10300 West Higgins Road, Rosemont, IL 60018, United States
#25 of 27 hotels in Rosemont
Guests' ChoiceBased on 1719 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
8.2
Facilities
7.1
Staff
7.9
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 18 June 2024
Glen
United StatesExpensive for what it was
Missed our flight connection so needed somewhere to spend the night at short notice so it served it's purpose. Didn't try the free breakfast. Has a 24 hour airport shuttle
Stayed in June 2024
Reviewed: 18 June 2024
Aurelio
PanamaStaff cleaning windows and making noise at 6:30am, we arrived at the room at 2am, so I couldn’t sleep too much
Convenient location, staff very friendly
Stayed in June 2024
Reviewed: 15 June 2024
Niina
FinlandBreakfast lackluster
Convenient accommodating by the airport
Stayed in June 2024
Reviewed: 13 June 2024
Muhammad
QatarLocation
Stayed in June 2024
Reviewed: 9 June 2024
T
NetherlandsThe hotel and elevator were a bit outdated. It took almost one hour to get to the hotel with the bus shuttle due to miscommunication.
There was an ATM in the hotel. Staff was very friendly.The complimentary breakfast was ok.
Stayed in May 2024
Reviewed: 5 June 2024
Bernard
PhilippinesIf leaving early before breakfast opens, there should be an option to request a breakfast to go
Stayed in June 2024
Reviewed: 5 June 2024
Richard
NetherlandsThe room was a little drab, mold on the ceiling in the bathroom, the room felt a bit unclean with some dust in places and the staff weren't super friendly, but they were ok I guess. Overall a slightly less than average stay.
Very close to the airport and there was a shuttle. Very good
Stayed in June 2024
Reviewed: 3 June 2024
Rafael
United StatesThe cleanliness of the facilities. The service of the staff can be a way better. They are not rude or have bad attitude at all but they don't help to solve some problems.
It is ok for one night. Staff is kind but not excesive. Facilities are just fine.
Stayed in June 2024
Reviewed: 2 June 2024
Ana
Costa RicaI liked everything for the price paid.
The staff was very friendly. The drivers of the shuttle are very helpful. There is an excellent Portillo's to go that is outstanding. Recommended.
Stayed in June 2024
Reviewed: 1 June 2024
Inna
IsraelThe hotel provided shuttle services from O'Hare airport to the hotel, I specifically asked if we could use the shuttle anytime we needed it and got a positive answer. Sadly when returning from the city through their airport, we tried to call the front desk to request a shuttle, tried it for approximately 40 minutes on and off, but no answer from the front desk , so we had to get a cab to the hotel. As I mentioned previously I did not expect much from the hotel facilities, still it is an airport hotel. But it was the only facility that was provided by the hotel and expected by us. So in the middle of the night, with four very tired children having to call again and again the front desk there's no answer, was frustrating and unprofessional.
The hotel was fairly clean, the kitchen staff was nice and welcoming trying to accommodate our needs. Most of the time the staff was very welcoming and very nice. Basic facilities, but we did not expect more than that and it was all that we needed
Stayed in May 2024
Reviewed: 30 May 2024
Marcela
MexicoSqueaky beds. Old and dirty laundry room.
Location and shuttle to O’Hare Airport. A lot of restaurants around.
Stayed in May 2024
Reviewed: 30 May 2024
Ann
United StatesUSB port was broken. Very slow check in
Room and hotel location
Stayed in May 2024
Reviewed: 30 May 2024
Henderson
United StatesFree parking was definitely nice.
Stayed in May 2024
Reviewed: 20 May 2024
Brittney
United StatesIt wasn’t clean
Location
Stayed in May 2024
Reviewed: 19 May 2024
V
NetherlandsIt's an old hotel but clean. We had a room on the road side. You can really hear the noise outside.Since we were very tired with our flight, the noise didn't bother us anymore. But it was not oke with the noise outside.
It's very close to the airport. We just took the taxi since I read from the comments that you have to call first the shuttle, we don't want to wait. Going back to airport we took the hotels shuttle..
Stayed in April 2024
Reviewed: 11 May 2024
Camille
United Statesperfect location for an early flight from O'Hare. Rooms were quite comfortable, and clean.
Stayed in May 2024
Reviewed: 5 May 2024
Pip
New ZealandBasic but all we required
Stayed in May 2024
Reviewed: 3 May 2024
James
New ZealandService at front desk seemed a bit slow
Very handy to airport. Transfer service great & complimentary breakfast a bonus
Stayed in May 2024
Reviewed: 13 April 2024
Erwin
United StatesMy only complaint was that the shuttle pick up from the airport didn't go smoothly. Ultimately I decided to ride public transit to the hotel because I waited over 40 minutes after I called and the shuttle did not arrive. Public transit for.me there in about 25 minutes. Shuttle to airport was reliable since you are at the hotel to request it.
The hotel itself was what I expected from Beat Western, clean with the necessary amenities. Hotel is also near fast food restaurants and GrubHub delivers.
Stayed in April 2024
Reviewed: 11 April 2024
Kelsey
United StatesThe building is out-dates and there was a weird stain on the floor in my room
Nice staff and 24hr shuttle
Stayed in April 2024
Reviewed: 7 April 2024
Balint
HungaryPerfect free airport shuttle, available even for destnations such as the car rental center of the metro station to downtown.
Stayed in March 2024
Reviewed: 31 March 2024
Healy
IrelandOne major complaint was no international calls could be made.Pure ridicules considering many of us are international travellers flying into the states with cell phones that don't work as phone chip has to be replaced.Wifi will not allow international calls.I was unable to call my mother in dublin Ireland.This position is not acceptable for foreign persons flying to the states.
Bedroom was good.deçent breakfast. Very friendly staff.
Stayed in March 2024
Reviewed: 21 March 2024
Habibullah
United KingdomStaff was lot cooperative, elevator was not working used stairs with luggage at 6am in the morning. Waited long time at the airport for shuttle
Near to airport
Stayed in March 2024
Reviewed: 7 March 2024
Nick
United StatesA little loud due to traffic but it is to be expected.
Very close to the airport
Stayed in February 2024
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