏼

    Stayed in June 2024

  • Reviewed: 25 June 2024

    10
    The Chalet Motel is a lovely place and an excellent value. The hotel owner was amazing!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Nothing. Everything was excellent. This was a great place to stay and at an economical price.

    The location was excellent! A short drive to three major attractions - Mt Rushmore, Crazy Horse Memorial, and Custer State Park. The chalet had a kitchen with coffee maker, microwave, and refrigerator. Also fully stocked with plates, cups, bowls, and silverware. Best of all is the owner! She helped me out with some mechanical problems I was having with my trailer. Even let me check out late so I could do some repairs before leaving. Above and beyond!

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    What a great place to stay!
    • With a pet
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    The location was great and there was an assortment of breakfast items available. It was close to town, although for us seniors a bit too much of a walk into town (especially as weather was blustery). We had reserved a chalet w/2 queen beds and it turned out to be a 2-bedroom, which worked out perfectly as my husband became sick once we arrived and could stay isolated. The parking was easy and we were impressed with everything. Our daughter and son-in-law own a similar cabin/resort set up in Oregon, so we're familiar with all that goes into making and keeping the Chalet Hotel cozy and welcoming!

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Very sweet place to stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Staff very helpful and friendly

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Cozy

    Stayed in May 2024

  • Reviewed: 13 June 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking an issue. But they did excellent job of arranging vehicles.

    They provided breakfast in the room.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    small room

    pet friendly, location

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Happy w our stay. Clean and comfortable. Bathroom too small
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Small bathroom and shower.

    Location-price

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Great value with unique charm
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Staff knock on the door every evening to see if they can refill the items in your room for the continental breakfast, muffin, juice, coffee pods. The sink in the bathroom has no room for toiletires.

    Unique little bungalows

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Charming little place.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I wish the bathroom was bigger because it had almost no space around once you enter the shower and I'm a petite person. Also, the breakfast is blah,the leave some fruit,muffin and yogurt in the room.q

    The location is awesome,it's a unique motel build in 1937ish and is charming. The room was comfortable.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Cute and Comfy
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The AC unit was in one room, so if it was hot out, then it might be hard to keep the entire unit cool. They use "real" keys, which as an extra thing to keep track of. Neither was horrible.

    Great location and room set-up for a group or people who can use their own space. We had two bedrooms, each with their own TV and the bathing facilities in the middle. Staff was nice, delivered bfast options to the room, and the room itself have good amenities. Within walking distance of a grocery store and downtown. I'd highly recommend.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Comfortable
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    Staff was super friendly, and room was super clean!!!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Close to Mount Rushmore
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The heater was very old and loud.

    Great location close to Mount Rushmore. Small breakfast was provided even though we had not booked the room with breakfast. The room was nice even though it was small.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The Custer Chalet Motel is an excellent stop for the night and was a very welcome change for my wife and I who had spent the previous few nights in traditional hotels. Each chalet feels very private and had everything we needed. The staff were all very friendly and it was easy to see they cared deeply about the facility and the guests, we felt extremely welcome during our visit. We also appreciated the location of the motel, you are mere blocks away from the main streets of Custer so dining options were abundant. We would highly recommend staying here if you are in the area!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Slept very well
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Tiny

    Quaint little property comfortable and clean

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Enjoyed our stay!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The only downside was the small bathroom but not a deal breaker. For extended stays a microwave would be nice.

    We really enjoyed our stay here. This was a very convenient location. I liked the separate cabins. It really cut down on hearing other guests. Very friendly staff!

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Excellent cute clean and quiet chalets!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Hot water was slow in coming - had to run the water awhile but not a big deal! (other than wasting water). Would have liked to have a key drop off at the reception area.

    Dog friendly. Clean rooms. Receptionist was helpful and friendly. Internet included. Easy parking. Quiet location. Easy walking distance to the main strip.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    We had an excellent time, overall very wonderful experience!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a bit tough to sleep on, very old

    It was very clean and well kept, the owners clearly took care of the property. They were very attentive and helpful. The room had all the amenities one might need and more!

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Small bathroom

    Stayed in May 2024

  • Reviewed: 6 November 2023

    9.0
    Visited area and Custer in a good location.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    NA

    Basic breakfast but coffee great!! Nice area to walk the dogs!

    Stayed in October 2023

  • Reviewed: 2 November 2023

    9.0
    It was delightful and I would stay there again but I would request a front unit
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    We were put in a back unit and I couldn’t walk around the bed, I had to crawl in the bottom of bed. When one has to get up in middle of night , this presents a challenge. Just something to keep in mind when putting elderly people in those units.

    Chalets we’re charming and location was sweet for us.staff was knowledgeable in helping us getting around area. We were in area for Buffalo round up and to explore the black hills

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Staff were great!

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No vending available.

    Breakfast was adequate, great little town and staff was helpful and nice.

    Stayed in September 2023

Showing 1 – 25

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