This was an eco friendly hotel supporting wildlife and the ecology but little to no effort was made to tidy the beach area, Eden resort next to Merlin did this daily.

The greenery and open space.

Stayed in June 2024

staff at the reception during check-in was very unprofessional and unfriendly

Amazing breakfast

Stayed in June 2024

We loved it, if pushed for constructive critique, we noticed that many staff seem unusually unhappy , unlike other places we frequent. (despite being polite , but it does affect the enjoyment). Maybe it’s worth looking into and investing more in staff’s wellbeing ? ( hospitality/ bar..).

Beautiful piece of jungle with amazing trees& wildlife, on a sandy beach ! Small sort of village with shops & restaurants few minutes away is a bonus!

Stayed in May 2024

A lot of mosquitoes. Endless flies around the pool & at breakfast.

Beautiful resort ! Excellent breakfast! Comfy bed. Sparkling room.

Stayed in June 2024

The room was part of an apartment, separated only through a door, we could hear the neighbours talking and snoring. Could be better isolated. The water temperature inside the pools could be lower. Provide free shuttle to the city center or night market ( like your competitors ;) )

Nice spacious resort in Khao Lak beach. Plenty of pools around to dive in, a lot of trees under which to relax, and enough sunbeds for tanning. The breakfast is very varied and full of options. 5 min walk from the main street, where you can find restaurants and bars.

Stayed in May 2024

Bacon on the breakfast buffet

The whole property

Stayed in May 2024

Everything. Beautiful resort in jungle and direct on the beach. Very friendly people. All the best!

Stayed in May 2024

To be fair, we just stayed there due to diving on the Similan Islands. The wood in the rooms is due to humidity a bit moldish and without having the AC on you smell it a bit. The bathtub is for older people (not us) difficult to enter as you have to take a big step down (just Want to mention this). If you want to travel 15 hours to only stay in a resort, relax and not seeing something from real Thailand, this is the perfect place :) We didn't like the other people staying there (bringing their towels early in the morning to reserve sun beds, felt very embarrassed!).

In general the resort is amazing! You have plenty of space within the garden and pool areas to relax. The room is very big, clean, a lot of towels and the bed is very comfy. The breakfast in the morning has a lot to offer and from the resort there are plenty of restaurants, supermarkets and shops.

Stayed in May 2024

Outside of the breakfast restaurant and the rooms, there is no air con anywhere.

5 pools, all great in different ways. Breakfast was consistently varied and tasty, and never too busy. Location is right by a street full of bars, shops and restaurants. Loads of fun wildlife in the hotel grounds.

Stayed in May 2024

We loved all, but perhaps couple of things to improve: 1-Although always polite, but at times staff came across less happy than other places we visit, would be great to ensure staff are well looked after, like everything else. They deserve it. 2-Coffee could be better, and robes would be nice .

Absolutely loved the grounds, the amazing old trees buzzing with wildlife, the deluxe natural room was lovely and spacious, close to the beach and with sea views. Lovely beach with lots of shade and loungers on lawn as well, nice pools. Good variety of food for breakfast, good room service , (somewhat less effort with food at beach restaurant), but overall we loved the place and conservation ethos.

Stayed in May 2024

Nature, peaceful, room, pool

Stayed in May 2024

Nice, luxurious hotel with everything you need. It tries to preserve the ecosystem around it and you are surrounded about very beautiful nature. Plus, it’s located on the beach. Breakfast options are plenty, staff is very nice and helpful. It’s quite tranquil, suited for families, couples, etc. We travelled in low season so the price was also very good. It’s location it’s a bit remote from Khao Lak’s center, but there are a lot of taxis.

Stayed in May 2024

No complaints all good!

Eco friendly, plenty of trees and wildlife and lots of shade. Many pools to choose from.Breakfast was great with a large selection to choose from.

Stayed in May 2024

It is space to make improvements especially on bar side.

It is a great location in the middle of nature. They have a lot of care for the environment. You feel like you’re in the middle off tropical forests but with all conditions.

Stayed in May 2024

No sea view from the rooms, only from the bungalows but the vegetation, trees and bird life made up for it.

Loved this hotel set in spacious tropical grounds with lots of walkways, waterways, trees, plants and wildlife. The hotel is focused on preserving the rainforest and wildlife as well as being as eco as possible. For example cleaning the waste water and using it for irrigation and the wildlife waterways. We stayed in a Deluxe natural room which was huge with an enormous bed, plenty of storage, good lighting and large balcony which overlooked a waterway and extensive planting. The bathroom was lovely with a sunken bath and separate shower. We prefer first floor since it's usually more private but some of the ground floor rooms have direct access to water for swimming. There is a library with loads of books in all languages. Breakfast was great with a huge choice of dishes to suit all nationalities. We enjoyed the New Year buffet, it really was outstanding. Other than that we took a stroll to the village, minutes away, to try out the little restaurants; all were excellent and welcoming. The beach is kept immaculate with plenty of sunloungers scattered around on the lawns. The sea was very warm with the odd jelly fish which sting but are not deadly! There are also a number of swimming pools, we found one near the modern rooms which was barely used. It is a large site with plenty of walkways but if you cannot walk easily you would need to check on distance to the restaurant/beach/nearest pool. It's a bit over an hours drive from Phuket airport, we used "Smile" taxi service; very efficient, on time and reasonably priced, would recommend them.

Stayed in April 2024

Best Hotel in Thailand

Stayed in April 2024

The gym although often used, is NOT well maintained and with old equipment, water were not placed in a Not cooled room, the need to carry the towels is a burden. Kids place is not existing

The location and gardening make it an exceptional place

Stayed in April 2024

I honestly can’t think of anything negative about our stay. It was wonderful.

Resort was absolutely beautiful, so peaceful and serene. Plenty of areas to relax and we always found a sunbed by the pool. Staff were very friendly and accommodating. Rooms were lovely, comfy bed, everything you need. We had a beautiful view of the gardens. We saw an Asian water monitor, squirrels, lots of frogs, birds and lizards. The breakfast was exceptional - one of the highlights of our stay. The resort is located in a nice quiet pocket away from Khao Lak centre, but has its own little block of shops and restaurants directly outside which is lovely to walk through and has everything you need. We also hired a scooter from a nearby shop for 200 bhat to explore the surrounding areas.

Stayed in April 2024

a bit far out with only a few shops and restaurants around. Not really central. The staff hardly speaks English and it is very hard to communicate. In addition at breakfast, when it gets close to 10:30 you get a very clear message that you are expected to hurry up and leave the table.

Nice hotel. Great beach although there were many Jellyfish so we didn’t really get to enjoy it. If I knew that would be the situation I might have taken an hotel with more pool options for the kids. Good selection of food for breakfast.

Stayed in April 2024

Nothing.

Loved everything about this resort. The location, jungle setting, pools, bar and restaurants, friendly staff and fantastic beachside location. Only wish we’d been able to stay longer!

Stayed in April 2024

Nothing

Situation

Stayed in April 2024

The only thing we didn’t like was the third bed in the room. Our 16 year old is 6ft and the bed was too short for him.

The hotel setting is beautiful, it is an incredibly relaxing peaceful environment. We loved the nature. The beach is beautiful and natural. We never return to the same hotel as we like to try new places but would consider returning here. The breakfast buffet was excellent with a wide choice, something for everyone. Staff are very helpful and polite.

Stayed in March 2024

The food and drinks are expansive, so you should eat outside for half the price.

The location was ideal, with a beautiful and clean beach, and great breakfast options.

Stayed in February 2024

Much more expensive to eat and drink in the hotel than outsiden

Great location

Stayed in March 2024