One female at the front desk named Sara was rude. She talked in a nasty voice, like we were little kids. I had asked her if there was coffee in the waiting area and she said very rudely "yes there is but your room has coffee". The room was okay but the pillows on the beds were not even pillows. They were half the size of a pillow and were very firm, like clothes rolled up in a pillowcase. Not sure what that was about, but we made do with them since we were only staying one night.

Breakfast was good. They had eggs, sausage, waffles, breads, juices, and coffee.

Stayed in September 2024

Everything was good. Nothing was exceptional.

The shuttle made the transition from the airport to the hotel and back quick and easy. The first receptionist was extremely helpful.

Stayed in September 2024

Was close to the airport and provided breakfast

Stayed in September 2024

The property is ‘tired and in need of updating’. Hallway carpets are worn, furniture is well worn and pillows are just uncomfortable. Breakfast was just ok, not great, not bad; not sure if the person who made the coffee drinks it or not, but after 2 sips, I couldn’t drink it.

Close to DTW.

Stayed in September 2024

The toilet seat in my room was VERY loose, so I complained about it to the receptionist. She promptly let me move into the available room next door. It was a bit of a nuisance to move my stuff over. No big deal.

Shuttle service to the airport available every half hour, around the clock.

Stayed in September 2024

Debris from last customer

Close to airport

Stayed in September 2024

No toilet paper or Kleenex in room

Location

Stayed in September 2024

I will say it could be just a smidge more clean. There was an odd odor, and I found black hairs on my towels. I have green hair...

The staff was super! Both ladies I interacted with were friendly and I have no complaints on the interactions I received here. The toiletries were very nice, the kind I use personally! Also although I was too early for breakfast it was nice they had a coffee/ tea bar and juice available.

Stayed in September 2024

Maybe having some take away breakfast for those traveling before the morning breakfast was available, but in general I was very pleased with the hotel stay.

The hotel caters well to their clientele that have short stays ahead of a pending flight. The hotel was clean. The shuttle to the airport was on time and met all expectations.

Stayed in September 2024

Old needed some updates

Convenient

Stayed in September 2024

1) There are not a lot of food options around the area if you arrive late in the evening. 2) If you want to be picked up at the airport to the hotel, you need to call to let them know. The driver does not cycle around. I wish I knew this. 3) Both my room and our friends' room smelled of smoke, even though it was non-smoking. It was something sharp and musty, so even if it was not smoke, the smell was quite strong. 4) I found one hair on the bathmat and another in a corner of the bathtub. 5) The ceiling of the bathroom had discoloration. The bathtub did not look the cleanest. 6) The general feel of the room seems dated e.g., there were spots in the rug floor that felt like it was coming up.

Breakfast was decent. Check-in was very fast and painless. The linen seemed clean enough. The shuttle for the airport comes to pick you up at the hotel every 30 minutes. Checkout was also fast.

Stayed in August 2024

Nothing, all was fine.

Clean, comfortable. Easy to get to from airport. The pick up and drop off shuttle was very convenient . It was perfect for my case, as I needed to spend a night before going to Ann Arbor.

Stayed in August 2024

Breakfast was okay but it was the same everyday, sausage alternating with French toast or eggs.

Good location for our trip for a bowling tournament, close to most of the bowling centers, The Henry Ford Museum, and downtown Detroit

Stayed in July 2024

The morning breakfast didn’t refill the food,the lady assigned there show not nice attitude.

Nice place,Clean room & nice location.

Stayed in August 2024

Transport

Stayed in May 2024

Breakfast was a bit lame at 8:30ish

Great staff

Stayed in August 2024

Breakfast was a little skimpy.

Bed was very comfortable

Stayed in August 2024

The front doors make a very loud and obnoxious noise when opened. I am thankful you had a washer and dryer for customers to use. Room was pretty clean, though entrance smelled a little bit bad from unclean rugs.

The people were very nice, especially Olivia.

Stayed in August 2024

Noisy AC unit

Convenient, 24-hour airport shuttle; clean rooms

Stayed in August 2024

Restroom in lobby was gross when I arrived . Window in my room was cracked. Entrance door noisy.

Room was comfortable, clean, quiet, and cool. Nice side chair with reading lamp . Good breakfast eggs. Good orange juice. Shady parking spots. I even like the art on the room’s walls. Quick food items available on site. Arrival/departure screen in lobby

Stayed in August 2024

I booked a transit hotel for my colleagues, but we only stayed there for a few hours, so I can't comment on it.

I booked a transit hotel for my colleagues, but we only stayed there for a few hours, so I can't comment on it.

Stayed in August 2024

The bed sheets and covers were too short.They do not cover the pillows. The sheets were worn and frayed. They should be replaced. I didn't like the small pillows used on the bed.

I didn't eat breakfast. I got in late the night before after a long day or travel. Breakfast was over by 9 am. So I ate at a local restaurant.

Stayed in August 2024

The overall upkeep of the property was poor. The staff did the best job possible with what they were working with. The facility was just old, dirty, and outdated.

Great location and staff were friendly and helpful.

Stayed in June 2024

The room floor needed to be vacuumed.

They use Dove products. The room size is very nice. The overall look of the room pretty good. The breakfast offered was more than ok.

Stayed in July 2024