4703 N Loop 289 , Lubbock, 79416, United States
#9 of 73 hotels in Lubbock
Guests' ChoiceBased on 331 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
8.9
Value for money
8.5
Free WiFi
9.5
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End of dialog contentReviewed: 28 June 2024
Robin
United StatesHousekeeping entered the room before we checked out. There was no DND sign on the door, but they should have a list if they don't. And there was no knock first.
Very reasonable pet rate. Very helpful front desk staff
Stayed in June 2024
Reviewed: 25 June 2024
Rhonda
United StatesI liked absolutely everything
NorthStar surgical was right across the street. Having to be at our appointment at 6:00 a m it was very convenient
Stayed in June 2024
Reviewed: 19 June 2024
Shelly
United StatesBirds all up under the eaves of the building.
Well equipped room and nice breakfast area. Excellent value.
Stayed in June 2024
Reviewed: 9 June 2024
Lindig
United StatesMissed having a fridge with a freezer.
Breakfast was good.
Stayed in June 2024
Reviewed: 7 June 2024
Helen
United StatesThe thermostat on our room wasn't working. Although we lowered the temperature to 65 degrees, the resulting temperature seemed more like 75 degrees. We don't like globular pillows.
Good breakfast: coffee is good here! There are hot options and gluten-free options. I think something for every taste.
Stayed in June 2024
Reviewed: 28 May 2024
Rebecca
United StatesSausage
Delicious
Stayed in May 2024
Reviewed: 21 May 2024
Jordan
United StatesNothing
Clean a location worked out with the way i was heading.
Stayed in May 2024
Reviewed: 11 May 2024
Mark
United StatesParking
Clean quite good place
Stayed in May 2024
Reviewed: 2 May 2024
Dfriel06
United StatesI was having surgery at the Lubbock Heart Hospital and had to be there at 5:30am so this place was just across the loop from the surgical center.
Stayed in March 2024
Reviewed: 13 April 2024
Joslyn
United StatesPlease offer shampoo/conditioner/soap/lotion in large bottles that can be refilled and are attached ot the wall in bathroom near sink and in shower. This will help BW be kinder to the earth.
The room was clean and well decorated. The beds and sheets were comfy. The breakfast offered lots of choices for different dietary needs. I eat gluten free and really appreciated this.
Stayed in April 2024
Reviewed: 23 March 2024
Cathy
United StatesNeighbors letting their door slam lol
Breakfast was great. More than expected. And the pet deposit was reasonable
Stayed in March 2024
Reviewed: 14 February 2024
Bekah
United StatesI was by the AC compressors so it was a tad loud but it was to be expected.
It’s located close to the college campus, and while traveling alone I felt very safe. The ladies working the front desk were very friendly and helped me out a lot and were kind enough to print some documents for me.
Stayed in February 2024
Reviewed: 13 February 2024
Jessica
United StatesWe had stayed here in 2021 and the property was spotless. The rooms were very clean. This stay however was a bit shocking at checkin I asked the clerk to fully charge my card so I wouldn’t have an authorization and a charge on my debt card. I was told “oh we don’t do that”. So sure enough I had both an authorization and a charge on my debt card. Of course the authorization will fall off but when you’re traveling it’s a nuisance having your money tied up. The room was not as clean this time around. There was a thick layer of dust above the headboard and on the top of the pictures. The room had a musty smell upon entering. I enjoy the location of this property, however I expect more out of a plus property.
The closeness to the hospital
Stayed in January 2024
Reviewed: 1 February 2024
Rich
United StatesBreakfast was ok
Gloria was fabulous
Stayed in January 2024
Reviewed: 27 January 2024
Donna
United StatesGreat job
Stayed in January 2024
Reviewed: 4 January 2024
Gregory
United StatesNa
I travel a lot for my business and always enjoy staying at any BW hotel
Stayed in December 2023
Reviewed: 4 January 2024
Rico
United StatesThis second time we stayed there we found hair in the drawers and and on the beds.
It was good. Excellent location.
Stayed in January 2024
Reviewed: 31 December 2023
Travis
United StatesIt's not bad for the price. Only complaint is the bed is not comfy. Otherwise, everything is good.
Stayed in December 2023
Reviewed: 23 December 2023
Andy
United KingdomIndoor pool not heated.
Clean and comfortable
Stayed in November 2023
Reviewed: 8 December 2023
Tracie
United StatesCould hear people walking in the room above us.
Location, comfortable beds, good shower and cleaned. The staff was professional.
Stayed in December 2023
Reviewed: 4 December 2023
Mark
United StatesThe property is nice and clean and the staff is very friendly.
Stayed in November 2023
Reviewed: 24 November 2023
David
United StatesThe parking..
Great location and breakfast was very good, easy access to freeway and nice work out room.
Stayed in October 2023
Reviewed: 15 November 2023
Norman
United StatesEverything was great
Very clean and nice
Stayed in November 2023
Reviewed: 31 October 2023
Linda
United StatesLocation was close to the hospital. It was very clean.
Stayed in October 2023
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