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Reviews of Americas Best Value Inn and Suites St. Cloud 2 stars

520 Highway 10 South, Saint Cloud, MN 56304, United States

#16 of 16 hotels in Saint Cloud

Guests' Choice

Review score

Based on 164 hotel reviews

3.6

Score breakdown

  • Cleanliness

    4.7

  • Comfort

    5.0

  • Location

    5.4

  • Facilities

    4.4

  • Staff

    5.7

  • Value for money

    5.0

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 2 June 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool wasn't open,no continental breakfast. Comforter had holes In it. Room smelt like smoke for a non smoking room

    Good location

    Stayed in June 2024

  • Reviewed: 31 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • One Queen Bed Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was cold because heat was shut off, but they did find a heater for us. Drain in tub was slow, and prong on the plug for the lamp was broken off and stuck in the socket. Told management about it, but no one came to fix it, so we managed to pull it out ourselves.

    Quiet place to stay, comfortable bed

    Stayed in May 2024

  • Reviewed: 21 April 2024

    5.0
    It fit my needs
    • Leisure trip
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Whole motel smelled like marijuana all the time

    Overall decent experience

    Stayed in April 2024

  • Reviewed: 2 October 2023

    3.0
    We left before even spending the night.
    • Business trip
    • Group
    • Two Double Beds Non-Smoking
    • Stayed 1 night

    Less scary clientele in the rooms around us.

    We left before even using our booking because the girls of our team were to afraid to spend the night. We had four rooms.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • One Queen Bed Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bad staff, pool's been closed for ages

    Good location, room was comfortable, cheap

    Stayed in July 2023

  • Reviewed: 15 May 2023

    3.0
    I was not satisfied with the service I paid for.
    • Leisure trip
    • Couple
    • One King Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Treat paying customers better and like human being’s. There is no need for the poor treatment my children and I received.

    Customer service was poor. The lady at front desk was rude to my kids and I.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    5.0
    I was thinking I had a comfortable and clean room to stay at that allowed my pets. I really did enjoy my time.
    • Couple
    • Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    that the website said they had a continental breakfast and they didn’t. That was the only thing that bothered me. The construction was a little bit of a surprise, but nothing major you just go around. The signs are available to know what you’re doing.

    my room was clean. The beds were very comfortable for the amount that I paid for it. I didn’t expect anything more and I’m glad I didn’t get anything less. That being said you should take that you serve a continental breakfast off the website if you’re not going to do it each day I was there there was no breakfast I knew the pool and the hot tub were not working and knew they wouldn’t be so I just assumed that’s why the rates were so reasonable the staff was amazing. The rooms were amazing we went for our daughters graduation, and I was thankful that we had a nice room to go back to, I would stay there again if I didn’t have another option simply because I like to have a pool and a continental breakfast, but at least a continental breakfast.

    Stayed in May 2023

  • Reviewed: 7 April 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing everything is good

    Friendly staff affordable rates . Clean Environment. Quiet . Comfortable.

    Stayed in April 2023

  • Reviewed: 21 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two Double Beds Smoking
    • Stayed 1 night
    • Submitted via mobile

    I booked the room to bring my grandkids swimming. When we got there they said the pool was out of order. That is the only reason we went

    Stayed in March 2023

  • Reviewed: 13 February 2023

    3.0
    We won't be staying here again. I didn't feel safe.
    • Leisure trip
    • Family with young children
    • One King Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We kept rolling into center of the king bed because of the divet. Chain lock not screwed into the wood, it just dangled.

    No breakfast. No in room coffee maker. No pool. King bed floppy, soft, with a divet in the middle. Men fighting and yelling in next room. Shower was great; hot, hot water. Man whom checked us in never got off his phone call on his cell phone. He obviously wasn't interested in checking us in, we were a bother. He only spoke a few words to us at the end, he said "That's all".

    Stayed in February 2023

  • Reviewed: 3 January 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a vacuum cleaner left in the room with carpet powder still on the floor

    Price

    Stayed in December 2022

  • Reviewed: 3 December 2022

    4.0
    • Business trip
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 18 September 2022

    4.0
    Do not come back, sorry to say.
    • Leisure trip
    • People with friends
    • Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needed a lot of paint, was not that clean in surroundings but clean room. Price was too high for what they delivered,no breakfast only coffee. Didn’t smell nice either.

