619 Riverside Avenue, Santa Cruz, CA 95060, United States
#32 of 55 hotels in Santa Cruz
Guests' ChoiceBased on 868 hotel reviews
7.7Cleanliness
8.1
Comfort
8.0
Location
8.5
Facilities
7.9
Staff
8.3
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 29 June 2024
Rodriguez
United StatesWall repairs or patches look horrible. No effort there. A room of 3 beds only had two towels. In the morning you cant go to front office to get things you need. Its closed and someone talks to you via video.
There is no breakfast served at this location. Unless we were never informed by staff.
Stayed in June 2024
Reviewed: 28 June 2024
Chand
United StatesNothing was so bad
It's clean
Stayed in June 2024
Reviewed: 28 June 2024
Natalie
United StatesBathrooms are way small and stand up shower curtains didn’t keep water in the shower
The newer looking rooms
Stayed in June 2024
Reviewed: 20 June 2024
Ralph
United StatesThe pool and spa was inside.
Location, clean room and great staff
Stayed in June 2024
Reviewed: 18 June 2024
Margaret
United StatesThe room was comfortable and clean. Enjoyed the hot tub.
Stayed in June 2024
Reviewed: 15 June 2024
Casey
United StatesNoisy and thin walls and sketchy neighborhood
Indoor hot tub
Stayed in May 2024
Reviewed: 12 June 2024
Q
United StatesEach bed can use an extra pillow =)
Room is clean and good for a night or two. Staff was friendly and helpful.
Stayed in June 2024
Reviewed: 10 June 2024
Maritza
United StatesThe room was clean, beds were comfy enough. I payed extra for the kitchen and there were not any cooking supplies. Traveling with kids and if you pay extra for a kitchen I expect supplies to use the kitchen.
Stayed in May 2024
Reviewed: 8 June 2024
Nikki
United StatesNasty hair in shower and on carpet
Stayed in May 2024
Reviewed: 7 June 2024
Edwar
ColombiaIt's close to the beach.
Stayed in May 2024
Reviewed: 7 June 2024
Denise
United StatesClean enough
All good except the pool was closed.
Stayed in May 2024
Reviewed: 3 June 2024
Misty
United StatesBeds were hard, walls were thin
Great location, rooms were updated, staff was friendly
Stayed in June 2024
Reviewed: 2 June 2024
Stephanie
United StatesI liked where it was.
it wasn’t to far from where our family lived. I didn’t like that there was pubic hair in the shower when we got there. it could’ve been a lil cleaner.
Stayed in June 2024
Reviewed: 28 May 2024
Alyssta
United StatesWe really loved that it was pet friendly, included a smart TV, and such a short walk to the beach.
Stayed in May 2024
Reviewed: 27 May 2024
Shelly
United StatesNo coffee and after 10 no access to anyone in the lobby. Not cleaned exceptionally well.
to the location and the fact that our room was bug free, they got 3 stars. As we entered to put our keys down at the table in our room I noticed the dried up stuff on the dresser top, under the TV. I checked the bed and linens. 1 bed had a mattress cover, one did not. The linens on the pillow cases had mascara stains on them. The sheet on top of the comforter had dirt streaks on them. The actual sheets you sleep in smelled clean (like bleach) I pulled it all back and checked for bugs. I did not find debris or anything that would make me think there were any. They only have 2 towels in the bathroom. That sucked, we were a party of 4. The floors were not swept. Toe nails and stuff tracked in from prior guests were on the floor. The pillows are old and had me sleeping all messed up. I woke up multiple times from discomfort. They have gas station coffee in your room you can make a cup of. They only give you one sugar and powder creamer for it. Guy at the desk shuts down at 10p. No way to contact desk. So we had to share towels after the shower. There was garbage in the trash from prior guests as well. There are homeless sleeping in tents outside the fence area on the street. It does not bother us, but may bother others. The parking issue is insane. You may have to park on the street as parking inside the motel area was packed. We just got lucky and found a spot as someone was leaving. PROS: it's a 15 minute walk to the Santa Cruz pier. Tons of things to do there. Lots of people walking there and back. Overall, for the cost of the room and the fact that it was bug free, I'm happy with that
Stayed in May 2024
Reviewed: 27 May 2024
Storey
United StatesPool
Stayed in April 2024
Reviewed: 23 May 2024
Rhonda
United StatesFloors we not very clean. Made your feet black.
Stayed in May 2024
Reviewed: 19 May 2024
Tavo
United StatesThat we had cops called on us because of my special needs son. From some one in another room ,not the first time we had an issue like this there .
Accommodated the needs for my special needs son.
Stayed in May 2024
Reviewed: 28 April 2024
Oleg
RussiaNothing
Rooms, cleanness, location, price, kitchen
Stayed in March 2024
Reviewed: 25 April 2024
Ashley
United StatesThe parking was a little tight but we managed.
Conveniently located and easy to find.
Stayed in April 2024
Reviewed: 24 April 2024
Robin
United StatesIndoor pool
Stayed in April 2024
Reviewed: 24 April 2024
Do
United StatesThe noise came from other rooms. Chanels on tv were not on. The parking lot was under construction which was hard to drive to park. Wifi not working.
The swimming pool was awesome!! The jacuzzi was also great.
Stayed in April 2024
Reviewed: 21 April 2024
Evelina
LithuaniaNot clean, we found unclean towels.
Super large room, good location
Stayed in April 2024
Reviewed: 17 April 2024
Stephen
United StatesPool closed till 4
Location
Stayed in April 2024
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