Our room was in need of repairs (there was a haphazard patch in the ceiling, rust on the stove/kitchenette and bathroom was very small and shower as well. And room was quite expensive for this time of year.

Great pool and bar area (clothing optional)....as well as hot tub. VERY friendly, helpful staff that gave us several excellent recommendations for restaurants and bars.

Stayed in November 2024

Nothing

Location amenities

Stayed in October 2024

The property does need some care, especially for what was charged.

The property is in a great location. The property and its surroundings are fun and exactly what I was looking for.

Stayed in July 2024

My room did not have a window. I just wish I knew.

Location. Gay. Pool. Free drinks during happy hour.

Stayed in March 2024

The room next to the pool was too small. The room was empty the whole morning until 1 pm and it wasn’t clean. Cleaner promised to come back later but he didn’t. The music in the bar was way too loud on the first night.

Breakfast was good, lots of choices. Real continental breakfast. Great location, you can walk everywhere from there.

Stayed in March 2024

The pool area had lots of sand on the bricks which led some sand in the pool.

Stayed in March 2024

If mattress could talk, we would probably never leave that room. 🤣 The mattress wasn’t comfortable, it was slanted towards the headboard. Sure got its usage over the years! 🤣

Breakfast was 🙂 as a continental breakfast. I’ve seen a lot better.

Stayed in February 2024

Needs updating

Close to active areas. Nice warm pool. Free cocktails.

Stayed in February 2024

The parking is just opposite the hotel, but is small and finding can be a bit tricky. However, this is Key West and one has to remember it is very central.

The hosts were very friendly. The room and the facilities met the expecations. I like the fact that they were really upfront on what to expect, also in terms of noise. The guest house is really well located. The discount for the Parking worked like a bliss, and at a very reasonable rate. I would stay here again.

Stayed in January 2024

Location great staff great

Stayed in February 2024

Best location in Key West. Fun and friendly. Staff was excellent. Definitely would book again.

Stayed in January 2024

Given how load the music is until 3:30am, it’s hard to get a full night’s sleep. Fortunately I read this and took ear plugs. Breakfast is basic. Healthy options should be a priority.

Great location with lots to keep one entertained.

Stayed in January 2024

Not good for light sleepers

Amazing staff, service, and location

Stayed in December 2023

Not a KETO friendly spread, but wasn't expecting one.

Stayed in October 2023

The pool and the staff are amazing

Stayed in July 2023

Little older, the access to the building requires a lot of keys/‘not too much to do there

Great location

Stayed in July 2023

The Bourbon Street Pub that is part of the New Orleans House was a good bar with an outside bar. The bartender inside, Jeff was a super great guy. He never left us without an empty glass/can. Now on the other hand, Mark, the outside bartender was not so great. The bar closes at 4 am and Mark closed the outside bar at 2 am. That wasn't cool as we were wanting to be outside. He didn't seem like a very happy person. Now Jeff and Rhett were awesome. They took great care of all of us. I would highly recommend looking up Jeff and Rhett to be your bartenders. Not so much Mark. Also, there was no hot water in any of the bathroom sinks to wash your hands.

The main New Orleans House was very clean and friendly staff. No complaints on the lodging at all.

Stayed in March 2023

staff was amazing

Stayed in February 2023

Depending on where your room is facing to you might suffer from noise from the music of the pub/club within the building or the street and street cleaning. Also keep in mind people stay late at the pool bar and jacuzzi, if your room faces the pool area. Make sure you ask the staff for quieter rooms before booking if this is important to you. Overall the resort has become very dated and has surely seen fresher days. The staff does what it can to keep it tidy and clean, but there is only so much you can do. Unfortunately the roof top was closed, apparently due to an accident of a drunk guest. The breakfast is complimentary but basically just frozen or dry packaged stuff. Not even some fruit.

Located right on Duval street, which is the main shopping / restaurants street. The pool and hot tub is attended, checked and cleaned daily which is very reassuring. The staff is super friendly and always ready to help no questions asked. We had a no window room, which we knew before and this ensured we were having all the silence needed and wanted. Our room had a small fridge and microwave. Tiny but ok priced. The pool area and garden is quite spacious which allows for shady and sunny spaces all day long. There was discounted parking right next to the resort, which really helped. Overall, very nice, chilled and peaceful atmosphere. WIFI worked well.

Stayed in January 2023

asked for quiet room but I'm guessing it is not possible - 11B was very noisy with slamming doors from Bourbon St, phone calls in passage, rooms next door [cleaning]?

Stayed in February 2023

IF you are sober you might want earplugs if your room is right above the Bourbon Street bar. Fortunately I had suffienct alcohol (or was at the bar) for it to not be an issue for me!

First time staying at a guesthouse like this and was pleasantly surprused! I had a great time and I enjoyed the bar and pool both nights (I didnt even know about ut when I booked to be honest). People were very friendly and I loved my room being on the big veranda with the fresh coffee in the morning just outside my door. I need to bring down so friends with me next time! I know they would enjoy it!

Stayed in February 2023

everything was good

very clean and centrally located.

Stayed in January 2023

The toilet in room 11A was a complete joke. It was made for a child, not an adult. It was so small and so low to the floor that I fell backwards the first time I used it and ended up with a huge bruise on my back. This toilet needs to be replaced with an ADULT toilet. This is an accident waiting to happen that is easily and inexpensively corrected.

All in all our stay was FANTASTIC and we loved New Orleans House. Almost all of the staff were outstanding with the exception of the one "old grouchy" bartender who was rude, dismissive and not very cordial or welcoming at all. Didn't even get his name but he was not at all friendly so we just avoided the bar when he was behind it.

Stayed in January 2023

The bed was too firm. It was bad for my hip. The toilet was too small. It was round instead of elongated. The shower pressure was poor. Finally the room was too small.

I really enjoyed being close to everywhere I wanted to go. The staff was friendly and helpful too. The amenities were good as well.

Stayed in December 2022