24 John Street, New York, NY 10038, United States
#9 of 430 hotels in New York
Guests' ChoiceBased on 710 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.1
Staff
9.6
Value for money
8.7
Free WiFi
9.2
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End of dialog contentReviewed: 30 October 2024
Jack
United KingdomThe view out of the room window isn’t great, but you spend so little time in there it doesn’t really matter. It is sometimes frustrating having to wait for a lift as external customers use the bar on the 20th floor - this only happened a handful of times so wasn’t too bad.
The hotel was lovely and the room was fantastic! The location is perfect, as it is not central but within easy travelling distance to everything. The room itself was very comfortable. We had a king sized bed and it was great. The staff were brilliant - very courteous and accommodating. They have just opened a coffee shop which is attached to the hotel and that was nice too.
Stayed in October 2024
Reviewed: 23 October 2024
Mauro
ItalyNothing
Evrything
Stayed in October 2024
Reviewed: 22 October 2024
Cathy
AustraliaRoom was clean and big enough to both open our suitcases flat. Bed was comfortable. Location was good as it was right near Fulton St Subway Station, 9/11 and World Trade Tower, Charging Bull, Wall St and Fearless Girl statue.
Stayed in October 2024
Reviewed: 20 October 2024
Beverly
United StatesWish the food and bar would have opened earlier each day. Also, got crowded in evenings so couldn’t be guaranteed to get a bar spot if didn’t get there early.
Excellent location. Good size room (especially for the price in the area). Great storage in the room. Helpful concierge always at the door and providing great suggestions. Bar/quick food on property
Stayed in August 2024
Reviewed: 19 October 2024
Nguyen
AustraliaBathroom is a little small. Otherwise nothing to dislike.
Great location in lower Manhattan area, walking distance attractions such as Stature of Liberty ferry, Brooklyn bridge, Wall St, World Trade Centre, Occulus etc.. Next to subway station with connection to multiple lines.
Stayed in October 2024
Reviewed: 18 October 2024
Julija
EstoniaEverything was great.
Very nice and cozy hotel. Great location - subway is 1 min walk, a lot of stores and caffès, many great places are just in a walk distance. Very friendly staff, ready to help and assist the guests. We had a standard room for 3 nights on 5th floor, unfortunately the building we saw from the window was under renovation and the view wasn’t that nice, but that wasn’t a problem for us. Bed was very comfortable, we had a good sleep after long days exploring the city. Bathroom (shower room) was actually so big and nice. We really enjoyed staying in Artezen. Definitely would check for it’s availability for our next visit. (The prices were quite high in October, but we didn’t regret choosing this hotel☺️).
Stayed in October 2024
Reviewed: 18 October 2024
Juliana
BrazilGreat hotel. Well located, very clean. Good size room. Friendly and helpful staff.
Stayed in October 2024
Reviewed: 16 October 2024
Nicolas
SwitzerlandAll minor issues: - The room we had was small. I think this is normal in New York. - Hotel has only two elevators, one of which was broken diring our stay. - Gym is okay but only has one treadmill, one bike and one stepper. It's also missing some other basics like a pullup bar. - Bed too soft for our taste.
- Shower was spacious. Lots of shower gel and shampoo, too - not only small samples like in other hotels. - The room was quiet even though it was located on the 19th floor under the rooftop bar. We didn't hear much except some chair moving when their service ended. The AC is also very quiet. - The hotel staff is super nice and the concierges are extra nice. Always hold open the doors for you and foresee your wishes (e.g. for a restroom after storing luggage at the hotel before departure). Especially Peter was exceptional. Room service staff was also super good. - The staff puts 3 water bottles into the rooms at each room service. - Location is incredible - close to Wall Street, the 9/11 memorial and lots of food options like e.g. the legendary Joey's Pizza.
Stayed in October 2024
Reviewed: 15 October 2024
Natalia
CanadaThe elevator had some issues which was frustrating at times but overall everything was amazing
Loved the location and comfort of the hotel. The staff were all very friendly and welcoming. The location was right by major subway stations.
Stayed in October 2024
Reviewed: 15 October 2024
Melinda
United StatesGreat location and helpful staff.
Stayed in October 2024
Reviewed: 12 October 2024
Kobe
Australiathe curtain did not work
very spacious, comfortable bed, excellent service, good location
Stayed in October 2024
Reviewed: 8 October 2024
Daniel
United StatesRooftop views only accessible during restaurant/bar business hours. Room 506 balcony didn’t have a view.
access to Subway stops, Oculus and good bagels
Stayed in October 2024
Reviewed: 7 October 2024
Dykstra
United StatesWe were close to the rooftop bar (second to top floor) and the music was so loud on Saturday night. I felt like my room was buzzing from the bass and unable to sleep till it stopped at 12:30.
Staff was excellent, so kind, welcoming, and helpful. Rooms were very clean and had good views. Everything we wanted. Close to subway and easy to navigate.
Stayed in October 2024
Reviewed: 4 October 2024
Stefanie
GreeceA bit touristic
Modern design, large comfy bed
Stayed in September 2024
Reviewed: 3 October 2024
Pancho
Argentinalocation and rooms!
Stayed in September 2024
Reviewed: 1 October 2024
Krista
United StatesSoft pillows, wanted 2nd cups of coffee
Great location, large space, comfy beds
Stayed in September 2024
Reviewed: 29 September 2024
Lorna
United KingdomWe loved the location, away from all the tourist stuff but so close to the subway that you could hop on and be at Central Park in 30 mins! The staff were amazing! We stayed here for our wedding and they went above and beyond to ensure we had everything for getting ready for our big day! The hideout bar was also great only downside not open at weekends!
Stayed in September 2024
Reviewed: 27 September 2024
Keith
United KingdomNone
Location, friendly staff and clean.
Stayed in September 2024
Reviewed: 21 September 2024
Nicolas
FranceSmall and a bit dark room for quite a high price, but that’s NYC
Perfect central location. Very helpful and polite staff. Quiet and clean room.
Stayed in September 2024
Reviewed: 20 September 2024
Ian
United KingdomNothing in particular, all was as planned. Just waiting for the §200 deposit to be returned, that really should happen following checkout.
The hotel and room was just as we expected, in the location that we choose, which was away from the main tourist crowd, with excellent subway links uptown and across the city.
Stayed in September 2024
Reviewed: 19 September 2024
Jordan
United KingdomWe were right under the rooftop and the music was so loud we had to ask to move rooms. However, could still hear the music slightly from the 12th floor! It is NY though so noise to be expected so luckily had ear plugs 😌
Great location, right by a subway and lots of great places. Room was a decent size for the price (so reasonable) and loved that you got water restocked every day. Also like the little touches such as a make up towel and little mouthwash etc. Would 100% recommend staying here.
Stayed in September 2024
Reviewed: 11 September 2024
Ann
United StatesThe rooftop was closed 2 of the 4 nights we were there.
Great people. Very friendly and helpful.
Stayed in September 2024
Reviewed: 6 September 2024
Johanna
AustraliaTypical NYC - is a bit pricey.
Staff were excellent. Location was perfect - literally down the street from subway and lots of restaurants and bars in walking distance. Just up street from 9:11 memorial.
Stayed in August 2024
Reviewed: 1 September 2024
Andreas
SwedenGreat service, best staff. Location is great. Rooms are spacious
Stayed in August 2024
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