54 Glaisnock Street, Cumnock, KA18 1BY, United Kingdom
#3 of 5 hotels in Cumnock
Guests' ChoiceBased on 903 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
9.1
Value for money
8.3
Free WiFi
7.6
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End of dialog contentReviewed: 22 June 2024
Mary
United KingdomThe only issue was extremely squeaky floor boards
Everything was lovely
Stayed in June 2024
Reviewed: 21 June 2024
Louise
New ZealandThe staff where very accommodating, the lift only goes to the first floor, the staff arranged delivery of our bags to or room on the 3rd floor. Very quiet.
Stayed in June 2024
Reviewed: 18 June 2024
Theresa
United KingdomBreakfast. Salmon and scrambled egg. Not great
Lovely room. Very comfy. Good shower
Stayed in June 2024
Reviewed: 17 June 2024
Tracy
United KingdomBed was hard, no mattress protector 😒, shower head needs replaced as the water just trickled out, needs a quick paint refresh
Breakfast and dinner were lovely.
Stayed in June 2024
Reviewed: 17 June 2024
Jayne
United KingdomNothing springs to mind.
Comfortable clean room. Excellent toiletries and refreshments provided. The furniture was a little worn in areas but this did not affect the enjoyment of our stay. Excellent public areas - reception, bar, restaurant were all very welcoming. The restaurant was excellent - good menu and food was good quality. Staff were attentive and friendly. Breakfast was also excellent - good choices of both hot and cold. We thoroughly enjoyed it
Stayed in June 2024
Reviewed: 16 June 2024
Pat
AustraliaWe would have given 11 out of 10 score until we went to bed. The bed was awful. Just too well used. We could feel the springs and we didn’t sleep at all well. Such a pity as otherwise a great place.
Fabulous interior. All meals first class and delicious Staff all helpful. Bar had nice ambience Thrilled with our room appearance and super bathroom but…
Stayed in June 2024
Reviewed: 11 June 2024
Karen
United KingdomPaid £238 OK, it was over 2 nights. Disappointed to be honest. Breakfast wasn't great. Room very small, expected bigger to be honest. Especially for the money we paid.
Lovely friendly staff. Comfy bed. Lovely entrance as you come in
Stayed in June 2024
Reviewed: 9 June 2024
Gillian
United KingdomLocation, convenience made welcome staff lovely. Good chat with the waiter at breakfast who updated us with the Scotland score. Lovely, polite, charming young man. He is a credit to the hotel and very capable in his job.
The location was close to the wedding we attended at Dumfries house
Stayed in June 2024
Reviewed: 8 June 2024
Hector
United KingdomExcellent location, very clean and very friendly staff.
Stayed in June 2024
Reviewed: 7 June 2024
Guy
United KingdomPrivate carpark, need to make it clear that it's a public carpark.
A really lovely hotel, more upmarket than I realised, and great value for money. Thought we'd got private hotel-parking for our motorbikes, but there isn't one, it's a public carpark behind the hotel, which was fine. Staff friendly and the bar and breakfast were great.
Stayed in May 2024
Reviewed: 3 June 2024
James
IrelandNothing
Room and bathroom top class
Stayed in May 2024
Reviewed: 30 May 2024
Charles
United KingdomDuvet a little too heavy for a summer season. Bedrooms overlooking the car park at back of hotel prone to some noise early mornings, eg bin collection
Great staff, great food.
Stayed in May 2024
Reviewed: 29 May 2024
Frank
United KingdomNo heating in the rooms. Bathroom area was not fully cleaned or working
Location
Stayed in May 2024
Reviewed: 28 May 2024
James
United KingdomRooms really warm, fans provided but didn’t have much of an affect. Gutted there was no haggis with the breakfast. There was no ashtray outside so everyone dropped cigarettes on the floor, didn’t look good and saw brides dress train dragging the mess in the floor as she greeted everyone.
Staff Brilliant. Breakfast Brilliant. Location and venue Brilliant
Stayed in May 2024
Reviewed: 23 May 2024
Andrew
United KingdomLike a lot of other hotels the bar prices are a bit on the high side
Beautiful hotel. Location is perfect. We attended a wedding, room was great and breakfast was superb.. Good WiFi and large car park.
Stayed in May 2024
Reviewed: 19 May 2024
Lynne
United KingdomBeautiful hotel with lovely clean rooms. Food was excellent and beer garden a lovely bonus. Shower was ok but shower head kept slipping
Stayed in May 2024
Reviewed: 19 May 2024
Christopher
United KingdomN/A
Very good for our needs as visitors to the area.
Stayed in May 2024
Reviewed: 18 May 2024
David
United KingdomNeeds a new stair carpet
Stayed in May 2024
Reviewed: 18 May 2024
Theresa
New ZealandDrain in shower not so good
Very friendly helpful staff
Stayed in May 2024
Reviewed: 15 May 2024
Bill
United KingdomCooked breakfast was disappointing!
Staff really friendly and helpful. Beautiful entrance.
Stayed in May 2024
Reviewed: 13 May 2024
Carolyn
United Kingdomgreat hotel, big comfortable rooms and nice food and staff
Stayed in May 2024
Reviewed: 12 May 2024
Malcolm
United KingdomNothing to report.
A comfortable and well-appointed hotel. Lovely quiet bedroom. Wonderfully friendly and attentive staff. A welcoming restaurant with great service and great food. Abundant free parking adjacent to the hotel.
Stayed in May 2024
Reviewed: 9 May 2024
Allan
AustraliaNothing
Staff very helpful - breakfast excellent
Stayed in May 2024
Reviewed: 6 May 2024
Stevie
United KingdomThe bed was extremely uncomfortable, the mattress was water thin and lumpy. Really needing replaced
The staff and food
Stayed in March 2024
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