Moo 7, T. Ao-nang, Muang, Krabi, 81000 Phi Phi Don, Thailand
#78 of 131 hotels in Phi Phi Don
Guests' ChoiceBased on 187 hotel reviews
7.2Cleanliness
7.4
Comfort
7.2
Location
8.3
Facilities
7.3
Staff
8.1
Value for money
7.3
Free WiFi
7.5
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End of dialog contentReviewed: 5 January 2024
Catherine
United KingdomSmell of sewage constantly outside rooms. Breakfast options weren’t good at all, so we ate out at the local pancake shop every morning for kids. Small single bed was comfy but double bed wasn’t in both rooms.
Location, the view was incredible and good pools.
Stayed in January 2024
Reviewed: 24 December 2023
Georgiana
RomaniaWe had a four days trip and we left after two days. Very dirty rooms and bathroom.
The property is not like in the pictures from Booking. Is very dirty, the stuff rude, breakfast poor.
Stayed in December 2023
Reviewed: 7 October 2023
Umar
South AfricaJust my toilet that was hard to flush
Very nice and beautiful hotel. Keep up the good work
Stayed in October 2023
Reviewed: 19 September 2023
Shibly
BangladeshFar distance from pier
Well environment and excelent behaviour of staff. Location is good its very near to beach but far distance from pier.
Stayed in September 2023
Reviewed: 17 September 2023
Dipankar
IndiaIts a wonderful stay just in front of the beach and the ambiance is good. Stays were clean, there is a wonderful pool in front of the stay. Overall good place to chill and relax
Stayed in September 2023
Reviewed: 16 September 2023
Sanju
NepalAll is well
It’s around 10 minutes walk from the pier and has its own private beach.. Breakfast does not have enough varieties but it’s worth the hotel rate .. the swimming pool is fantastic and we can spend whole day enjoying around the pool.. we do not have restaurant order facility however
Stayed in September 2023
Reviewed: 22 August 2023
Joshua
United KingdomNothing
Faculties, breakfast
Stayed in August 2023
Reviewed: 20 August 2023
Giantlifts
Bangladeshroom not good bad smell comes from outisde and stiddy room
Stayed in August 2023
Reviewed: 2 August 2023
Aimee
United KingdomEverything. Cockroaches have taken permanent residency in the hotel. A/C leaks and shorts out within rooms, staff resolved the problem by wiping the floor with beach towels and shoving the stagnant towels under wardrobe in the room. Would have been more comfortable sleeping on the daybeds by the pool, than on the beds in the room. Shower had one option of fridge freezer. Overall, I have nothing nice to say about the property.
The pool, the wheelbarrow transfer and leaving the property
Stayed in July 2023
Reviewed: 14 July 2023
Babak
SwedenWater is not the best, but that goes for the whole island.
The pool was really good. Views are amazing. Private beach is rather clean. Staff were amazing.
Stayed in July 2023
Reviewed: 4 July 2023
Malone
IrelandStaff at reception and hotel facilities very poor.
The bell boy was very helpful.
Stayed in July 2023
Reviewed: 3 July 2023
Raje
Saudi ArabiaBest place and nice service
Stayed in June 2023
Reviewed: 27 June 2023
Leanne
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 23 June 2023
Elizabeth
United Kingdombreakfast was very bad
great clean room good location pool good location
Stayed in June 2023
Reviewed: 15 June 2023
Nikita
Russiarooms inside are very dirty ! everywhere you can find hairs. Our pillows had yellow spots on it. the bathroom looked like it was never cleaned. And the shower door was broken. And girl on reception did nothing , she just said okay okay okay 😬
looking pretty good outside
Stayed in May 2023
Reviewed: 15 June 2023
Jegr
ThailandThe breakfast that was best 👌
Stayed in June 2023
Reviewed: 9 June 2023
Caja
NetherlandsThe breakfast options were little and to be honest not so tasteful. We only ate here one morning. The other mornings we went to Phi Phi Villa restaurant (next door), where they have a great menu! We were traveling with a young kid, so we were home quite early. But the resort and all amenities close around 8. If you want to eat or buy something, you have to walk on the main road to other shops. we stayed three nights and they didn’t clean our room. You have to mention it to the front desk, which we did, but when we returned from a trip around the island our room was not cleaned. We did got toilet paper and new towels hanging on our door.
The resort has good facilities. We liked the two swimming pools a lot. It was a nice way to cool off. The rooms were nice. The front desk staff was very friendly and helpful. We booked some nice tours here as well. I liked the fact that we were on the not-so-busy side of the island & it was only a short walk (10 minutes or so) to the other side. We had no noise complaints whatsoever.
Stayed in June 2023
Reviewed: 13 May 2023
Santiago
Argentinathey don’t sell beer, and this information is not on the booking comments, they air condition is not so good, they don’t clean the rooms every days
nothing
Stayed in May 2023
Reviewed: 10 March 2023
Lara
AustraliaBreakfast was quite basic but had all that you'd need. The beds were quite hard and an additional pillow would have been handy as would have a hand towel in the bathroom.
The location was beautiful, the pool and beach at the resort were heaven looking out towards the mountains around the island. The room was comfortable and had all you could need. A small 7 11 style store was located within the resort also. Close enough to the pier, shops and restaurants on the island but also far enough away that it was quite and relaxing too. We would definitely stay here again.
Stayed in March 2023
Reviewed: 23 February 2023
Georgi
BulgariaExcellent location and the proximity of the hotel to the beach
Stayed in February 2023
Reviewed: 5 February 2023
Jakub
Czech RepublicIt's basically at the end of the main street. The safe wasn't working.
It's ten metres from the beach, very friendly staff and You can borrow as many towels as you need. Cozy room and amazing pool. Also, they will bring Your luggage from the pier all the way to the hotel.
Stayed in February 2023
Reviewed: 31 January 2023
Vitalijus
LithuaniaStayed in this hotel 6 years ago. And since then it made zero progress in improving. Once a low-bugdget, cosy island style hotel now turned into deteriorating, shabby hostel. Staff in the reception was helpful, but other staff was doing their day-to-day job not paying too much attention to the guests. Especially breakfast buffet staff were moody and looked annoyed every day. Room was worn out, with poor lighting, and missing couple of light bulbs here and there. Shower was broken, leaking water everywhere. Bathroom had only one very dim light. Housekeeping does their job very carelessly. Balconies don’t get cleaned very well so sand and dirt gets dragged into the room very easily. If you love onions then breakfast buffet will be perfect for you. All the dishes apart ham and sausages are buried in onions. Some positive things worth mentioning is hotel’s location (next to a nice beach).
We’d like to say special thank you to a guy from the reception. We had a medical emergency at night. He managed to call the hospital and took us there on his motorbike. Thank you!
Stayed in January 2023
Reviewed: 24 January 2023
Ajay
IndiaVery dirty & smelling rooms
Stayed in January 2023
Reviewed: 11 January 2023
Eleanor
Australiavery dated, sometimes no hot water
proximity to beach
Stayed in January 2023
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