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Reviews of Americas Best Value Inn Jonesville/Hillsdale 2 stars

516 West Chicago Street, Jonesville, MI 49250, United States

#2 of 2 hotels in Jonesville

Guests' Choice

Review score

Based on 51 hotel reviews

5.1

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.8

  • Location

    8.0

  • Facilities

    5.1

  • Staff

    6.4

  • Value for money

    6.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 10 June 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The filthy sheets and the tile floors were not clean. Could not see that because of color, but black feet told you everything you needed to know.

    Rooms were remodeled nice, however...issues. Hard to roll suitcases because of tight spaces around plànting rectangles, no clear wide ramps. Handicapped person would never be able to access room now that we think of that. .Maintenance man was real nice and personable.He is one who came to exchange used dirty sheets we found when heading to bed at 9:30 at night.

    Stayed in June 2024

  • Reviewed: 29 October 2023

    4.0
    If nothing else is available, it’ll do.
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I paid for my room ahead of time because I wanted to be close to where my daughter was. At check in I find out my room was given to another guest and I was told the guest has the same name as I had. Yes his last name started with the same letter. We finally got another room. It was clean but it didn’t feel clean. It was so heavily scented to cover the smoke. The place is non smoking but long term tenants live there who smoke nearby.

    Our room was quiet because it was far from the street and the window coverings blocked out the light. We slept well.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    bed linens wee thread bare

    none was available

    Stayed in September 2023

  • Reviewed: 11 July 2023

    5.0
    convenient location
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights

    coffee in room not enough for two people for two days

    what breakfast there was no breakfast

    Stayed in July 2023

  • Reviewed: 25 July 2022

    6.0
    Not the Four Seasons, but a value none the less.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 6 nights
    • Submitted via mobile

    room desperately needs renovation (which was happening in other parts of facility) couldn’t find A/C control dirty towels

    location. Shower. door key system worked without a problem. room location was secluded with parking

    Stayed in July 2022

  • Reviewed: 15 June 2022

    4.0
    Disappointing
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    It looked like someone had been on one of the beds. Only one set of towels in the bathroom. When we asked for more, the response was accusatory. Office had an unpleasant smell. The room was not cleaned well. They did not honor the change in reservation that we had arranged with Booking.com and so charge me for an extra day. The hosts lack a spirit of hospitality.

    The outside had a park-like appearance. It was convenient to get to, parking was easy, and provided us a place to stay in an area with few options.

    Stayed in May 2022

  • Reviewed: 13 June 2022

    4.0
    disapponting
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    half the hotel was under construction and they did not clean the rooms everyday, had to ask for fresh towels and coffee. no vending machines.

    location

    Stayed in June 2022

  • Reviewed: 3 September 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Clerk was extremely rude when we checked in We said we had reservation and showed our confirmation number. He said a confirmation number isnt a reservation unless we paid ahead. Our reservation said 'pay at motel'. Very argumentative. We said we would move on then. Then he said I have a room, but.he didnt have to give it to us if he didnt want to because we didnt have a reservation. I have NEVER heard such rudeness upon check in with his semantic arguments. Passive aggressive. Office lobby filthy and table tops loaded with junk.

    We were tired and It was late. My husband said , do you have a room or not? We were given one way on back of motel where family lived. Quiet but bed was sloppily made, sheets on one corner hanging on floor.

    Stayed in August 2021

  • Reviewed: 11 July 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    When we arrived another person was leaving. He said sheets were dirty, ect. We immediately checked ours and they were clean. The beds were very uncomfortable. The manager was very difficult to communicate with. Everything we asked for(simple things) seemed like a great inconvenience to the mgr. I have worked customer service, rule 1. Customer is always right. Rule 2, see rule 1. This guy has evidently not learned the rule.

    It was not a bad location.

    Stayed in July 2021

  • Reviewed: 22 June 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything about this place. Stay away from that dump. Bed lining was dirty , room was so hot can't stand it. Flood was dirty 🤢 they didn't even vacuum. Front desk woman was so rude.

