14500 Palm Drive, Desert Hot Springs, CA 92240, United States
#11 of 17 hotels in Desert Hot Springs
Guests' ChoiceBased on 666 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
8.0
Facilities
8.1
Staff
8.6
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 5 November 2024
Anika
GermanyIt is a bit noisy because of the road
Modern big rooms and a good location. The staff were nice and helpful.
Stayed in November 2024
Reviewed: 4 November 2024
Jessica
United KingdomNothing, it’s not a 5* hotel but it doesn’t claim to be. Good for the price and if you want to relax by a nice pool for a few days
Friendly staff and very clean pool and rooms
Stayed in November 2024
Reviewed: 20 October 2024
Jones
United StatesWebsite photos looked so much better than actual room. Air conditioning unit was a little too noisy. Carpet had large stains. Smell of weed was very strong as we passed the pool area and several rooms on the way to our room.
Hotel was easy to find and near stores and fast food restaurants. Parking was conveniently located near lobby entrance. Most guests using the pool were quiet and respectful of other guests in the late evening. Mini refrigerator was a good size and freezer actually worked.
Stayed in October 2024
Reviewed: 19 October 2024
Yoko
United StatesThe shower room does not have railings. It is bit uneasy for seniors.
The price, cleanness, friendly staff, easy location and nice jacuzzi.
Stayed in October 2024
Reviewed: 8 October 2024
Katie
United StatesSmart tv, better pillow and mattresses
Mineral water, place is nice.
Stayed in October 2024
Reviewed: 3 October 2024
Music
United StatesPool
Stayed in September 2024
Reviewed: 9 September 2024
Sheueling
United Statestoo bad the mineral water and spa is not 24 hours.
Mineral water and spa!
Stayed in September 2024
Reviewed: 3 September 2024
Michael
United Statesdidn't like that the restaurant was advertised and it was closed
pool and spa where a nice vibe location was good
Stayed in September 2024
Reviewed: 2 September 2024
James
United StatesNothing
The mineral pool connected to the room was so relaxing and needed to relieve stress. And the room privacy has a feeling of being separated from the rest of the world. I would recommend staying there for a weekend just to release energy.
Stayed in August 2024
Reviewed: 15 August 2024
Benitez
United StatesNo bar/restaurant
Relaxing pool
Stayed in August 2024
Reviewed: 13 July 2024
Daniel
United StatesThe walk to the room. The room had a very generic feel to it.
The pools were great.
Stayed in July 2024
Reviewed: 7 July 2024
Timothy
United StatesIt's not a big deal but the pools staying open a bit later would be nice! Maybe pool towels would be the cherry on top! All in all it was a nice break!
Easiest check in ever! Room and amenities were excellent! The staff was very friendly!
Stayed in July 2024
Reviewed: 3 July 2024
Wieslaw
PolandBreakfast would be very welcome. Elevetor: takes ages to call it. Please improve.
Good swimming pool. Jacuzzi. nice patio. Good places to hold private meetings with friends.
Stayed in June 2024
Reviewed: 26 June 2024
Kerri
United Stateswe arrived at 10am, check in is at 4pm, so we were pleasantly surprised that we were able to get into a room so early. By 10:30am we were relaxing in the pool.
Stayed in June 2024
Reviewed: 25 May 2024
Mary
United StatesNot sure where pet area was.. If you don’t like wind not the place for you! Not enough outlets/plugs inside for electronics or convenient to desk
Pretty Very nice people Clean
Stayed in May 2024
Reviewed: 15 May 2024
Darla
United StatesWe had a pool suite and the Chlorine levels were too high. Burned our eyes and damaged my jewelry. We didn’t really get to enjoy our private pool
It was clean, and very good vibes here. Staff was very friendly, amenities were nice.
Stayed in May 2024
Reviewed: 13 May 2024
Stephen
United Kingdomit is situated on a very busy road, and while the noise is not intrusive, getting out of the car park can be a lengthy process.
I am very pleased to be able to say that this year it was immediately apparent a lot of work had been carried out to bring the hotel back up to it's previous level. Good decoration, nice furniture, and the building in good condition. The pools were as always, really well looked after.
Stayed in May 2024
Reviewed: 7 May 2024
Susan
United StatesEverything great.
Great pool area and outdoor hot tubs protected from wind. Friendly staff. Comfortable bed. Great value.
Stayed in May 2024
Reviewed: 21 April 2024
Darya
United StatesPools and rooms are great! We for the too With balcony and beautiful view
Stayed in April 2024
Reviewed: 14 April 2024
Robert
United StatesNA
NA
Stayed in April 2024
Reviewed: 10 April 2024
Victoria
United StatesNot enough pool chairs and would like 24 hr access to pool and hot tub
Comfortable and a nice mix of fellow guests
Stayed in March 2024
Reviewed: 7 April 2024
Thelma
United StatesThe prices for the massage were a little high - we would get a couples massage next time if the price was more reasonable. All in all we had a great time and would recommend the hotel and stay there again!
I liked the Elvis decor, the modern colorful lobby. It was cheerful! I loved the sunset mural in the lobby! The mineral spring tub was great. I am so glad I could bring my little dog. I also liked the coffee maker and mini-fridge in the room, comfy pillows and white bedding. A great trip!
Stayed in April 2024
Reviewed: 4 April 2024
Arianna
United StatesThe shower dispensers kept falling off, but it didn't effect our experience.
I loved the room that was given to us with a balcony and an area outside the rooms overlooking the pool area with couches to lounge. The playroom area was also fun with a pingpong table and a foosball table. I found the hotel clean and simple. It was quite busy but quiet at night. I also loved the soap dispenser in the shower, very ecological. The staff was friendly and helpful. We walked out for dinner and there was a grocery store right across the hotel.
Stayed in April 2024
Reviewed: 2 April 2024
Danielle
United StatesThe hotel is pet friendly, which was great since we were traveling with our dog; however, the pet fee was quite expensive at $75 for 1 night. The only other complaint is you can only enter and exit through the main lobby. Not normally a big deal, but since we had to walk our dog multiple times during a windstorm it would have been nice to be able to use one of the doors closer to our room (they were emergency exits only).
Nice rooms with the amenities we needed and comfortable beds. We loved the pools and hot tubs, especially since it was quite chilly the day we stayed. We loved that it was pet friendly since we were traveling with our dog.
Stayed in March 2024
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