305 Munson Avenue, Traverse City, MI 49686, United States
#14 of 34 hotels in Traverse City
Guests' ChoiceBased on 248 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
9.5
Value for money
7.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Robert
United StatesThe bed was comfortable, but too high from the floor. Difficult to sit on the side of it & im tall & could hardly put on my shoes without losing my balance! The platform it’s on Needs to be lowered about 6 inches!
The breakfast was excellent! The staff were very friendly & helpful! They were especially kind & accommodating! Loved the walk-in shower too!
Stayed in April 2024
Reviewed: 16 May 2024
Sabrina
United StatesThe location is great for a quick in and out to Traverse City and easy to continue north towards Suttons Bay and beyond. The breakfast options included several gluten free items, which you typically do not see in other hotels. That was a great surprise! Staff were friendly and sweet to my puppy, the room was clean and the bed was comfortable. I would definitely stay again.
Stayed in May 2024
Reviewed: 30 April 2024
Ribert
United StatesThe bed was way too high. I’m tall & had difficulty sitting on the edge & was uncomfortable to sit on. Needed an extra chair in the room because of that.
The breakfast was outstanding & delicious with lots of variety. Everything was convenient & very clean! The location was excellent & very quiet. The staff were exceptional! Very friendly & helpful! Always smiling & loved the cookies! Loved the walk-in shower too!
Stayed in April 2024
Reviewed: 23 April 2024
Timothy
United StatesI liked everything about my stay, Nothing bad to report.
The Staff was amazing and the room great. I would stay here again!
Stayed in April 2024
Reviewed: 1 April 2024
Minete
United StatesThe toilet kept breaking but was an easy fix ourselves.
The breakfast and variety was wonderful, the staff were very friendly and helpful. Will be staying again!
Stayed in March 2024
Reviewed: 1 December 2023
Jean-francois
FranceHard to find something to complain about. If anything the mattress could have been better but still wasn't bad and still slept well.
The hotel staff is really nice and helpful, the hotel is very well kept and the rooms were perfectly clean, good coffee at breakfast. Confortable and practical rooms. Excellent value overall and pets are welcome!
Stayed in November 2023
Reviewed: 29 November 2023
Scott
United StatesNothing....
Rooms were clean and the remodeling was well done. We booked here because they were dog friendly. Breakfast was the best I've experienced in a long while. Better than many hotels at much higher rates. Will definitely stay again when back in the area.
Stayed in November 2023
Reviewed: 12 October 2023
Madison
United StatesNothing
Friendly staff, delicious breakfast, dog friendly
Stayed in October 2023
Reviewed: 5 October 2023
Mickey
United StatesAir conditioning was noisy
Staff was very friendly and pet friendly
Stayed in October 2023
Reviewed: 14 September 2023
Samantha
United StatesThey put us in a handicap room which evidently was the 3rd party booking agency we used who did that. The hotel could not make any changes and put us in our preferred room on the top floor.
The location was convenient and the staff was helpful and friendly. Breakfast was good and we really liked the lady who was tending to the buffet.
Stayed in September 2023
Reviewed: 10 September 2023
Connie
United StatesThe newly remodeled rooms had beds too high. I didn't know a step stool was an option until we were checking out.
The breakfast had a nice selection. We were always greeted with a smile and hello.
Stayed in September 2023
Reviewed: 7 September 2023
Nancy
United StatesNo complaints.
Good full breakfast with hot and cold choices, fruit, etc., good coffee; very evident cleanliness was a priority. Location easy to get in and out. Loved the convenience of the shuttle to town! Front desk staff very friendly, informative, and professional.
Stayed in September 2023
Reviewed: 2 August 2023
Thomas
United StatesMore places to hang clothing such as wall hooks and such
Convenient to downtown Traverse City. Decent breakfast.
Stayed in August 2023
Reviewed: 23 July 2023
Andrew
United StatesThe price was very high for what we are used to. I recognize this was the going rates for the area. I would recommend the hotel. Overall a good place to stay.
The location is great for visiting Traverse City. The available free shuttle service was a great amenity. Having a breakfast available was a good addition.
Stayed in July 2023
Reviewed: 11 July 2023
Roxanne
United StatesBreakfast Elevator too small
Staff
Stayed in July 2023
Reviewed: 29 June 2023
Steven
United StatesBreakfast was good. Staff very pleasant & helpful. Facility was very open and rooms large
Stayed in June 2023
Reviewed: 25 June 2023
Lynn
United StatesCarpets were stained.
Bathrooms were very clean. Beds were comfy. Location was great. Loft was cool!
Stayed in June 2023
Reviewed: 14 June 2023
Sandy
United StatesMissed having the pool.
The staff was exceptional. The shuttle for downtown is a fine idea.
Stayed in June 2023
Reviewed: 3 June 2023
Patricia
United StatesThe carpet needed to be cleaned.
Breakfast was very good. Location was good. Staff was nice. There was everything we needed. It was a good value. We liked that breakfast lasted until 10 a.m.
Stayed in June 2023
Reviewed: 3 June 2023
Kyle
United Statesperfect for family of 5, for overnight had small pool, great breakfast and free shuttle downtown for some awesome pizza.
Stayed in June 2023
Reviewed: 23 May 2023
Jan
SwedenBreakfast somewhat simple. Could have been informed about shuttle bus service.
Room and access perfectly okay. Positive reception staff.
Stayed in May 2023
Reviewed: 2 April 2023
Alfons
United StatesUnfortunately, the bathroom was quite small, and the pool was overrun with kids during our stay, which made it challenging to enjoy as adults. The breakfast was mediocre, and all the disposable plates, cups, and utensils were made of single-use plastic and styrofoam, which was very disappointing. It would be great if the hotel could make some improvements in terms of sustainability and providing more eco-friendly options for breakfast.
I recently stayed at the Best Western Plus Hotel in Traverse City with my partner for a sports tournament, and we had a comfortable experience. The hotel offers free parking and the check-in and check-out process was nice and efficient. The rooms were spacious, and the bed was comfortable. Overall, the room was clean, which made our stay very pleasant.
Stayed in February 2023
Reviewed: 1 April 2023
Kara
United StatesOur shower stopped working. I reported the problem to staff and they were very friendly. They said a few rooms had mentioned that, so I'm hopeful it's fixed.
Breakfast was fabulous. Pool was absolutely stunning, clean warm and spacious.
Stayed in March 2023
Reviewed: 22 February 2023
Street
United StatesThe facility is showing its age & could have been cleaner. No housekeeping during a 4 night stay.
Location & breakfast on site.
Stayed in February 2023
New Delhi, India
Zlatibor, Serbia
Ivrea, Italy
Aalborg, Denmark
Gdańsk, Poland
Bohinj, Slovenia
Sremska Mitrovica, Serbia
Madrid, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content