    Nothing.

    Stayed in September 2022

  • Reviewed: 15 July 2022

    3.0
    i would never advise anyone stay here
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    the pool is advertised as open, its not. the downstairs hall smells like pee, the site advertises a coffee maker, and breakfast yet there was no coffee maker and no breakfast. the microwave produced smoke every time i used it. The bathtub is tiny and when sitting in it only allows the water to stay at halfway. the light near the bathroom makes a humming noise. the ac doesn’t work at all. reception is very judgmental.

    The bed was very comfortable

    Stayed in July 2022

  • Reviewed: 5 April 2022

    4.0
    it’s ok
    • Leisure trip
    • Couple
    • One King Bed Jacuzzi Suite Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    needs updating and a good cleaning

    the spa tub in room

    Stayed in February 2022

  • Reviewed: 20 March 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hallways stunk bad lobby stunk room did not smell tho, all ok though.

    Stayed in March 2022

  • Reviewed: 3 February 2022

    3.0
    Don’t come here
    • With a pet
    • Leisure trip
    • Group
    • Two Double Beds Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a pop bottle and a liquor bottle found underneath the bed cigarettes and a cigarette butt along with ashes in the nightstand, some water was spilled on the floor and when we went to clean it up the towel turned brown. The guy who checked us in was rude. They didn’t tell us that the breakfast or pool was closed we found out from other people staying there. Our room was freezing cold but the thermostat showed it was turned all the way up to 90. The bathtub had a leak. The shower curtain had stains, the chain to lock our door was broken, we had someone bang on our door and jiggle the door handle at the crack of dawn. And last but not least a mischievous white stain on one of our blankets

    They did have a tv and the lady who checked us out was lovely

    Stayed in January 2022

  • Reviewed: 30 January 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two Double Beds Family Suite Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Online it says the pool is open, it was not and then they didnt have the breakfast like it also said online it would!

    I liked how big the room was and the tv channels plus the extra sink, fridge and microwave were a plus!

    Stayed in January 2022

  • Reviewed: 10 January 2022

    4.0
    Disappointing
    • Business trip
    • Couple
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The heater was backwards. I had to call the front desk and he had to move it to cold and 50 degrees for the heat to turn in. There should have been a sign on it.

    There was no breakfast.

    Stayed in January 2022

  • Reviewed: 4 November 2021

    3.0
    It’s sucked
    • Leisure trip
    • Solo traveller
    • One Queen Bed Smoking
    • Stayed 1 night
    • Submitted via mobile

    I got this room because the motel was supposed to have a pool and I wanted a pool and after I paid I found out the pool was closed and it hasn’t been open for quite some time but their ad shows that there is a pool

    Location was OK I didn’t have breakfast but I can add it shows the pool and the pool is closed and it says access to a pool that’s only reason I stayed here and the pool was not open at all they need to change their ad

    Stayed in November 2021

  • Reviewed: 13 October 2021

    4.0
    Needs to be improved.
    • Leisure trip
    • Family with young children
    • One Queen Bed Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Tv non working. Fridge non working. Carpet horribly dirty.

    No breakfast

    Stayed in October 2021

  • Reviewed: 11 October 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • One King Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There's a sour smell in the hall and the room. Cleaning was not very thorough. Only two empty outlets in the room.

    Fair price. Staff was helpful. I accidentally booked 2 rooms with 1 bed but needed 2 beds, and he was able to accommodate us.

    Stayed in October 2021

  • Reviewed: 23 August 2021

    5.0
    Overall, the stay was fair.
    • Leisure trip
    • Couple
    • One King Bed Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I was disappointed that the pool was under maintenance and wasn't notified until I arrived at the facility. One of the towel bars next to the sink vanity was being kept together with packaging tape, which I thought was odd. Also, the top of the bed would slightly cave in unless my spouse and I were sitting just right to avoid it from happening.

    The room was clean as well as the bathroom. Also, the staff was very helpful when I needed to get replacement key cards for my room when the originals stopped working and found a spare TV remote for my room when there wasn't one in there.

    Stayed in August 2021

  • Reviewed: 11 August 2021

    4.0
    Needs updates and repairs
    • Couple
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Window screen broken, plumbing issues with draining from sink and bath tub and room smelled although it was supposed to be a non smoking room.

    Location

    Stayed in August 2021

Showing 1 – 25

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