421 West Laurel Road, Gatlinburg, TN 37738, United States
#86 of 589 hotels in Gatlinburg
Guests' ChoiceBased on 2457 hotel reviews
8.6Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
9.2
Value for money
8.8
Free WiFi
8.1
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End of dialog contentReviewed: 14 November 2024
Sharon
United StatesEverything
Stayed in November 2024
Reviewed: 13 November 2024
Olivia
United KingdomA bit tired & dated
Amazing location, friendly staff, incredible view from balcony on the river
Stayed in November 2024
Reviewed: 11 November 2024
Mandie
United StatesEverything was wonderful
Very nice, secluded & quiet area. There was a river in the back we could sit on the balcony & watch
Stayed in November 2024
Reviewed: 11 November 2024
Sandra
United StatesThe only thing was it could use some updating but if that never happens we will still call it our home away from home!
The location was great! We walked to downtown Gatlinburg several days/nights without having to pay for parking! The room was very clean! We had a beautiful view of the river off of our balcony! We sit on our balcony relaxing and listening to the river flow with the beautiful lights above it shining on it! They supplied fire wood for the fire pits in the back by the river with seating! It was lite up with lightning. We saw 7 or 8 Black Bears from our Balcony! It was overall Amazing! This will be our Home Away From Home in Gatlinburg from now on! The pricing was very affordable and fair! The staff were all amazing people!
Stayed in November 2024
Reviewed: 10 November 2024
Cramer
United StatesCould hear traffic all night and went sitting on balcony.
Close to everything.
Stayed in November 2024
Reviewed: 9 November 2024
Miller
United StatesUnfortunately, the room I chose online was not the room I received, so that was a bit disappointing. The facility could use some updating/renovating. It is very rustic, antiquated, and a bit run down. The room we stayed in needs a good deep cleaning. There were cobwebs along the ceiling and a bobypin (not mine) on the bathroom floor. Also, water stains on the floor molding around the refrigerator should be replaced or at least painted.
Loved the setting, right beside a river. The bed was super comfortable. The shower had been updated and was very nice. Liked that it had a refrigerator and a microwave, we used both. Had a patio outside our room overlooking the river with a table and two bouncing chairs. We sat here often. In fact, we were sitting there when a black bear paid a visit. It was a really cool (also a bit nerve-wracking) sight to see. Terry and Larry were awesome, very gracious hosts. We enjoyed chatting with them. Overall, it's a pretty good value for the price.
Stayed in November 2024
Reviewed: 7 November 2024
Mitzi
United StatesNothing
Property is well maintained, beds are comfortable & rooms are clean.
Stayed in November 2024
Reviewed: 5 November 2024
Rosalie
United StatesNothing.
Staff so friendly and helpful. Loved location by the creek and location to walk to downtown Gatlinburg.
Stayed in November 2024
Reviewed: 5 November 2024
Tanya
United StatesI missed the bear.
The property was very pretty. Loved my balcony over looking the creek. We walked everywhere only took out the truck to go to Cades cove. Larry and Jerry were great and so was the helpful young man on morning shift.
Stayed in November 2024
Reviewed: 2 November 2024
Debbie
United StatesNothing
Close to everything
Stayed in October 2024
Reviewed: 2 November 2024
Sean
United StatesNothing
The creek that ran through it. The whole park was neat!
Stayed in November 2024
Reviewed: 31 October 2024
Ashley
United StatesRooms need a little bit updated
Great customer service, great location.
Stayed in October 2024
Reviewed: 30 October 2024
Ira
United StatesPrice
Location
Stayed in October 2024
Reviewed: 30 October 2024
Stewart
United StatesMy new go to place when I visit. The bear came right by the porch we loved it.
Stayed in October 2024
Reviewed: 28 October 2024
Brett
United StatesBack part of the hotel looked like a junk yard with cars sitting there
We had amazing view of the creek and we was able to have a fire pit and roast marshmallows and was plenty of room in our room and hot water was amazing to be able to relax
Stayed in October 2024
Reviewed: 28 October 2024
Jamie
United StatesNot many channels on the TV couldn't get Netflix to connect but I'm not good with all that anyway but we still loved our room and stay .
The entire stay was excellent. the host was very nice and accommodating. Our room was very nice especially liked the fireplace since the nights were chilly. Very quiet. We also seen a huge black bear , very beautiful. Family loved it!
Stayed in October 2024
Reviewed: 28 October 2024
Evelyn
United StatesThe location is great. It’s walking distance from downtown Gatlinburg .
Stayed in October 2024
Reviewed: 27 October 2024
Jamie
United StatesCarrs exceeded our expectations. Our room was beautiful and the creekside view was beautiful. When our truck broke down the staff were more than accommodating. They made sure we were able to extend our stay until we were able to get our vehicle back. We were easily able to walk to many restaurants and attractions. This is the place to stay.
Stayed in October 2024
Reviewed: 27 October 2024
Linda
United StatesParking spots not wide enough ..
All of it ..
Stayed in October 2024
Reviewed: 26 October 2024
Leeann
United StatesWe didn’t stay longer
Our cottage was so cute! The creek was great and calming!
Stayed in October 2024
Reviewed: 26 October 2024
Tammy
United Statesnothing
Front desk staff, Larry and Jerry are always so helpful and friendly!
Stayed in October 2024
Reviewed: 25 October 2024
Lfalta
United StatesRoom smelled really smokey. Perhaps time for some chimney cleaning.
Large room with a fireplace, nice balcony overlooking a small river. Friendly staff. Good lighting options and room for 3 to sit without being on the bed
Stayed in October 2024
Reviewed: 25 October 2024
Mike
United StatesVery clean loves the location plenty of room.
Stayed in October 2024
Reviewed: 23 October 2024
Nan
United StatesIt didn’t bother me but the bathroom ceiling is lower than average so don’t be surprised if you have to bend down to look in the mirror.
Bed Size, fireplace, balcony, and kitchenette made the stay pleasant and very comfortable.
Stayed in October 2024
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