404 Hester Drive, White House, TN 37188, United States
#3 of 5 hotels in White House
Guests' ChoiceBased on 198 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.0
Facilities
8.5
Staff
8.9
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 4 October 2024
Goodrich
United StatesPerfect location! I've stayed here twice with my travels!
Stayed in October 2024
Reviewed: 15 August 2024
Sherri
United StatesThe AC in room 311 seems broken. Pretty loud when running and didn’t cool room down very much. Bathroom had a few areas to update/fix that I’m sure wouldn’t take long.
Daina was the most perfect way to start the morning!! So cheerful and engaging in my two young children. So kind when my daughter spilled her juice. It was a delight to have someone so understanding. We taught our kids some valuable lessons by her actions. Checking in host was fine. Checking out host didn’t even really acknowledge us leaving. Too busy on the computer.
Stayed in August 2024
Reviewed: 11 July 2024
Sandra
United StatesBed could have been a little more comfortable
The location was great
Stayed in July 2024
Reviewed: 8 July 2024
Monnie
United StatesBed
Staff
Stayed in July 2024
Reviewed: 22 June 2024
Norma
United StatesThe humidity in the room
The peaceful area
Stayed in June 2024
Reviewed: 15 June 2024
Abigail
United StatesThe bed was a bit too hard
The room, the whole facility, pool/ hot tub, the laundry.
Stayed in June 2024
Reviewed: 7 May 2024
Bobbi
United StatesWe had an ant issue
Always love Hamptons. They are clean and fresh smelling
Stayed in May 2024
Reviewed: 6 May 2024
Maryann
United Statesnothing
A little more variety each day but still good
Stayed in May 2024
Reviewed: 17 April 2024
Janeen
United StatesThe bathroom door was a hanging barn style on a track. That is not ideal for a bathroom. Noises and odors are basically open to the room. Indoor pool area smelled strongly of chlorine. It was so overwhelming we could not tolerate it for more than a few minutes. More ventilation is necessary.
Location was excellent. Stores and restaurants are very close. The lobby was cherry and welcoming. Beds and pillows were very comfortable.
Stayed in April 2024
Reviewed: 1 April 2024
Pamela
United StatesThere was an ant problem in the room and some of the other guests said they were having the same issue
The spa tub in the room
Stayed in March 2024
Reviewed: 8 January 2024
Brooke
United StatesPillows
Stayed in January 2024
Reviewed: 1 January 2024
Christopher
United Statesthee mattress
Stayed in November 2023
Reviewed: 1 January 2024
Angela
United StatesThe Hot Tub was Broken! Thats one of the main reasons we stay at this location.
Nice, clean!
Stayed in December 2023
Reviewed: 22 December 2023
John
United Statesno hot water in my room.
breakfast was awesome! The location and ease of entrance and exit was great.
Stayed in December 2023
Reviewed: 13 August 2023
Rebecca
United StatesPillows
Location, quiet
Stayed in August 2023
Reviewed: 22 May 2023
Johnosn
United StatesMultiple Electric outlets didn't work
Stayed in May 2023
Reviewed: 4 May 2023
J
United StatesThe dark headed lady with glasses at the front desk that checked us in was rude and wasn't friendly.. she didn't seem to know what she was doing on the computer and gave my husband and I the wrong room..and we were already prepaid, finally after a little while of looking at the computer she was able to find the room we wanted.
Convenience of restaurants near by and indoor pool.
Stayed in May 2023
Reviewed: 22 March 2023
Julie
United StatesRoom and the tub needed a little extra cleaning.
Breakfast was great!
Stayed in March 2023
Reviewed: 30 January 2023
Amanda
United StatesIt would have been nice if there had been a warning about the pool and hot tub being out of order online before booking. It wasn't the end of the world by any means but it was one of the reasons I chose this hotel.
The breakfast was probably the best I had ever seen at a hotel. Everyone was very nice also. The place was very well kept.
Stayed in January 2023
Reviewed: 30 December 2022
Chasity
United StatesOkay, nothing HORRIBLE because some things are just out of staff control, but.... the hot tub is NOT functioning. As a Mom of 3 crazy kids, I was really looking forward to it, but considering all the great things about this place, I didn't mind the hot tub not working. But, I do wish Booking.com and other places could provide a LIVE Update when things aren't properly working or if there is road work right before the exit (like we experienced.... a 48-minute stop when we were literally 6 minutes away.) One more thing to add, but again, not cause for a bad review.... a better breakfast cereal selection would be nice!!! Plain cherrios or stale fruit loops were not choices that my 3 picky kids were happy with. But the waffles were good!
Clean, spacious room. Adequate cooling/heating. The shower pressure was great, AND hot-hot water that didn't cool down after a few minutes like most places. Staff was amazingly friendly in every aspect. I remember Harold at the front desk. He was an absolute pleasure and made our stay amazing. Breakfast was a little each morning, and while quantity was low closer to end of Breakfast (ended at 10am, we asked around 9:40am), we asked if more would be made, and the staff brought us everything we needed. Oh, and the beds were extremely comfortable! Normally, we would be hurting after one night, but after a 2 night stay, our family woke up in great moods after good nights sleep. The location is also really good. Pushed to the back side of a very busy off-interstate town, but lots of food and shopping close by. Even went into Nashville, and it was an easy drive in and out without all the extra busy-city mess. We got a GREAT deal for 2 nights, and if we come back to Nashville, this will be the first place I look into got availability.
Stayed in December 2022
Reviewed: 19 December 2022
Joan
United StatesBacon was excellent but the sausage was below average.
Welcoming lobby and breakfast area. Great for families with an indoor pool and laundry available. Coffee was excellent and good selection of breakfast options. Staff was very friendly and helpful. Good location with many restaurants nearby. Easy commute back to Nashville for more activities.
Stayed in December 2022
Reviewed: 3 December 2022
Joyce
United Statesnothing
location
Stayed in December 2022
Reviewed: 21 November 2022
Paulo
United StatesIt was not clean as Hampton inn use to be.
Stayed in November 2022
Reviewed: 25 October 2022
Bonnie
United StatesCouldn’t get the room at the right temperature it was a little cold for me also the bedspread is terrible it wouldn’t stay on the bed when one turned over just didn’t like it at all the preferred blankets instead of that duvet
Stayed in October 2022
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