4365 Ohio 39, Berlin, OH 44654, United States
#4 of 19 hotels in Berlin
Guests' ChoiceBased on 483 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.6
Facilities
9.4
Staff
9.4
Value for money
8.9
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 June 2024
Rolla
United StatesN/A
Large parking lot; beautiful scenery and places to sit outside
Stayed in June 2024
Reviewed: 14 June 2024
Susan
United StatesNothing
Everything!
Stayed in June 2024
Reviewed: 13 June 2024
Laura
United StatesOur suite was very clean, comfortable mattress, big shower, full size fridge, microwave, nice kitchen area. Great location. Close to shopping. Hotel clerk very professional courteous friendly and helpful. Highly recommend.
Stayed in June 2024
Reviewed: 13 June 2024
Mike
United StatesN/a
The whole experience. The place is beautiful and well maintained. The communication was excellent.
Stayed in May 2024
Reviewed: 8 June 2024
Lavonna
United StatesBeds were a little hard.
Clean, centrally located, good breakfast.
Stayed in June 2024
Reviewed: 2 June 2024
Betty
United StatesVery clean, comfortable, and great location
Stayed in June 2024
Reviewed: 28 May 2024
S
United StatesMy first room smelled of dog urine REALLY BAD so my husband and I had to relocate to another room which turned out great with a wonderful, peaceful and serene view of the back area of the property.
The beautiful decor and construction of the build, everything was new and well kept.
Stayed in May 2024
Reviewed: 26 May 2024
Marla
United StatesClean and comfortable rooms and lobby.Breakfast area was clean and roomy.Food excellent.
Stayed in May 2024
Reviewed: 26 May 2024
Rick
United StatesOur toilet did not flush correctly as something was plugging it up. I asked for it to be corrected and it was not for the second day. The TV in the exercise room did not work right.
Room
Stayed in May 2024
Reviewed: 21 May 2024
Elaine
United StatesNothing
New. Fast elevators
Stayed in May 2024
Reviewed: 11 May 2024
Wible
United StatesEverything was excellent!
Stayed in May 2024
Reviewed: 26 April 2024
Hilliard
United StatesNothing
Breakfast was really good and a nice variety
Stayed in April 2024
Reviewed: 22 April 2024
Douglas
United StatesFound a bug on the bed and reported it, staff moved us but did not let us know what they found.
Breakfast was great, staff very freindly
Stayed in March 2024
Reviewed: 15 April 2024
Thompson
United StatesThe comedy barn hooked to the hotel.
Stayed in April 2024
Reviewed: 17 March 2024
Betty
United StatesI would have liked to book 2 nights, but they had nothing available. Upon leaving they said that we could book the next vacation stay with them and they would provide a 10% discount. the catch was that we had to book that day. We were staying on in Berlin, so I didn’t have a date to book another stay. They don’t give the option to book a stay after the day you leave. Sometimes you don’t always have the next vacation date planned. I think it should be available when you have the date and time set.
Good breakfast, liked the express check in and out.
Stayed in March 2024
Reviewed: 13 March 2024
Susan
United StatesReally noisy, not adequate insulation in hotel
Breakfast was good, nice room
Stayed in February 2024
Reviewed: 19 February 2024
Hershberger
United StatesThe breakfast was nothing to brag about
The cleanliness and the beds
Stayed in February 2024
Reviewed: 16 February 2024
Gina
United StatesThe quality of the food.
Super nice people operating the kitchen.
Stayed in February 2024
Reviewed: 12 February 2024
Randy
United StatesIce machine was out of order on our floor. Had to use other floor ice machine.
Breakfast was good. Very clean. Spa tub was relaxing.
Stayed in February 2024
Reviewed: 21 January 2024
Jeri
United StatesEverything was wonderful! Can't wait to stay again!!
Stayed in December 2023
Reviewed: 15 January 2024
Leslie
United StatesNo grand piano and no live piano music. Your large hotel lobby with its high ceiling is a wonderfully decorated, warm and socially inviting acoustic space. Unfortunately, in this sense, your eye for detail also lends to an unconscious expectation of there being a large grand piano being somewhere. Why? Because, typically, large hotel lobbies, with the level of decorative detail that your lobby has, have grand pianos & live performances on them - because it draws people. People will drive for miles to hear their favorite songs played on a grand piano. From a pianist’s point of view, I know this to be true! Live piano music performed during certain periods of the day in your wonderful acoustic lobby space would give it a musical a sense of warmth, class and intimacy that commercial music played through public speakers in that space, simply cannot give. Leslie Saunders, Pianist & Composer
Atmosphere
Stayed in January 2024
Reviewed: 9 January 2024
Tara
United StatesThere was nothing I didn’t like
The location
Stayed in January 2024
Reviewed: 2 January 2024
Rebecca
United StatesNot the most comfortable bed
Love the spa tub and large stone shower. Staff super friendly, hot chocolate in the lobby, great breakfast, very close to heart of Berlin (main Street vendors)
Stayed in December 2023
Reviewed: 16 December 2023
Curt
United StatesRoom was clean and breakfast was good. The location was great for the theater shows.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content