665 North Via Del Cielo Road, Casa Grande, AZ 85122, United States
#15 of 25 hotels in Casa Grande
Guests' ChoiceBased on 398 hotel reviews
6.4Cleanliness
6.9
Comfort
7.1
Location
7.8
Facilities
6.6
Staff
7.4
Value for money
6.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Annabelle
United StatesThe receptionist name Jessica is not friendly, not smiling. The toilet in the lobby area not working.
We didn’t get breakfast, my husband didn’t see the location , he just went to get coffee at the registration area.
Stayed in May 2024
Reviewed: 23 May 2024
Beth
United StatesBroken washing machines and dispensers.
Good breakfast, comfortable bed, convenient to businesses, restaurants etc
Stayed in May 2024
Reviewed: 29 April 2024
Clayton
United StatesBetter detail to cleaning
Breakfast was great, room seemed rough around the edges, and crickets every where even in the room.
Stayed in April 2024
Reviewed: 15 April 2024
Cathy
United StatesThe mattresses were super hard
Location
Stayed in April 2024
Reviewed: 11 April 2024
Angela
United StatesThe room my friends received was unacceptable and uncomfortable, which made me uncomfortable. If we would have had comparable options, we may have changed hotels. Staff promised a repair that did not occur.
Breakfast is amazing for a hotel and facility of that quality and price. The staff at breakfast is always friendly and helpful.
Stayed in April 2024
Reviewed: 10 April 2024
Kirk
United StatesRooms need to be redone
Breakfast
Stayed in April 2024
Reviewed: 16 March 2024
Howard
United StatesCheck in took almost one half hour. No elevator. Has to carry luggage up steps. Breakfast just adequate.
Stayed in March 2024
Reviewed: 24 February 2024
Janice
United StatesThe bathtub in my room was in rough shape and probably should be repaired.
That they except dogs and there were places around the hotel to walk your dog. Also-they fixed a leaky faucet in the bathtub right away when I reported it.
Stayed in February 2024
Reviewed: 15 December 2023
Bonnie
United StatesThe shower water temperature NEVER warmed up. I wasted so much water trying to take a shower after a long day. I finally gave up. No shower for me.
Gave us a ground floor room with parking by the room.
Stayed in December 2023
Reviewed: 24 October 2023
Eloisa
United StatesIt was my fault, I should have requested a first floor room, but I didn't think of it beforehand.
The lady at the breakfast was very helpful and friendly.
Stayed in October 2023
Reviewed: 19 October 2023
Steve
CanadaVery good breakfast for the money.
Stayed in October 2023
Reviewed: 6 September 2023
Rebecca
United KingdomDefective shower. Noise of fellow guests in the night. slamming doors and shouting.
The staff. The generous breakfast. The bed.
Stayed in September 2023
Reviewed: 29 August 2023
Kaleen
United StatesThis property is a bit run down but not terrible. Very quiet and a great location. All staff I encountered were very friendly. Breakfast was pretty good. Several choices. The breakfast attendant was amazing.
Staff was very welcoming. Comfortable beds.
Stayed in August 2023
Reviewed: 18 July 2023
Gibbon
United StatesOutside was not maintained and a lot of seedy people hanging around outside.
Location, pet friendly, breakfast and breakfast staff.
Stayed in July 2023
Reviewed: 7 July 2023
Judith
United Statesthe plants and all the maintenance outside the dirty room with dry plants, a lot of grass.
The bed and breakfast
Stayed in July 2023
Reviewed: 22 June 2023
Tyleen
United StatesBREAKFAST AREA IS QUITE SMALL AND MINIMAL. POOL IS NOT EASY TO ACCESS. NEEDS A LOT OF UPDATING. COUCH WAS RIPPED IN SEVERAL PLACES, THE CARPET WAS OLD, TILE IN BATHROOM WAS FALLING OFF THE WALL, AND THE TUB WAS COATED WITH A PAINT OF SOME SORT THAT WAS FLAKING OFF.
BED WAS SUPER COMFY
Stayed in June 2023
Reviewed: 10 June 2023
Bryan
United StatesI just stayed at this property two weeks ago. Then a week later I stay at the same property and then they tell me my credit card needed to be charged for incidentals??? They didn't ask me to do that two weeks go??? Really? Pick and choose when you charge someone? Very unprofessional. The pool has seen no attention in weeks. I asked before I stayed there if the jacuzzi worked and the guy said yes. The water never got hot and the jets didn't even work. There was bird crap all over the pool area and all over the grills and no pool towels either??? Never again will I stay at this property because I work too hard for my money!!!
Close to home
Stayed in June 2023
Reviewed: 6 June 2023
Linda
United StatesI didn't like the fact that bugs kept crawling in the room. The shower kept dripping
Breakfast was ok and clean
Stayed in June 2023
Reviewed: 2 May 2023
Stephen
United StatesBreakfast
Hated the bed. Hard as a rock. There appeared to be a blood stain on the sheets. Crickets everywhere. Noisy.
Stayed in April 2023
Reviewed: 29 March 2023
Tanya
United StatesThe pool heater was out. The pool was the reason for picking this hotel.
Good breakfast!
Stayed in March 2023
Reviewed: 15 March 2023
Katto
United StatesWe had to track down the continental breakfast. It was not discussed with us at check in and was not in the lobby area. It was over crowded so we skipped it.
Everything in the room worked and was clean.
Stayed in March 2023
Reviewed: 12 March 2023
Yvette
United StatesI booked a room with a king bed and a sofa bed but I got a chair and a bed. I get about 40% of what I booked. No private entry. No view of pool or mountains. I'm not sure to be upset with Booking.com or the hotel.
Stayed in March 2023
Reviewed: 6 March 2023
Glenn
United StatesThe shower curtain rod was falling off the wall. There had been attempts to repair it, but it needed a serious repair. The treadmill in the workout room was not operational and was a disappointment. The desk clerk at checkin was a polite and helpful person. In the morning, the desk clerk didn’t want to be bothered and didn’t care about the treadmill condition.
The facility has been updated. The room decor is good and the bed comfortable.
Stayed in March 2023
Reviewed: 20 February 2023
Tammy
United StatesCheck in was at 2pm and we were paying at hotel. At 3:30 when we werent there yet, hotel called me and said they ran my card (I had used to reserve room) and it was declined. I told him it was pay at hotel and he said that my room was going to be canceled if we didnt get there immediately. I checked my card and there was PLENTY of money on it, im thinking they had put wrong numbers in ??? but we had to rush to hotel and straighten it out or our room was going to be canceled . Once it was straightened out, we had to leave again without going to our room. We got back to hotel around 6:30 and found the TV wasn't working. It was the TV cable box that was broken, so no TV in room. Asked for different room but front desk said they were full and couldn't move us and we checked in at 3:30 we should have notified them then about tv. Super rude man at front desk!!! Bad experience but very clean, comfortable hotel.
Clean, good size room. Good location. Comfortable bed.
Stayed in February 2023
Lisbon, Portugal
Sunny Beach, Bulgaria
Blackburn, UK
Poschiavo, Switzerland
Visakhapatnam, India
Oludeniz, Turkey
Menaggio, Italy
Olinda, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content