15 East Ohio Street, River North, Chicago, IL 60611, United States
#101 of 181 hotels in Chicago
Guests' ChoiceBased on 1138 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
9.5
Facilities
8.2
Staff
8.3
Value for money
8.0
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 September 2024
Lakeisha
United StatesLoved the location. The staff was friendly and accommodating. Rooms were nice.
Stayed in September 2024
Reviewed: 8 September 2024
Cather
United StatesLocation
The concierge, he was awesome, personable and helpful
Stayed in September 2024
Reviewed: 7 September 2024
Nel
South AfricaWonderful character and excellent value for money.
Stayed in September 2024
Reviewed: 6 September 2024
Fernando
MexicoPersonnel attitude
Location
Stayed in September 2024
Reviewed: 3 September 2024
Juanita
AustraliaNo housekeeping in the three days and the air co was very noisy.
Great location, fun vibe, Jerome at the desk was very welcoming and helpful. Comfortable bed, liked the banquette seating.
Stayed in September 2024
Reviewed: 2 September 2024
Mary
United StatesGreat location - comfortable room with a very friendly staff. Bonus that there was a coffee shop and bar located on site. Very happy with my stay.
Stayed in September 2024
Reviewed: 2 September 2024
Nisha
United Stateslow customer service, noisy rooms with paper thin walls
cool, hip
Stayed in July 2024
Reviewed: 30 August 2024
Katherine
United StatesThe AC pointed right at the bed so it wasn't comfortable sleeping with it on but it was very hot with it off. No kettle in the room.
Great location, fantastic view from our room on the top floor.
Stayed in August 2024
Reviewed: 29 August 2024
Hayden
United StatesParking
Room was big
Stayed in August 2024
Reviewed: 25 August 2024
Barney
United KingdomNo complimentary breakfast, no coffee maker in room
Excellent location/ contemporary design spacious room
Stayed in August 2024
Reviewed: 18 August 2024
Rashida
United StatesThe staff was great. The room was great but would have liked a window. The location was great.
Stayed in July 2024
Reviewed: 17 August 2024
Elizabeth
United StatesThe facilities need to be touched up. Dinged paint and corners but clean!
Location, location, location! This hotel is in a great spot without all the cost but most of the frills. The cocktail bar is wonderful and having a bakery in the building is a plus. The atmosphere is fun too. Don’t miss this place (A maybe so so it’ll be available for those of us already in the know).
Stayed in August 2024
Reviewed: 17 August 2024
Pauline
FranceThe floor of the room was not well sweeped when i arrived and there was a smell of humidity and old cigarettes. The room was smaller than what the pictures showed.
The location is very good, the staff is nice, the value for the payment is fair. The choice of tv channels and having the bakery just downstairs is great.
Stayed in August 2024
Reviewed: 13 August 2024
Charlene
United StatesSmall bathroom
Location
Stayed in July 2024
Reviewed: 9 August 2024
Maria
IsraelThe first room I got was not clean, and had mold/fungi around AC and I was allergic to it
The location is great and the receptionists are very friendly! They changed my room after I developed an allergy to the mold around AC
Stayed in August 2024
Reviewed: 5 August 2024
Pier
ItalyRoom 307 was quite noisy since some kind of motor (probably a big AC motor) was always running. They bill an extra 100$ that are returned in around two days after the check out
Very clean. Conveniently located.
Stayed in August 2024
Reviewed: 31 July 2024
Dorothy
FranceMy room wasn’t the cleanest when I arrived.
Thé location, staff (particularly the young woman in the coffee shop) and the laundry.
Stayed in July 2024
Reviewed: 6 July 2024
Kynesha
United StatesOne elevator was down. It was not super life changing, but it was a little aggravating waiting on one. It only fits about 5 people at a time. The city view is more of a street view.
The location was perfect. Rooms were okay sized. Decorations were neat!
Stayed in June 2024
Reviewed: 2 July 2024
Kristine
CanadaAt the time, one elevator was not working. I'm not sure if it's an old hotel, but one of two working elevators is not ideal when there are 12+ floors and the working elevator is not exactly the speediest. Best elevator music one could ask for though. Also, if you have visibility issues this may not be the best hotel for you- as lovely as the atmosphere/vibe is, the rooms seem quite dimly lit (quite purposefully).
This location is pretty stellar! Love that it's more of a smaller, boutique hotel and the suite that we booked was quite spacious. We didn't mind staying in sometimes (due to the weather) because we enjoyed the amenities in the room.
Stayed in June 2024
Reviewed: 8 June 2024
Jasmine
United StatesI asked for a high floor room and was placed on the fourth floor with windows that faced into a parking garage and a dark "garden" area. Was told that I would need to pay an extra $40 per night for another room that was only 1 floor up.
The mirror in the bathroom was so cute. It has a very nice bakery/Cafe in the hotel. It's very close to a lot of the places we wanted to go to.
Stayed in May 2024
Reviewed: 6 June 2024
Sandra
United StatesGreat location, great vibe, great bar
Stayed in June 2024
Reviewed: 5 June 2024
Eleni
FranceOur room card got deactivated couple of times and we had to change it in reception. That was first time I experienced something like that and to be honest not the best going to your room in 10+ floor after a long day out and had to come down to reception and up again. Another thing, we requested no service in room for one day; however, when we came back we found new pillows inside. Someone entered despite our note.
Location was super good. Everything was around the area. We had very nice jazz clubs 5-10min walk, many restaurants and shopping options. The room was spacious and with nice view.
Stayed in May 2024
Reviewed: 25 May 2024
Diana
RomaniaNot the case
Excellent location, very nice design of the room, comfortable bed
Stayed in April 2024
Reviewed: 23 May 2024
Johnw_uk
United KingdomThe room was a bit small but it is a city centre hotel. There was no Restaurant or breakfast other than at a small bakery attached. The interior was modern but there were no USB chargers. Still liked the hotel though.
A really funky hotel in a fantastic position, just two blocks from Michigan Ave and just a few blocks away from the Chicago river walk. Staff were helpful and wifi was strong.
Stayed in May 2024
Golden Sands, Bulgaria
Neuschönau, Germany
Cardiff, UK
Schladming, Austria
Taipei, Taiwan
Noord, Aruba
São Carlos, Brazil
Kunming, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content