That the bar wasn’t open in the pool area in the morning. Had to get drinks from the restaurant, even waters.

That the rooms were more like casitas

Stayed in September 2024

Bugs in the room

Beautiful resort and friendly staff

Stayed in June 2024

The bungalows are connected and you can hear the neighbors talk (walls are thin?)

Great resort with wonderful staff!

Stayed in June 2024

Pool and spa very clean and helpful staff

Great facility with friendly staff.

Stayed in May 2024

Nothing

Beautiful, clean, everything!

Stayed in March 2024

Lack of smaller food options during the day One swimming pool with age restriction

Independent bungalows, nice landscaping

Stayed in March 2024

Nice size rooms, clean and nicely furnished / decorated.

Stayed in February 2024

We rented a cabana on the last day of our stay. The pool staff, especially Mo, made us welcome, took care of all of our needs.

Stayed in September 2023

The parking was 23 USD per night. Should be free off season. Most of all we did not like the leaf blower, especially during breakfast. Loud and unnecessary.

We liked the property and especially the adults pool where it was quiet and also the fitness center which was well equipped. A highlight were the cocktails from the restaurant and the breakfast was very good too.

Stayed in September 2023

lovely and serene. the spa pool was magnificent. staff was excellent. food and service great

Stayed in September 2023

Location is great if you want to do things outside of the hotel, food was exceptional at the restaurant and the beds are heavenly!

Stayed in July 2023

On one of the nights I was there, there was a huge storm that cut out the power. I assume this happens at least sometimes, so I was hoping there would be a contingency plan. I ended up having to sleep in the 100+ degree weather with no AC and was delayed for my activities the next day because power was still not back on & I couldn’t get ready as planned. There was no information on when the power might come back on. They did cover my breakfast as a courtesy. It was hard to tell if people could see me from outside because the windows by the door are so tall

The location was absolutely gorgeous with beautiful decor in the rooms! The staff were all great too. I was welcomed with a spiked prickly pear lemonade, did a perfume making class, & got a lovely spa treatment during my time there. The location is tucked away but also super close to anything you might need (there’s a Trader Joe’s, restaurants, and an amazing consignment store within walking distance) and the city is right there too.

Stayed in July 2023

Housekeeping does not do a great job cleaning rooms and removing dirty glassware/silverware

The restaurant staff is excellent!

Stayed in July 2023

The ONLY down side is that when I ordered a spicy margarita at the pool (a very basic drink) it came out absolutely terrible. I believe it was this "fresh mix" that they make and were pouring out of this jug. Considering the level of device on everything else, fresh squeezed cocktails should be standard. Tip: July is unbearable hot...delay until at least October for more comfortable weather and ability to take advantage of outside activities

Stayed 2 nights for a girls getaway and I must say this resort was top notch. THE SERVICE was amazing. From check in to helping us with our bags into the Uber when we were leaving. They had a text message thread that you could reach anyone for anything. Kudos to all the staff who were working SO00O hard in the extreme heat to get guests whatever they needed! The bungalow was nicely decorated and had all comforts you would expect. Loved the skylight in the bathroom! The resort esthetics were too cute and landscaping beautifully desert. They have little nooks of activities and lounge areas scattered throughout the property. The DJ was at the main pool was great on Friday afternoon. All in all, I will be back on my next trip to beautiful Scottsdale. Thanks Andaz.

Stayed in July 2023

nothing

the vibe! fantastic arrival experience! The staff were amazing especially the cocktail waitresses at the main pool, and servers at the restaurant! Great, clean, friendly people!

Stayed in June 2023

The prices of the food

It’s location, the many pool options, the food

Stayed in June 2023

The valet/door person insisted on taking my car keys to move my car with my partner in all of 10 yards and drove it into the curb. He was generally rude. The room service and restaurant menu was very limited.

The hotel was good and the staff generally helpful. The room was clean and cosy with a well stock mini bar. The access to the pool was good and the pool staff were particularly helpful

Stayed in May 2023

the rooms were average for price per night

pool, spa, service

Stayed in May 2023

From the staff to the resort itself, everything was amazing.

Stayed in May 2023

Not much. The birds woke us up each morning, but that's fine.

The bungalows were a cool modern style. The property was spotless. The pool was fun with a cool vibe. List of activities and you can't do them all. Restaurant food options were delish. Sat by the fire with a glass of wine. Walked to the gym each morning. Free morning coffee was a surprise. Parking our own car by the room was easier and perfect too.

Stayed in April 2023

Not much!

The breakfast was outstanding:) The property was beautiful and very easy to access everything!

Stayed in March 2023

I have no complaints about the andaz

they always treat their guest with the utmost respect and make sure they are taken care of in any capacity

Stayed in January 2023

Our casita was nice, but really dark inside. Even with the curtains open, it was just too dark for me.

The hotel property was beautiful and clean. The pool area was big with a lot of chaises and the scene was good. The hotel staff was excellent.

Stayed in February 2023

n/a

The location is great , centrally located. very well kept . nice landscape , nice restaurants on the property. courteous staff and very good room service

Stayed in December 2022