Tha staff were not very nice, maybe because there was a lot of people so they were in rush. Specially the waiters were unfriendly and not professional in a way that a hotel like this deserves. The bed was very uncomfortable, with weird noises from it on each move, it was not good. The elevators are very slow and small for the size of the hotel, mostly unusable when theres lots of people staying. The biggest issue is the temperature in the rooms-its just too hot and you can not adjust anything. It hard to sleep at this temperature, definitely our biggest dont like :/

food was mostly great. loot of choices, fresh and very well prepared. The spa is with lots of options, heated pool is actually heated and not like in most places where they just say its heated but its not. They delivered a bigger room then we booked, that was a nice surprise.

Stayed in August 2025

2 salad choices only for breakfast. Kids jumping in pool running, opening and closing frequently sauna etc. That is not very much up to the hotel but it does spoil the experience.

Great food. Would have been great to have a few more salad chouces for breakfast. Very clean spa! Cleaned a few times per day. Would have been good to have one time slot for adults only to have a more relaxing experience. Staff us friendly. Especially lobby waiters! The best location!

Stayed in August 2025

Nothing

Everything

Stayed in August 2025

Friendly stuff, spa center stuff especially. Excellent location!

Stayed in August 2025

Smoking allowed in the lobby and the bar. I know it is not against the law in Serbia and so many people smoke and don’t care about their health so not really a Hotel’s fault however I think it is time to ban this unhealthy practice indoors.

Hotel is very quiet, rooms and beds are comfortable and clean. Attention to detail and architectural style is noticeable and matches the resort overall style Staff is very polite professional and helpful which we really appreciated. Front desk check in/out was quick. Bar staff makes perfect cocktails

Stayed in July 2025

A lot of kids in spa.

Food was excellent.

Stayed in August 2025

Everything was great.

Everything, it's a very nice hotel, professional staff, great location, excellent food.

Stayed in July 2025

Breakfast, dinner, spa, outside pool, staff, everything is exceptional.

Stayed in July 2025

Limited time at spa&pool

Food&Location

Stayed in July 2025

These are all very minor: - The carpets in the rooms should really be changed more often. They are clean but some stains you can't get out, so it gives an impression of them not being so clean. - The bathroom door was difficult to close, as if it didn't fit into the doorway anymore. - The curtains were too small for the window and it was difficult to close them so that the light doesn't come in.

This was our second stay at Gorski and it was even better than the first one! Everything that we remembered that was good about it stayed so, and things got better! There are now more saunas in the spa area and there is a padel court, which we were happy to use. The breakfast and dinner are still spectacular, the rooms comfortable, the spa provides a lot of variety and is very clean.

Stayed in May 2025

Elevators, many people know why :D

Location of hotel is wonderfull. We got very nice room. Food is superb! Staff is very attentive. Facilities of hotel are great. Overall great value!

Stayed in July 2025

Great hotel !

Stayed in June 2025

Everything was good. Perfect location Breakfast and dinner amazing 👌🏻👌🏻👌🏻 Recommendations 🙌🏻

Stayed in July 2025

The indoor pool was too cold to enjoy. With the outdoor pool closed (we were notified a week in in advance about this) the jacuzzi was overcrowded, with children playing and even tossing frisbees, which took away from the intended spa experience.

The room was comfortable and clean. Wide range of food options for both breakfast and dinner - the desserts were exceptional.

Stayed in June 2025

Pay parking

Everyting

Stayed in June 2025

Bed and pillows should be more comfy. Stains on the carpet. Mold under silicone in the bath tub.

Spa, swimming pool, food.

Stayed in May 2025

Great experience!

Stayed in April 2025

Glassdoor in a bathroom. Small pool indoors.

Comfortable, spacious room. Nice food. Central location.

Stayed in May 2025

Food was excellent

Stayed in April 2025

Great hotel facility and highly professional and helpful staff. We arrived just as the skiing season ended but enjoyed walking in the fresh snow and using the spa facilities.

Stayed in April 2025

Playroom opening times could be a bit longer, they start off quite late. We had a heating problem in our room but the staff handled it quite professionally.

Its a great hotel, rooms are really nice and most of them have a nice view. The staff is skilled and fast-paced really polite and professional. Food is excellent both the half board offer and the onsite restaurant. Spa center and playrooms in the hotel are also excellent, kudos to the staff for great work.

Stayed in March 2025

Best location, spacious rooms, comfy beds, great food and spa - the outdoor pool is an amazing experience!

Stayed in February 2025

I could not enjoy the spa area, because adults and children were together in the same pool. Clearly it is impossible to build another pool, but it may be worth while to limit the time for small kids: let the time from 17:00 be for the adults only.

The breakfasts were really good. The buffet dinners were good as well. We liked the theme evening meals: Serbian food evening, Asian food, etc. The restaurant Le Piste maintains a very high level - haute cousine. The hotel has a very convenient access from the ski room to the ski area and lifts. The lobby bar with a fireplace was very cozy.

Stayed in February 2025

All good, a bit pricey.

Location is perfect, from the hotel you can go directly to the ski track. You can get everything you need at the hotel. Food is great plenty of choices.

Stayed in February 2025