    Stayed in May 2024

  • Reviewed: 7 February 2024

    1.0
    Worst hotel I've stayed in my entire life and I'm in my 70s.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    The walls are paper thin. I could hear the person next door talking while I was trying to sleep. He was not talking loudly, either. When I first went in the room it was over 80 degrees. Someone did come quickly and correct that except that he said if it is still hot, open the window. It was pretty warm most of the night.

    The manager was nice enough. He did move me to a room with no other guests adjacent to me when I complained about the lack of quietness.

    Stayed in February 2024

  • Reviewed: 6 October 2023

    2.0
    It was near where we wanted to be, but little else.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    It was advertised as having a breakfast - they did not. There was no place to hang anything in the room. There was no place to put luggage in the room. There was a large gap between the door and the door jam - maybe big enough for a mouse to get through. There was a desk and chair, but the chair could not turn 90 degrees since there was only a foot between the desk and the bed. The shampoo and body wash in the shower were empty. There was no place to put toiletries in the bathroom.

    The location was convenient, but that was about all.

    Stayed in October 2023

  • Reviewed: 18 September 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Tried to get a room but claimed my card didn't work but worked at days in 20 minutes later

    Stayed in September 2023

  • Reviewed: 8 August 2023

    1.0
    Think twice before booking
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms where clean but bed was hard as a rock,pillows sucked,staff not friendly,says continental breakfast nope a small coffee maker in room with worst coffee ever went ro lobby as I seen a full size coffee pot to be told no coffee owner turned away. Never ever again will I stay there Wasn't welcome a key just giving to you and walk away. My son and I where there 2 nights for nascar race and already took us 8hrs to get there to a disappointed place .

    Absolutely nothing would no recommend this place to anybody

    Stayed in August 2023

  • Reviewed: 20 November 2022

    1.0
    we encountered 8 stink bugs, 3 flies, 5 ants, 2 ladybugs during our first night. would not recommend this place to anyon
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    not clean, many many bugs

    close to Hillsdale College

    Stayed in October 2022

  • Reviewed: 12 September 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night

    room was very small and smelly, covers had stains and holes, no breakfast though listed as bed with breakfast on booking com

    Stayed in August 2022

  • Reviewed: 8 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Internet worked when it wanted to

    The cost was in my range. I have stayed there before and they r always nice

    Stayed in August 2022

  • Reviewed: 23 August 2022

    1.0
    Very poor
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Toilet leaked, stained bath mat, loose floor strip, cold room, smoke detectors had been removed with the wire hanging from the ceiling

    Stayed in August 2022

  • Reviewed: 9 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Forgot a cell phone ear piece their plugged in the wall, and the owner called me the next day and mailed it to me, I really appreciate the extra effort and help,

    Do not eat breakfast

    Stayed in August 2022

  • Reviewed: 25 July 2022

    7.0
    The room was comfortable enough. I have stayed here before but this was my worst stay ever as the room was not clean.
    • Leisure trip
    • People with friends
    • Double Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was NOT clean. There was a broke picture hanging on the wall, a razor blade was stuck in the wall, the bathroom had mildew in the walls. There was also a cutting board behind the table. The bedspread had multiple stains on it

    the convenience and location is why I go there

    Stayed in July 2022

  • Reviewed: 1 July 2022

    2.0
    Just needs cleaned better
    • Leisure trip
    • Solo traveller
    • Double Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The cleaning of the room

    It wasn't very clean no breakfast as was stated when I booked bath tub had hair in it

    Stayed in June 2022

  • Reviewed: 1 March 2022

    1.0
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 3 nights

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 19 December 2021

    2.0
    Would not stay in that facility again.
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights

    Service, cleanliness and comfort of bed were terrible. No coffee. No food, which we were notified after booking. Never showed with extra towels we requested.

    The location of the facility was great for our travels. The heating element was very much to satisfaction.

    Stayed in November 2021

  • Reviewed: 29 October 2021

    3.0
    Will not go back
    • Leisure trip
    • Group
    • Double Queen Room
    • Stayed 1 night

    Seemed very old need some updating

    Breakfast was not available which was one reason picked this motel

    Stayed in October 2021

Showing 1 – 25

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