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Reviews of Best Western Potomac Mills 3 stars

14619 Potomac Mills Road, Woodbridge, VA 22192, United States

#13 of 15 hotels in Woodbridge

Guests' Choice

Review score

Based on 538 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.0

  • Value for money

    7.7

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 11 November 2024

    6.0
    Great value.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The room was dated.

    Staff was nice and location was great.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    7.0
    I will be back put I will make breakfast plans.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The location to my family's home.

    I have stayed at this hotel several times mainly because of location. The first three (3) times the breakfast was excellent. This trip the breakfast was simply unacceptable and I am a breakfast guy! What happened and why. Truly I would like to hear from you... Why? One Love ❤️

    Stayed in November 2024

  • Reviewed: 5 November 2024

    7.0
    Overall enjoyed my stay, it was close to amenities, although on a main road the room was quiet.
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 4 nights

    Decor/rooms were a bit outdated. Side door alarms were really loud but based on where the front desk is I can understand needing an alarm to sound when someone enters the building from an angle the staff cannot see.

    The room was spacious, comfy beds, clean. The free breakfast was good, wished it was a little longer than 6a to 9a. Although small they did have a gym and check in staff was polite.

    Stayed in November 2024

  • Reviewed: 28 October 2024

    8.0
    The location, comfort, cleanliness all served me well for the reason we did the booking.
    • Business trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 2 nights

    I liked everything.

    The breakfast was good. The room was very clean and comfortable.

    Stayed in October 2024

  • Reviewed: 25 October 2024

    6.0
    Needed the rest, served the purpose
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Quite dated

    Location to I95

    Stayed in October 2024

  • Reviewed: 23 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The home fries were a little stale but it could be because we came down 45 minutes before breakfast was over. I’m not sure how long the place has been open, but the building itself is starting to show some wear and tear. We always make sure to sanitize any rooms we stay in and this was no exception. Cleanliness was not the greatest. As soon as we walked in, I saw hairs by the sink and on the floor of the bathroom. The drainage needs attention as well because the water fills the bathtub as you shower and it took forever to go down. Two hours after I showered, the water had still not gone down. I needed to use the ironing board and it was dirty, and one of the towels also had something brown stuck to it. My brother in law and his wife had to switch rooms because their bed was broken and dipping in the middle. We were only in town for wedding for a day and a half so we made due and used my sister in law’s place for anything else.

    The breakfast was plentiful. The location was accessible and there were shops and restaurants nearby. They accommodated our late check in and were really nice at the front desk. This place served its purpose as we were really only there for about 6-7 hours out of our trip. It’s an okay place if you don’t actually plan on spending too much time there.

    Stayed in October 2024

  • Reviewed: 15 October 2024

    8.0
    peaceful with restoration
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    None

    the accommodations were good, Wi-Fi connection and breakfast was excellent

    Stayed in October 2024

  • Reviewed: 15 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Convenient to Shopping Mall Free breakfast and great free parking Walking distance to restaurants

    Stayed in October 2024

  • Reviewed: 13 October 2024

    7.0
    Feeling disrespected
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I am celiac and gluten free options are supposed to be offered but were not. When all guests are not treated equally it totally ruins the experience.

    Stayed in October 2024

  • Reviewed: 17 September 2024

    8.0
    Clean well sited hotel.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    Pool closes Labour day but temp in the 80s. Hotter than summertime in Europe. Why? Wd pay more for hotel that pool suits customer and climate

    Basic but clean hotel for the price. Typical usa hotel

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Decent location- short Uber trip to Golden, Denver, and Red Rocks

    Stayed in September 2024

  • Reviewed: 3 September 2024

    7.0
    Mid grade, but clean. Nothing special.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The surprise $200 deposit. Had to obtain a parking pass for myself and any guests. The room was clean, but not worth the price. Comfort suites across the street is 10 times better, more space, indoor pool, and a cheaper deposit. The bird made out of a towel was annoying because i feel like i was charged for it..

    They cleaned rooms daily. Good breakfast. Incidental deposit was promptly returned.

    Stayed in September 2024

  • Reviewed: 22 July 2024

    8.0
    Delivery
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No

    All good

    Stayed in July 2024

  • Reviewed: 13 June 2024

    8.0
    It’s a decent place
    • Business trip
    • Solo traveller
    • Executive King Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs updating. Old furniture and televisions

    Polite staff. Good breakfast

    Stayed in June 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Executive Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was not that good. it was all a kind of egg and finally almost nothing else.

    The room was clean. and the hotel was in the heart of Woodbridge. I am happy that I was close to the shopping center

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Great value!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The price was excellent. Great value.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Was comfortable, clean, very helpful staff. Not too happy about the breakfast mostly the eggs were powdered but all in all was good food

    Stayed in May 2024

  • Reviewed: 25 April 2024

    6.0
    Do not plan to return. The female staff only focused on the my partner (male).
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff were not all welcoming. One staff member spoke to my partner and kids pleasantly. But was taping at me with her nails and only asked me which room was I checking in. Was not very to me at all.

    The location and the beds

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    The beds were a little sunk in but overall it was a nice last minute overnight stay. They ladies at the front desk were
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The holding fee went up to $200!

    The location

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Place was great. Breakfast was OK. The furniture Hass to be updated as well as the TV very updated.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    They automatically tell you that they will take $200 for incidental charges. I can see if this was a four star or even a five star hotel this is basically a 2 1/2 to 3 star.

    It was good for the night, places to eat all around us and well as Uber/doordash.

    Stayed in April 2024

  • Reviewed: 18 February 2024

    7.0
    Pleasant budget hotel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    A thin blanket only on the bed. No comforter at all. Children in the hallway yelling and running late evening.

    There was a keuriq machine, fridge and microwave in the room. Good black out shades The breakfast was quite good Check in staff person was very nice

    Stayed in February 2024

  • Reviewed: 25 November 2023

    7.0
    I understand Perfection is difficult Your clients have to feel they are your guest
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    At the arrival the communication was difficult for example I was not told to put the sticker in my car it could have been removed fortunatly it was not removed the 10 00 am to terminate breakfast is too early We had a problem to find your the hotel more detail information should be given what road to take from the 95 there is many french people comming from canada who dont speack english your employee could use the transalator on the phone A smile is always appreciated and dont cost anything

    Had a good sleep

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Great value for the stay
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    The vents were all very dusty. We both were sneezing and coughing after one night of breathing in all the dust.

    The staff was incredibly accommodating and the rooms were nice

    Stayed in November 2023

  • Reviewed: 20 November 2023

    7.0
    Good for 1 night
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We're always offered goodies since we’re members, but not this time. Breakfast hours could be extended and the food choices need improvement. By the time we went down, the eggs were super watery (not much left) and some employees were chatting it up (I think with a guest, not sure) at the waffle station. That’s fine, but you can move to the side and do that. Ended up leaving.

    Check in was pleasant and the room was clean.

    Stayed in November 2023

Showing 1 – 25

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